Lane's Contracting, Inc

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Great work, I love my New roof

They did a great job.

It was good.

It was great!

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The crew was very fast and neat.

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In the process of trying to purchase a new home, we had Paul come out to give us an estimate for siding and roofing repair on a home we planned to purchase. Unfortunately, that home did not work out for us. Paul seemed really great to work with so when we found and purchased another home that needed some small roof repairs it was a no-brainer to call him. He did come out to look at the house and about a week later I called to find out what was needed and the approximate cost. I believe he quoted me $425 to replace some shingles and 4 vent boots. I told him to go ahead with the job. He told me that he'd send me a contract that evening via email and that he'd get to it the next week. 2 Weeks later, I called him to find out why I never received the contract and why the work hadn't yet been done. He was very apologetic, but told me that he was too busy at this time to get to it and that I should find someone else to do it. I expressed to him that I was pretty disappointed with his response because he could have simply told me that a couple weeks ago rather than letting it go for so long thinking he was planning to perform the work. I also told him that I would have been fine if, at the time, he'd said, "You know, we have so much work right now, it'll be a few weeks before we can get to it so if you need to find someone else to get to it quicker, I understand." I know he felt bad but it put we felt as if he could have handled this much more professionally. He even told me to call him "if you have trouble finding someone you can trust to do the work". I kinda laughed at that. As it turned out, we found someone else who charged $350 to do the work. The work ended up being done really poorly and we had to hire Gutter Cleaning Professionals to do it a 2nd time.

I don’t remember the quote amount but it was considerably high. That’s why I did not use them. I don’t plan to use them because of the high quote. I would not use their services again in the future.

They gave me the quote very quickly. They were very competitively priced and very thorough with the quote. He did it all remotely from his office and I did not actually meet him.

The owner is very responsive, friendly and personable. He came out promptly to do an estimate, sat down with me and told me the process of re roofing a house and gave me the quote before he departed. He and his crew showed up as promised, did the work in a timely fashion, protected the plantings, cleaned up, etc. The owner does not stay on the jobsite, but has a crew foreman, whom I was introduced to right before the job began. I was not happy with a small amount of painting done on the facia board, before the gutters were installed, so he dropped the charge for this. Overall a good job, however, I feel like I spent $700 to $1000 more than I needed to.

Paul arrived for an initial quote with samples of the window options available to us. He answered every question we could think of, and many that we never would have thought of. He's truly an expert. The windows were ready on schedule and the work went exactly according to plan, and budget. We'd use Paul and his team again without hesitation.