JMP INSTALLATIONS INC

Very polite, took off their shoes, threw all the garbage away.

Jonathan was punctual, polite and professional. He wasted no time, he was quick and efficient .

Jonathan charges $35 to measure windows (at least that's how much mine cost.) Then, it's $25 to come to the house and $28 for each window. He will install the brackets, hang the curtains, supply the pins if you need them, and steam the sheers/curtains. Here's my assessment of Jonathan's work. He installed the brackets to my specifications as to how far up and over from the window they should be. He offered good suggestions to my questions of him. So far, so good. Apparently the screws that came with the brackets weren't strong enough. While I commend Jonathan for installing stronger screws and not charging me for them, he should have told me that he needed to do this. (I was working elsewhere in the house.) It was a surprise to look up after he left and realize that there were silver screws placed in brass brackets. I had to carefully paint the screwheads while they were in place. This was very difficult to do - I had to work around the brackets and the sheers/curtains. Had I known at the time when only the brackets were in place, I could have painted the screws before the sheers and curtains were hung. I sure didn't want to take down the rods and sheers/curtains. So, partly good and partly bad. I later noticed that two of the endcaps to the sheer rods were missing or lost. Jonathan said he didn't notice it. That's odd since I was standing there when one endcap dropped on the floor as he was putting the rod in place. He was bending down to the floor when I went to get the door and I assumed he picked it up and fixed it. Nope, he didn't do that - just left it on the floor for me to find later. Annoyingly unprofessional and bad since I don't know how to get the cap edges inside the rod without ruining them. Guess I'm going to have to take the risk since when I called him, he didn't offer to come back and do it himself. Some of the rods are scratched due to the careless sliding of the rods inside the brackets before topscrewing them in place. There's nothing that can be done about it now - it's not the store's or manufacturer's fault. Furthermore, Jonathan didn't place the rods evenly on the brackets which made me then have to c-a-r-e-f-u-l-l-y adjust them. At $28 per window, I shouldn't have had to do a thing. Bad. After steaming the sheers and curtains for a little while, Jonathan said that he got the worst of the folds out and that the remaining creases would hang out in a couple of weeks. It's now been 5 weeks and I don't see any improvement. So, if this service is part of your cost - no matter who hangs your curtains - don't let the service person leave until all of the creases are out. Bad. Based on the cost (turned out to be about $75 per hour), Jonathan should have done a perfect job. And, while the first check ($35) was made out to JMP Installations, he told me to make out the $221 installation check to him personally. Not real comfortable with that, but that's his problem with the IRS.