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Mansfield Brothers Heating & Air

Heating and Air Conditioning, Propane Sales Services, Gas Logs

About us

HVAC & LP Gas

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Installation of heating and air conditioning systems, service agreements, repairs, residential/commercial LP gas install & delivery.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.724 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
13%
3
0%
2
4%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-24 of 24 reviews

Terrence S.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. They are the best.
Description of Work: A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

mark P.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
They are very good, prompt, and reliable. I would recommend them.
Description of Work: HVAC system check up.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy M.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Thumbs up. The technician was on time, polite, and knowledgeable. I appreciated all three of these traits.
Description of Work: Routine HVAC Spring maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yvonne J.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
The where very carful not to get anything dirty. They came on short noticed, the day we called and then installed 4 days later. People were very polite, friendly and they worked hard to get the job done. They even sent 2 crews for the tear down to get the job done faster. I would hire them again tomorrow if I had to.
Description of Work: New Air-conditioning unit installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Michael O.
09/2017
4.0
heating & air conditioning/hvac
  + -1 more
This is who we’ve used if we had problems. They are very good. I’d give them a “B” overall. They were all very nice. I would call them again. I would say their price was fine, I’ve only had one other company come out for almost the same thing and it was about the same price. They are reasonable. I’d give them a “B” for price. I’d give them an “A” for quality, responsiveness, punctuality and professionalism.
Description of Work: Air conditioner quite working. A bug got in the wires and shorted something out they had to replace something.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JOSEPH K.
08/2017
4.0
heating & air conditioning/hvac
  + -1 more
The work was excellent. Their experience stood out the most, that they knew where to look for the problem.
Description of Work: I was having problems with the compressor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

raymond C.
01/2017
2.0
heating & air conditioning/hvac
  + -1 more
The repairman showed up as promised the next day. The repairman was professional and repaired the problem in about an hour. The bad part was a circuit board that turned out to be under warranty. Mansfield charged me $90. to come out and diagnose the problem plus $115. to replace the circuitboard. That's $115 to replace a circuitboard they got for free by a technican that was already on premises. That's greedy!!
Description of Work: My heat pump that I had installed by Mansfield Brothers Heating one year and three months ago broke down. I called Mansfield and then promised a repairman next day.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
2.0
punctuality
2.0

$218.84

Mitchell C.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repaired A/C unit. Came out even though they were closed. Identified and corrected the problem quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cliff R.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$140

Gail G.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have a contract with them for twice a year check-ups on the heat pump equipment. They're always on time and they explain what needs to be done if anything is wrong.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim K.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service call off hours

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Jack O.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very knowledgeable technician. He not only installed a new thermostat but did thorough check of furnace and made necessary modifications and repairs. Hw then informed me that previous homeowner had installed wrong fan motor on furnace and explained the issues it could cause. I asked him to check on the price foe the correct motor. I got a call the next morning with the information I needed and scheduled the install.
Description of Work: Checked and repaired thermostat for furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$510

Bruce P.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new AC coils and compressors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Leave U.
09/2014
4.0
heating & air conditioning/hvac
  + -1 more
Went well, tech came in and reacted immediatley. Seems a bit irritated with us for not knowing that our drain outside was to be cleaned, hence the back up. He was quick, appeared knowledgable and professional. A little grumpy- happned at 10pm.
Description of Work: Came to house on an emergency call, showed up right of way since he was in the next neighborhood. The dispatch woman picked up immediately- the only person out of 4 calls to do so. Tech helped the stop the flooding of the AC unit on second floor.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

Patricia C.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
We are completely impressed by the professionalism shown by this company. We will recommend them to anyone who is looking for a quality contractor.
Description of Work: We stopped by Mansfield's office and showroom to ask for advice on a gas fireplace installed in our home that is leaking cold air. We left our name and number. Their technician, Phil called and offered to come by and inspect our fireplace and offer solutions. He stopped by in abysmal conditions (freezing rain with ice on the ground), inspected the crawl space and the chase and suggested solutions. He refused our offer of payment for his time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian H.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Tied up and repaired duct work that was hidden that a previous contractor never completed.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

