Very slow -- had to call back several times to get the quote. We did not use them based on the service of just trying to get a quote.
Description of Work: Took a super long time to give us a quote.
Rating Category
Rating out of 5
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Joe N.
02/2014
1.0
fencing
+ -1 more
Company (Wally) gave an estimate for the fence repair......seemed reasonable so I chose them to do the work. They wanted 1/2 $ up front then other 1/2 at job completion. They said they wouldn't schedule the work until they had received the first half payment. Now I know why. Made the first payment ($225.00) and it went downhill from there. Finally got on their schedule but they canceled after I called to make sure they'd be there. Would have been nice if they had called me but I don't even think I was actually on their schedule as they had told me. Don't know. Couple weeks later get an email that they will be there on Sept 19. Two 'kids' show up on Sept 18 ! asking my daughter who happened to be home, what work was needed. They didn't even know what work had been agreed upon. If they had come on the day I was told I would have been home and able to help. They did just a fraction of the work agreed upon and left. Spoke to Wally about when they'd come back to finish the job a couple of times and have never heard from them since ! Nice bunch. So, less than half the work got done for 1/2 the $,but more importantly they wasted weeks of my time in getting this work done....or in this case not done. See above comments.
Description of Work: Company (Wally) gave an estimate for the fence repair......seemed reasonable so I chose them to do the work. They wanted 1/2 $ up front then other 1/2 at job completion. They said they wouldn't schedule the work until they had received the first half payment. Now I know why. Made the first payment ($225.00) and it went downhill from there. Finally got on their schedule but they canceled after I called to make sure they'd be there. Would have been nice if they had called me but I don't even think I was actually on their schedule as they had told me. Don't know. Couple weeks later get an email that they will be there on Sept 19. Two 'kids' show up on Sept 18 ! asking my daughter who happened to be home, what work was needed. They didn't even know what work had been agreed upon. If they had come on the day I was told I would have been home and able to help. They did just a fraction of the work agreed upon and left. Spoke to Wally about when they'd come back to finish the job a couple of times and have never heard from them since ! Nice bunch. So, less than half the work got done for 1/2 the $,but more importantly they wasted weeks of my time in getting this work done....or in this case not done. See above comments. Company (Wally) gave an estimate for the fence repair......seemed reasonable so I chose them to do the work. They wanted 1/2 $ up front then other 1/2 at job completion. They said they wouldn't schedule the work until they had received the first half payment. Now I know why. Made the first payment ($225.00) and it went downhill from there. Finally got on their schedule but they canceled after I called to make sure they'd be there. Would have been nice if they had called me but I don't even think I was actually on their schedule as they had told me. Don't know. Couple weeks later get an email that they will be there on Sept 19. Two 'kids' show up on Sept 18 ! asking my daughter who happened to be home, what work was needed. They didn't even know what work had been agreed upon. If they had come on the day I was told I would have been home and able to help. They did just a fraction of the work agreed upon and left. Spoke to Wally about when they'd come back to finish the job a couple of times and have never heard from them since ! Nice bunch. So, less than half the work got done for 1/2 the $,but more importantly they wasted weeks of my time in getting this work done....or in this case not done. See above comments.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$225
alison D.
01/2014
1.0
fencing
+ -1 more
I used carmichael fence for repairs in 2012 and had excellent results but this time around was a different story. I contacted Holly the same person I dealt with previously to do some further fence repairs. I emailed and called several times before someone came out to the house. I then received a quote for the repairs with no breakdown as to what it was for, previous quote had been detailed. I had one question and was ready to provide a credit card for the deposit and schedule the service. I phoned and left a message stating I wanted to schedule and make a deposit and I emailed. Never heard back from them! Guess they did not need the business.
Description of Work: Work not performed
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$600
John M.
11/2013
5.0
fencing
+ -1 more
Installation of backyard 4 ft. tall black aluminum fence with 2 gates. All posts in concrete. Very satisfied with installation.
Description of Work: I used Carmichael Fence Co Inc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Mitchell L.
