A Great Furniture Place

Description of Work: purchased night stand off the floor. Noticed the wood around one drawers was very beat up .. the 2 young boys said it was just in the wood but my son did not like the condition on the night stand. I took it back to store and the said they would replace it with one in a box. At the time I was there I told them I would like to get the chest of drawers. The young boy (found out later it was the owners son) was to call me on Tuesday or Wednesday after he picked it up in High Point -- went by Thursday because I did not get a call and they had both pieces. I was just going to pick up the night stand and let my husband come back and get the chest of drawers on Friday but they young guy ask if I could go ahead and pay for it. I walked to the car to get my pocket book & paid with Discover. I ask him if the chest was too big for the area we wanted it -- could I return it? He stated yes. I told him that since THE OTHER MAN (now I know it is his dad)told me I could return the night stand I kinda figured I could. When the night stand was opened the top was damaged. The chest was too big to go on the wall I had intended it to fit. We were going to take both pieces back BUT when my husband tried to return them -- the owner David -- got loud with my husband and started pointing out the signs all over the warehouse showing all sales were fiinal. My husband call me and I spoke to David and told him what I was told. He had agreed to give me back my money less 25% and by the time I hung the phone up -- it was ringing. He called back and told me he had spoke to his son. HE said that I was a liar and I had twisted the entire conversation. He said the son made me pay for the chest. He said the son was NOT going to give me the night stand unless I agreed to pay for the chest (this was not even in question). He told me the furniture was mine. He would not take any piece of it back. He told me several times I was a liar. He is getting me the night stand to replace the 2nd damaged piece that I have gotten (this 2nd one after I was told that both pieces have been checked for damage).

Description of Work: Bought Sofa Set supposedly a leather one. Buying experience was fine, the usual negotiation, promise all kind of service. Store owner and others were polite and answered any questions. Also purchased 10 year warranty on it for $100, and purchased leather cleaning kit !