Eldeserv Contracting Services is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and responsibility in all of our jobs. We are a locally owned and operated business with more than 30 years of experience serving Southern Pines and surrounding areas. There is no job too big, or too small for our team. Call today and let us put our experience to work for you!
We hired Robert May to clean up and remodel a property we purchased at auction. He began work on or about June 5, 2020. The plan was to spruce up the house enough to attract a tenant. We do these projects all over the country and can generally turn a property around in 4 - 16 weeks at the most, if truly in need of major rehab. By January 2021, we began seriously questioning Robert. Why was this project taking so long? We could have built an entire house in seven months! Robert promised that he would be finished by Valentines Day. February 14, 2021 passed long ago. There was still work being done in March. Finally, after spending roughly $90,000 on a project to fix up a house that cost us approximately $18,500 to purchase initially, we realized that we were way over budget and needed to recoup some costs quickly. Roberts wife aggressively pitched herself as a realtor who could get the house SOLD and moreover that the house would sell quickly as it was in fantastic shape and she would personally push Robert to get the house finished so she could get it sold. The home was listed for sale April 6 and went under contract June 2. Although the transaction was scheduled to close July 2, it is now July 9 and the deal is still not closed. Due to numerous defects in the workmanship provided by Robert May, we had to credit Buyer $7,500. Then, at the last minute, Robert May and his wife Karen Reese May have snuck in a bill for $4,500 for additional work. This is after paying Robert more than $80,000 for his inferior work! Robert has not apologized for the defects, refuses to talk to me, and has made no effort to make amends for the failures. Worse yet, we are losing $7,500 on the transaction as a result of the poor workmanship which Robert should be responsible for, but instead Robert is billing an additional $4,500! The Buyer s attorney will not close and we think it is unfair for Robert to make us pay him even more after he cost us so much. So disappointing on top of that that Roberts wife is now breaching her fiduciary duty to represent her clients and rather is advocating only for herself. It appears that Robert May is not licensed, but Karen Reese May should clearly lose her license for such a breach of her fiduciary duty to her client. Should you have any questions about Robert May, feel free to contact me.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
$90,000
James E.
12/2019
4.5
Performed a great job on several small projects. Although a little pricey. If I can t find someone else with a lower service call price, I will use him again.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Mitchell R.
10/2019
5.0
Made contact and my issues was solved within the hour. The most efficient work I ve seems done by a contractor.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
John M.
06/2018
4.0
It's ok.
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
3.0
Yes, I recommend this pro
Ron F.
04/2018
5.0
Robert was excellent at problem solving and very prompt.He was a delight to work with will use this company for future needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$500
Jason H.
04/2018
5.0
Good Honest Guy. Gave me several options and did an outstanding job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$250
Loran C.
03/2018
4.0
Very easy to work with.
Rating Category
Rating out of 5
quality
3.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Gwen B.
11/2017
5.0
He is very hands on. Explains every detail to you in writing. Very through. Precise and honest. Very upfront with estimates. He has done a lot of work for us. Very honest and practical. On the money. If he can't do the project for you he knows the right person to help you out.