CLEMENT S.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
I called the afternoon before the work. The office person was courteous and helpful with advice for setting the system for emergency heat and accommodated my desire for an early appointment the next day. Sam the technician arrived at about 8:00 the next morning. He was clean, well dressed, courteous and professional. He correctly identified the problem from the and quot;smelland quot; before opening the unit. He correctly pointed out the need for cleaning the blower. He provided the cost of each part and labor before proceeding. I was impressed with his answers to my numerous questions. Based on my prior experience, I was convinced his answers were correct. He provided a lot of useful information about possible future work or replacement of my aging systems. Like other reviewers have stated they probably aren't the cheapest in town, but I got the prompt quality work I wanted.
Description of Work: Diagnosed and repaired and repaired a failed capacitor, cleaned air handler blower and added Freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$286

Lou S.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Mansfield was prompt, courteous and very efficient. A/C was broken and they fixed it in the most cost effective way.
Description of Work: Replaced heat pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,350

Debra R.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
The people at Mansfield are the best! I've had 2 separate issues over the last month, each has been handled promptly, efficiently and professionally. I will not use anyone else.
Description of Work: Replaced Coil

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Mansfield Brothers Heating & Air
Thank you for taking the time and letting others know about your experience with us. We greatly appreciate your business

Steve T.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went great. Installation crew came when we were told they would be here, and Stan keep us informed on what was going on. Brandon and Stan were always glad to answer any questions we had. After installation was complete, Stan set up and explained the new therostat. Professional job.
Description of Work: Replaced heat pump package unit and thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,350

Response from Mansfield Brothers Heating & Air
Thank you, we appreciate your response

Linda & William S.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
.My wife and I recently purchased a beach house. I suspected that we had a dirty air problem due to poor filtration. There was some kind of brown and quot;dirtand quot; on ceiling next to the registers. I was incorrect. John Gaddy came out and correctly guessed (knew) that the problem was a trunk line made of fiberboard rather than metal. We decided to replace all exposed duct work, which was not up to code. I have to agree with one of the previous reviewers that this company is not the cheapest around. However, I also feel that we got our money's worth. Everyone was polite and responsive starting with my initial call, which Amanda took. She, John, Ken, Hector, and Josh all played a key role in this job. We have already gotten in touch with them to have more work done. I highly recommend this company to anyone looking for a class company whose goal it is to meet or exceed expectations.
Description of Work: All exposed ductwork including the boots and the trunk line was replaced. The coil was cleaned. Two additional returns were added. MERV filters were installed at each return. All boots were ceiled at their termination point in the ceiling. A wireless thermostat was installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,050

jackie S.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
This group was great. Probably not the cheapest short term but after experience with another company I suspect they will be much more cost effective in the long term. It took them two days overall. They removed the air handler and old fiberglass duct work from a very hot attic space the first day and completed installing the new equipment and ducts the next. They came with a crew of four men, all of whom were friendly, nice and considerate. They were great at explaining everything and consistent with their information. They cleaned up after themselves and despite the horrible heat were never anything less than pleasant.
Description of Work: Replaced heat pump and air handler in upstairs portion of our beach house , removed old fiberglass duct work and replaced with new metal ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Bonnie N.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were able to get the parts even though our unit is 10 years old. They are usually very available and prompt. They get here when they say they are going to be here.
Description of Work: We used Mansfield Brothers for heating and air conditioning. We have an annual service with them but the last time they came because we needed some parts replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Natalie M.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
.They were recommended to us and they have done a good job. They are very thorough and I am happy with them.
Description of Work: .I have Mansfield Brothers LP Gas Inc for for my heating and ac work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    4510 Long Beach Rd, Southport, NC 28461

    www.mansfieldbrothers.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Propane Sales Services,
    Gas Logs

    FAQ

    Mansfield Brothers Heating & Air is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Mansfield Brothers Heating & Air accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Mansfield Brothers Heating & Air offers free project estimates.
    Yes, Mansfield Brothers Heating & Air offers eco-friendly accreditations.
    No, Mansfield Brothers Heating & Air does not offer a senior discount.
    Yes, Mansfield Brothers Heating & Air offers emergency services.
    Yes, Mansfield Brothers Heating & Air offers warranties.
    Mansfield Brothers Heating & Air offers the following services: Installation of heating and air conditioning systems, service agreements, repairs, residential/commercial LP gas install & delivery.

    Contact information

    4510 Long Beach Rd, Southport, NC 28461

    www.mansfieldbrothers.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed