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Direct Sat TV

TV Service - Satellite, TV Service - Cable

About us

Cost is determined by the job. Additional email - cs@directsattv.com.

Services we offer

Digital quality & multi channel TV programming.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.38 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
25%
3
25%
2
0%
1
25%


Rating CategoryRating out of 5
quality
3.3
value
3.1
professionalism
3.9
responsiveness
3.4
punctuality
3.3
Showing 1-8 of 8 reviews

Sharon H.
05/2015
3.0
satellite tv service
  + -1 more
I think it is over priced. They are just average. I have a two year contract with them and not sure who I may use in the future.
Description of Work: TV service - Satellite.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

cinthia M.
05/2013
1.0
cable tv service
  + -1 more
I hate their service. We have a two-year contract with them, and we went back five months after. We wanted to order some more units for the TV. They wanted to charge me 400$ addition to the monthly rental fee. As soon as my contract end, I am not going to use them again. The quality of their service is horrible.
Description of Work: I used Direct Sat TV for TV cable service.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
1.0


Elaine D.
05/2013
5.0
satellite tv service
  + -1 more
The service is very good and there are a lot of options on how to pay your bill. I will continue to use them in the future.
Description of Work: I have Direct Sat TV as my cable provider I am on a monthly contract with them. I had them to set up a router in my home a few months ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michelle R.
03/2013
4.0
cable tv service
  + -1 more
Our experience with them was a pleasant one. It's our second year with them now. At the beginning, it was pretty rough but now it's a pleasant one. I don't have any problems with them. They do work with the customer,if there's something wrong on the bill that you order or it wasn't part of your service, they would definitely take responsibility and would remove it and credit it off your bill.
Description of Work: We got Direct TV for cable services.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Steve P.
05/2012
5.0
satellite tv service
  + -1 more
They are a very good company. I am very pleased with their service. Their pricing is competitive.
Description of Work: They are my satellite Cable T.V provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Vicki C S.
04/2012
4.0
satellite tv service
  + -1 more
I am in a rural area and don't have cable so satellite is all we can get. My choice is between them and the other general provider. I have had a lot of problems as far as their billing deals. We have had them out so many times to re-calculate or re-do the satellite dish or re-do the boxes. We got struck by lightning twice in one month and they were a little difficult to deal with. The prices have gone up three times in the past year.
Description of Work: We have been using them as our satellite provider for about seven years.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$93

James M.
04/2012
1.0
satellite tv service
  + -1 more
The installation went well. The verbal contract I agreed to was in direct violation to the written contract. I refused to sign the contract. They refused to refund my money for a month, saying that they could not refund my charge card. I had to get the card company involved to finally resolve the issue.
Description of Work: They came to provide installation for satellite television.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Phyllis D.
03/2012
3.0
cable tv service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0

Yes, I recommend this pro
$130

    Contact information

    1930 N Poplar St Ste 21, Southern Pines, NC 28387

    www.directsattv.com/directv/local/CA/Fresno

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Service - Satellite,
    TV Service - Cable

    FAQ

    Direct Sat TV is currently rated 3.3 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: 8:00 AM - 9:00 PM

    Tuesday: 8:00 AM - 9:00 PM

    Wednesday: 8:00 AM - 9:00 PM

    Thursday: 8:00 AM - 9:00 PM

    Friday: 8:00 AM - 9:00 PM

    Saturday: 9:00 AM - 6:00 PM

    Direct Sat TV accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Direct Sat TV offers free project estimates.
    No, Direct Sat TV does not offer eco-friendly accreditations.
    No, Direct Sat TV does not offer a senior discount.
    No, Direct Sat TV does not offer emergency services.
    Yes, Direct Sat TV offers warranties.
    Direct Sat TV offers the following services: Digital quality & multi channel TV programming.

    Contact information

    1930 N Poplar St Ste 21, Southern Pines, NC 28387

    www.directsattv.com/directv/local/CA/Fresno

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 6:00 PM