07/2013
5.0
fencing
+ -1 more
We were very pleased with the professionalism of Walley and his team. From the very beginning they worked hard to deliver the quality fence that we wanted. We had a little bit of a challenge creating a custom wooden gate based on a photo from web. Walley very patiently worked with me to get the final product to look they way that I had envisioned. He is great to work with and has a wonderful team. We would definitely hire/recommend him again.
Description of Work: Replaced existing fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Darin W.
05/2013
5.0
fencing
+ -1 more
Carmichael Fence did a tremendous job installing a fence at our new home. Wally and his crew were punctual and professional the entire job. The end product exceeded our expectations. If I have any fencing needs in the future I am definetely calling them BACK!
Description of Work: Installed 440' of aluminum fencing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Edwin T.
05/2013
5.0
fencing
+ -1 more
They guy came and walk the yard and measured the yard and drew it on a piece of paper, but didn't give me a quote. He never did get back with me for some reason. He did seem interest, but he could have problem, he did tell me that he had open heart surgery and health problem might prevent him from get him back to me.I had a good conversation with him. I don't know why he didn't get in touch with me.
Description of Work: I used Carmichael Fence in October of last year for consultation.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
1.0
punctuality
5.0
Yes, I recommend this pro
KELLY A.
05/2013
3.0
fencing
+ -1 more
We were told the fence would take a week to install. Actual time elapsed was over 2 months. There was confusion about what the actual pool code was for fencing once we began the installation. We had to engage the county inspection office to provide us copies of the pool fencing code. The gates were ordered incorrectly at first, then one of the gates was damaged. The quality of the fence is sub-standard. Many of the screws became loose and fell out (many, many times). Even now as I look out at the very expensive fence, there is a picket missing a screw. Wally is a terrific person and kept trying until he got the job done, but the fence quality is not worth of the price tag
Description of Work: Installed an aluminum fence in our backyard. The requirements were the fence had to meet pool code.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
$6,500
Therese K.
05/2013
1.0
fencing
+ -1 more
Can not stand when a service provider can not call or text that they can not show up. First impressions are EVERYTHING!
Description of Work: Made an appointment to have them come to the house to give us an estimate. They never showed up! Stayed home with three kids to wait for them-we could have been out doing something fun ( it was Spring Break)
Rating Category
Rating out of 5
Response from CARMICHAEL FENCE Co Inc.
i apologize that this happened to you but i am afraid we are getting mixed up with another company..you called and left me a voicemail message on 3/28 i returned your call that afternoon and left a message on what sounded like a home answering machine stating that Wally would be available to come out on thursday April 7th and i never received a return call...i feel like the F rating is a little unfair since it was not our company scheduled for the appointment
Ann D.
04/2013
5.0
fencing
+ -1 more
I am so pleased with the job that Carmichael fence did. Though I did get a lower estimate when I was initially exploring my options, it was obvious by their professionalism on the phone and in their written contract they were a much better choice. I am so glad that I did. Mr. Carmichael was on site throughout the project, and even rebuilt a gate that was not part of the project, at no extra charge, because he noticed that it was falling apart and he had the materials available. I plan to hire Carmichael Fence to replace the remainder of the fences on my property in the future, and would HIGHLY recommend them to anyone.
Description of Work: A picket fence was built to divide one side of my back yard from the other, since a newly acquired dog was destroying my flower beds. Once I chose Carmichael fence to do the work I told the Carmichaels that it didn't matter to me whether the new picket fence matched the existing one, but was told that it DID matter to them. I was asked to take a picture of an existing picket and email it to them so that they could cut the new pickets to match exactly. (They did match, though they were of much better quality than the ones I had!)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$675
Richard G.
04/2013
1.0
fencing
+ -1 more
Called to set an appointment for a fencing quote but they never returned our call. Out of the four companies we called they were the only ones that did not respond.
Description of Work: Called to set an appointment for a fencing quote but they never returned our call. Out of the four companies we called they were the only ones that did not respond.
Rating Category
Rating out of 5
Chad R.
