There was a leak in the outflow of condensation from the air conditioning. Two of their staff members came right away and diagnosed the problem, and fixed it. It took several hours on a Saturday, and they had to return on Sunday. Everything was fixed to our satisfaction. Over the years that they have provided service for us, they have been helpful, professional, and prompt. We highly recommend them.
Description of Work: Miller Heating and Cooling has been taking care of our HVAC system in Surf City for many years. Last month we had a malfunction with our air conditioning and they came right away, fixed the problem even though it was over a weekend, and did not charge us for the service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kenneth L.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
Excellent.
Description of Work: Fixed my hvac unit in a hurricane. A guest at our beach house left the doors open for hours to enjoy the breeze while our unit ran until it completely froze up. They walked me through how to fix the unit by myself via phone and then they did a follow up call the next day to make sure their instructions worked. Wow, it is so refreshing to work with such honest and good folks. We have used them many times over the past decade and every experience was fantastic. We will always remain loyal customers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kenneth L.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
We have a weekend beach cottage. We usually called him as soon as it started getting hot 2c and usually on a Saturday. Even though we were difficult customers, we were always given great service and reasonable prices. The decision to finally replace the unit after years of keeping the old one alive despite irratic use patterns and the relentless salt spray was made easy with a reasonable quote, prompt installation, and courteous service. That was 3 years ago. The new Rheem heat pump is awesome. It took the 1200 square foot cottage from a humid 92 to under 80 in 45 minutes the other night. I don't have to call hime every spring like I used to, but when the time does finally come again I know who to call.
Description of Work: Miller kept our old heat pump going for about 3 year before replacing it with a new unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Dennis L.
06/2011
2.0
heating & air conditioning/hvac
+ -1 more
They convinced us not to put in a new air conditioner and rebuilt our current. The cost turned out to be more that replacing it. A week later, it broke, they said it was something new that broke and they would have to recharge me. Then a year later, the system broke again and they did not give me an estimate. They just did the work and billed us, when I just asked for an estimate. No air was coming on. I called them and asked them to come out again, but not to do the work. They did the work anyway. They changed the copper tubing, and charged me for that. It had only been turned on once in the week. We ended up paying far more than a new air conditioner.
Description of Work: I used them based on a recommendation.
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Service Categories
Heating and Air Conditioning
FAQ
MILLER HEATING & COOLING is currently rated 4.3 overall out of 5.
No, MILLER HEATING & COOLING does not offer free project estimates.
No, MILLER HEATING & COOLING does not offer eco-friendly accreditations.
No, MILLER HEATING & COOLING does not offer a senior discount.
No, MILLER HEATING & COOLING does not offer emergency services.
No, MILLER HEATING & COOLING does not offer warranties.
MILLER HEATING & COOLING offers the following services: asdf