About us
Business highlights
8 years of trusted experience
Women Owned & Operated
Veteran Owned & Operated
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Photos of past projects
Reviews
4.7567 Reviews
Filter reviews by category
Showing 501-525 of 567 reviewsPeggy C.
11/2020
appliance repair
 + -1 moreIt went well.
Description of Work: I needed to confirm what was wrong with my Samsung Refrigerator.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$30
Jason T.
11/2020
appliance repair
 + -1 moreFantastic!
Description of Work: Dishwasher question
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Tim C.
11/2020
appliance repair
 + -1 moreGreat. Harmond helped out a lot.
Description of Work: Water dispenser problem
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Charlotte V.
11/2020
appliance repair
 + -1 moreVery well—it’s fixed!
Description of Work: Washer repair
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Ian K.
11/2020
appliance repair
 + -1 moreGreat, I will use this again
Description of Work: Refrigerator
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$35
Francisca S.
11/2020
small appliance repair
 + -1 morenever heard from them
Description of Work: repair stove and refrigerator
| Rating Category | Rating out of 5 |
|---|
Frank A.
11/2020
small appliance repair
 + -1 moreservice was excellent.
Description of Work: He replaced worn wiring for one of our electric stove burner.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$135
CHESTER N.
11/2020
appliance repair
 + -1 moreVERY GOOD............
Description of Work: OVEN REPAIR
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$206
Deanna S.
11/2020
appliance repair
 + -1 moreIt went fine.
Description of Work: diagnosis dishwasher
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$35
Jeffrey W.
11/2020
appliance repair
 + -1 moregreat, got what i needed
Description of Work: repair dishwasher
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$35
Linda K.
10/2020
appliance repair
 + -1 moreNever heard from anyone
Description of Work: Freezer repaired or at least, looked at to figure out was wrong
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Michael M.
10/2020
appliance repair
 + -1 moreDidn't use
Description of Work: Install dishwasher
| Rating Category | Rating out of 5 |
|---|
Robert N.
10/2020
appliance repair
 + -1 moreDidn't call.
Description of Work: None, it was a virtual company, we needed someone to actually fix it as it was a warranty issue.
| Rating Category | Rating out of 5 |
|---|
Samantha V.
10/2020
appliance repair
 + -1 moreCouldn't be fixed
Description of Work: Refrigerator
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Gillian C.
10/2020
appliance repair
 + -1 moreVery well.
Description of Work: Repair cooktop light
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$35
Elizabeth C.
09/2020
appliance repair
 + -1 moreWorked great.
Description of Work: Diagnose oven problem.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Bob S.
09/2020
appliance repair
 + -1 moresmoothly, quickly
Description of Work: refrigerator repair
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
angela H.
09/2020
appliance repair
 + -1 moregreat figured it out quickly
Description of Work: Diagnose fridge problem
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$35
Joseph K.
09/2020
small appliance repair
 + -1 moreRequired second visit to complete.
Description of Work: Ice Maker Function.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$85
Monique M.
09/2020
appliance repair
 + -1 moreGreat! So helpful
Description of Work: Dryer overheating
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$35
Margaret S.
09/2020
appliance repair
 + -1 moreHe talked me thru it
Description of Work: Refrigerator quit cooling
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$35
Gillian C.
08/2020
appliance repair
 + -1 moreNeed to buy a replacement part
Description of Work: No water after filter change on a fridge
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$30
Angie D.
08/2020
appliance repair
 + -1 moreGreat. Mike was very helpful
Description of Work: Diagnostic
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Sherriff J.
08/2020
appliance repair
 + -1 moreFantastic!
Description of Work: Diagnose oven
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Jason L.
08/2020
appliance repair
 + -1 moreGreat.........
Description of Work: Do diagnostic on dryer
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Contact information
143 Charlotte Ave, Sanford, NC 27330
http://www.nelihome.comService hours
Sunday:
8:00 AM - 3:00 PMMonday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
8:00 AM - 6:00 PMLicensing
Insured
No License Required for Trade
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Heating and Air Conditioning,
Plumbing
FAQ
Neli Virtual Appliance Repair is currently rated 4.7 overall out of 5.
Sunday: 8:00 AM - 3:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Neli Virtual Appliance Repair accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Neli Virtual Appliance Repair offers free project estimates.
No, Neli Virtual Appliance Repair does not offer eco-friendly accreditations.
No, Neli Virtual Appliance Repair does not offer a senior discount.
No, Neli Virtual Appliance Repair does not offer emergency services.
Yes, Neli Virtual Appliance Repair offers warranties.
Neli Virtual Appliance Repair offers the following services: Virtual, remote diagnosis and repair of all large home appliances. We guarantee to diagnose the problem, give you the OEM part number for your appliance, and help you install the new part.
Connecting gas lines, replacing compressors, appliance installations (May be offered on a case-by-case basis).
Contact information
143 Charlotte Ave, Sanford, NC 27330
http://www.nelihome.comService hours
Sunday:
8:00 AM - 3:00 PMMonday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
8:00 AM - 6:00 PM