11/2012
5.0
fencing
+ -1 more
I called 5-6 different fencing companies to get estimates over the phone and from the beginning of the conversation with Carmichael I knew I wanted to work with them. Talking to Holly is just wonderful, such great care and concern for getting the customer what they need. They were the second best priced and I was happy to give my business to such great people. Then I met Wally out at my house and was just as happy working with him, just a down to earth hard working good man. They installed my fence within a week of meeting Wally and I could not be happier with it, it looks great and best of all keeps my children safe. I would and have already recommended Carmichael to anyone needing a fence!
Description of Work: Carmichael installed 460' of privacy fencing with two 4' gates and one 10' gate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
sandra P.
10/2012
5.0
fencing
+ -1 more
Carmichael installed one section of aluminum fence at our new home to tie in with existing neighbors' fences to fully enclose our back yard. Also two gates. They were first rate to deal with from start to finish. Very responsive to phone calls, quick to come out and quote, and only missed their installation date due to two days of rain. Price was comparable to another company, and much lower than Lowe's. It was a pleasure working with them. We highly recommend for any fence job you need done.
Description of Work: Installed aluminum fencing with two gates.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Christy K.
09/2012
5.0
fencing
+ -1 more
Companies should always perform so excellently. As mentioned, from the appointment setting, start to finish, including permits they were responsible to being instructed to obtain our HOA approval , we now have the perfect fence we needed and wanted!! Even our HOA is happy with it. This was completed on time and on budget!
Description of Work: They performed so excellently. From start to finish, including permits they were responsible to their instructing us to obtain our HOA approval , we now have the perfect fence we needed and wanted!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$999
Gail B.
07/2012
5.0
fencing
+ -1 more
From our first Contact with Holly and Wally to the fence install, this was a top notch company to work with.Any concerns or adjustments were made promptly.Within 2 weeks from initial contact our fence was installed and looks great. The work was done on schedule as promised. Day 1 fence post were set, day 2 fence was up with Wally and his crew working in over 100 degree temps, day 3 any adjustments were made we felt were needed and area cleaned up. Now our grandchildren and dogs are safe and we could not be happier with the look of our fence. It is very nice to do bussiness with a company with such integrity who calls their customers back, is on schedule and does the job right the first time. .
Description of Work: 300 feet of chain link fence with 12 foot drive through gate and 2 walk through gates.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,875
Steven B.
07/2012
5.0
fencing
+ -1 more
They arrived in a timely manner when they came out to measure for the estimate. It did take a few days to get the estimate, but the time it took was reasonable. The price to purchase and install the fence was a bit higher than what we had expected. The person who walked the yard estimated the cost to be around $3000, but the official estimate was $3893. Although it was a bit disappointing, I was not upset by the price as he was just approximating and I knew it could end up higher. As we had set a max budget of $3000 prior to inviting them out for an estimate, we were unable to have the work done at this time. I did however let Holly know that if we reached the point where we were ready to put up a fence that we would be in touch. On a side note, Holly was very courteous, and followed up to make sure we didn't have any questions. When I informed her that we couldn't move forward at this time, she was very polite, expressed that she understood and to let them know if we needed anything in the future. Overall, our experience was very positive and I would recommend them to friends. Even though the price was outside of our budget, it was not unreasonable.
Description of Work: Carmichael Fence provided an estimate to purchase and install a shadowbox privacy fence for our backyard. This included a site visit.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Barbara W.
05/2012
5.0
fencing
+ -1 more
Holly came out to measure the fence after our first phone conversation, and sent a bid. We are on new construction, so we had to get developer to agree to the design. The developer had things he wanted to change, and the design was modified. Work was started on time and finished in a timely manner. The fence looks great! Would definitely use Carmichael Fence again.
Description of Work: Installed privacy fence and gates.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Terry N.
04/2012
5.0
fencing
+ -1 more
The start was a little late, but once Wally and his crew arrived, everything went well. The fence was installed within 4 to 5 hours. The crew did not damage any plants in the garden and cleaned up well. The fence looks great. I highly recommend this company. Wally and his daughter Holly, who takes care of scheduling, are both top-line professionals.
Description of Work: The company installed a 6' wooden, palisade style privacy fence along the property line of my back yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,589
Paul F.
