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TRIPP & SONS INC

Heating and Air Conditioning, Drain Cleaning

About us

we have financing on new equipment, mailing address po box 515 snowhill nc 2 8580

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

service heating and air conditioning unit, duct work, installing new units, plumbing repairs and install

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.812 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 1-12 of 12 reviews

Frances W.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Air conditioner was blowing out warm air. Air conditioner working very well once again. Based on the age, Tripp's could have easily said it was time for a new unit. Thank you for your honesty and quick response. I have been dealing with them for over 30 years.
Description of Work: Freon added and repaired a leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Richard M.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Had to order the motor which took several days. Work was done efficiently.
Description of Work: Repaired problems caused by drainage backup including replacing blower motor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$425

George B.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Initially had them do a service on another property to observe and see how it went, which was well. I obtained 4 estimates for same unit and found Tripp's to be very competitive. Scheduled install. Received exact price as quoted for a new 2 ton unit. I asked for a specific unit be installed and that's what I got. Work was done professionally, unit looks great and did well during this cold winter. I did have to call back next day after I smelled gas in the vicinity of the unit. They responded immediately and found/fixed the leak...Office staff very knowledgeable and responsive..(Vicki and Kristy) . I would definitely use them in the future.
Description of Work: Installed New Gas Pack

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Ryan S.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new HVAC system and duct work. Were prompt and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly L.
09/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I was scheduling contractors to bid on a new hvac install and duct work for a home we just purchased. We live in Maryland so scheduling contractors has been tough. The day they were scheduled to come out I received a phone call with an excuse that they could not come out. I called back and was given a different excuse. They were supposed to come out the next day but never heard back from them. This is really poor customer service and cost them a potential $9,000 job.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Roddie H.
08/2014
5.0
drain cleaning, heating & air conditioning/hvac
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Came quickly. Had to order a part but got back quickly. No debris or trash left from service. Great folks.
Description of Work: Fixed ac

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ryan S.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Got started after coming out and giving an estimate. Price was very reasonable. Unit was first class. Neighbors even responded that unit was very nice. Did everything as expected. Very happy with service. Would use again.
Description of Work: Installed new central air/heat unit and duct work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$8,900

Paul N.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
I have used Tripp and Sons in the past to service my A/C unit and they have always done outstanding work. The technician thoroughly inspected and cleaned the unit and recharged the compressor. He described to me what he did and made sure that everything was cleaned up before he left. They are very professional, courteous and thorough and would not hesitate to call them again.
Description of Work: Perform periodic inspection/service on A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Graham F.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
We spent probably between $500 and a $1000 on that service. They were very professional and knew what they were doing. They showed up when they were supposed to, got the job done, cleaned up and were out of here. Their pricing was reasonable. We sure would use them again if needed.
Description of Work: We used Tripp & Sons Inc. a couple of years ago and added a gas heater to existing heat pump, so once it hits below a certain temperature it kicks onto the gas instead of using the heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

James M.
01/2012
5.0
drain cleaning
  + -1 more
His name is Mark Tripp and his father owns the business. My mom is 92 and I have sent them over to do some stuff at her house. My sister also uses them. They are excellent people. He is an excellent young man. I am retired military and I recognize when I see good manners, good work and excellent integrity. He did what he said he was going to do. Mark Tripp is a man of integrity. He knows his business. He left my yard as he found it after he performed his task.
Description of Work: I used Tripp & Sons to unstop a drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

marcia T.
06/2011
1.0
heating & air conditioning/hvac
  + -1 more
no truck ever came to deliver us service promised. no call from the company either.
Description of Work: poor service and communication. no phone call from the company, no return call nor answer when we called. stayed home all day waiting for promised service.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    765 SE 3RD ST, Snow Hill, NC 28580


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 3:00 AM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Drain Cleaning

    FAQ

    TRIPP & SONS INC is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 3:00 AM

    Saturday: Closed

    TRIPP & SONS INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, TRIPP & SONS INC offers free project estimates.
    No, TRIPP & SONS INC does not offer eco-friendly accreditations.
    No, TRIPP & SONS INC does not offer a senior discount.
    Yes, TRIPP & SONS INC offers emergency services.
    No, TRIPP & SONS INC does not offer warranties.
    TRIPP & SONS INC offers the following services: service heating and air conditioning unit, duct work, installing new units, plumbing repairs and install

    Contact information

    765 SE 3RD ST, Snow Hill, NC 28580


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 3:00 AM
    Saturday:
    Closed