Bustle Heating & Cooling

Came home from out of town for a week to NO HEAT in house. Immediately started making calls trying to find someone to make a service call. All we could do was leave messages. First person called us back couldn’t come out for until next week. We like to use local businesses, and remembered seeing the BUSTLE HEATING and COOLING truck parked at the house near where we live. So we left them a message too. Within 30 minutes we received a callback. They were sorry they couldn’t get to us that day, but put us on the schedule for the next day (today)! They called at 8am and were here shortly thereafter. The Service Techs were very knowledgeable, professional and friendly. We now have heat, and we were pleasantly surprised by how FAIR PRICED our bill was. The Tech told us they were out Christmas Eve and the Owner took the calls on Christmas Day. Certainly the kind of Statesville/Troutman/Iredell County Local Business to support if you are ever in need. (704)873-4004

WARNING!!! DO NOT call BUSTLE HEATING & COOLING in Statesville. There number is 704-873-4004!! I had a very simple job, a mini split heat pump but a very small window of opportunity to have it completed in. I told them this up front that I only had a small window that the work could be done in because of it being a rental property, they said NO PROBLEM!!!. They come out and said yeah, we can do it, gave me a quote and an install date of Monday the 21st and said again no problems, and I said ok. I tried calling the entire week prior to the 21st leaving multiple messages to just find out if it would be morning or afternoon on the 21st so I could take time off work to be here to help, they would not answer the phones so I tried from a different number so it didn't show my name on caller ID and they answered. Then told me they wouldn't be able to do the job, this was on Friday afternoon at 3:40 pm and my guest are showing up Tuesday!! Now This company has left me in a very terrible situation. Why couldn't they have just picked up the phone and called me?? I'd at least had time to try and worked something else out. BUT NO, they wouldn't return my calls, wouldn't answer my calls, NOTHING!!! SO, they are nothing but a HUSTLE BUSTLE of a company. RUN, call someone else!!! It's not worth your time calling them!!!

I would highly recommend Bustle's Heating and Air they've been doing mine for years and I would highly recommend them. He has good workers that come, they're very professional and they maintain my two heat pumps twice a year, Spring and Fall and anytime that I need them in between they are just, I would call them a number 10 company. They're very reasonable in their prices. They have some of the same workers year after year that stays with him, and I'm just so well pleased with Mr. Bustle, I am. Immediately, immediately and he gets right back with me, and so forth. I can't complain at all, not at all. The workers that come, whether it's him or some of his workers, they're always very dressed, very clean, very nice. It's just a real nice company, I think its a pretty small company, I'm not sure but I know Mr. Bustle put in a a heat and air, a gas, some kind of gas thing for my daughter recently, I recommended him to her and he did that. He is, oh my, I have never found anyone better than the Bustle's, that is the truth, Mr. Bustle. They are very reasonable. He's even come, like sometimes, if he comes to check something sometimes he don't even charge me. Or if he does a little something extra he doesn't always charge me. And like he's checking my, I had another company to do underneath my crawl space and everything years ago and he maintains that without any extra charge when he is here twice a year he checks that also. And, but, I just can't say enough about Mr Bustle and his company, I really cannot. I use them all the time, I maintain a contract with him every year for my Spring and Fall. They came in Spring and they'll come out again in Fall.