03/2012
5.0
fencing
+ -1 more
Would rate very highly and would use again and recommend to other. Great job. Great result
Description of Work: We requested Carmichael Fence install a fence in our backyard. They knew the type of fences our subdivision allowed and told us the price per foot. We decided to go ahead and it was just a simple matter of choosing the style and agreeing a date for the install. They actually asked if they could install a day earlier which was fine. Overall the install was very professional, they made very little mess and the little they did was cleaned up very well. The end result exceeded our expectation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Michael H.
02/2012
5.0
fencing
+ -1 more
I was very impressed that the owner came to my house for the estimate and did it in very short-order. Fence is very sturdy, looks great, and required no additional grief for me to complete with the company.
Description of Work: Had a large portion of our fence replaced and other posts tightened up. Required digging holes in cement-type earth. Installers identified some bushes on the property line and came to me asking how I wanted the installation (I chose to keep the bushes), rather than just making a judgement call and yanking them out. They performed the work on-time and without any cost increase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
James K.
10/2011
5.0
fencing
+ -1 more
Arrived when they said they were going to. Delivered what they said they were going to. Not a single surprise. Please read all the positive comments on this vendor as even and quot;Hollyand quot; was a blessing to deal with. Honest group with a lot of integrity. Zero surprises.
Description of Work: I wanted to have 200 ft fence put up in my back yard to connect with my neighbors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,175
John D.
10/2011
5.0
fencing
+ -1 more
Everything was excellent. Wally is the owner. He was very willing and able to work with a custom design for this fence.
Description of Work: They put in a partial fence at our pool yard. They replaced some chain link fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Marcia N.
09/2011
5.0
fencing
+ -1 more
I'm very happy with the job they did.
Description of Work: Thanks for the speed with which you quoted and completed the job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Mark W.
09/2011
5.0
fencing
+ -1 more
Being a home improvement contractor myself up in CT, I consider myself particularly fussy. After consulting with numerous companies, I decided on Carmichael. The responsiveness was unparalelled as was the willingness to accomadate me in a very narrow time frame. The installers as well as the office staff did an impeccable job. Professional, prompt, courteous, polite, hard working and sticklers for detail, every phase of this job went smooth as silk. I would highly recommend hiring this company to anyone considering this type of project. They even dug some holes for footings for my deck and refused to take money for it. Go with Carmichael!
Description of Work: Had the company install a wood privacy fence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
LESLIE S.
04/2011
5.0
fencing
+ -1 more
I needed a small side yard fenced for my dogs. Holly returned my initial call within a few hours and helped me get a ballpark idea of what my cost would be, depending on the fence I went with. Wally then came out and measured the area, discussed with me what I needed and made a sketch of the yard. They called with in a day or two and emailed a copy of the estimate. After waiting for my HOA approval, the black aluminum fence was ordered and installed very quickly. As with the last time I had them install a fence, they were there when they said they would be, did a great job and went above and beyond what I expected. This is the second time I've used Carmichael's and would only use them for any fencing needs. I highly recommend them.
Description of Work: I had my small side yard fenced with black aluminum fencing and two gates installed.
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Service Categories
Fencing,
Fencing Driveway Gates
FAQ
CARMICHAEL FENCE Co Inc. is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
CARMICHAEL FENCE Co Inc. accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, CARMICHAEL FENCE Co Inc. offers free project estimates.
No, CARMICHAEL FENCE Co Inc. does not offer eco-friendly accreditations.
No, CARMICHAEL FENCE Co Inc. does not offer a senior discount.
No, CARMICHAEL FENCE Co Inc. does not offer emergency services.
Yes, CARMICHAEL FENCE Co Inc. offers warranties.
CARMICHAEL FENCE Co Inc. offers the following services: CUSTOM DESIGNS & EXPERT INSTALLATIONS OF FENCING. BACK STOPS. SPLIT RAILS. FARM BOARD. PRIVACY. ALUMINUM ORNAMENTAL. GATE OPERATORS VINYL. WOODEN & CHAIN LINK FENCES.