Fix It Plumbing Services, Inc.

Plumbing, Water Heaters, Drain Cleaning,

About us

On demand emergency plumbing services 24 / 7. Fleet of 5 service trucks with employees having over 60 years of combined plumbing experience. Fully licensed & insured. Billed by the man hour or by the job. Discounts given to seniors / military.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

On demand plumbing emergencies, water heaters, well pumps, fixture replacement, sewer line installation, cleaning & camera inspection, whole house replumbing, backflow valve install-test-certify, water service installation, sewer pumps

Services we don't offer

Sprinkler systems, install septic tanks & drill wells.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Reviews

4.941 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
10%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 1-25 of 41 reviews

Laurinda M.
08/2022
5.0
plumbing
  + -1 more
The service went well, the contractor came on time, cleaned up the debris behind that project, was very courteous.
Description of Work: They repair their leaking shower.
Rating CategoryRating out of 5
Yes, I recommend this pro

JoAna A.
08/2020
5.0
water heater repair, drain pipe
  + 0 more
We have used Fix It Plumbing on 3 separate occasions and the service each time has been "Top notch". Fast to respond, very knowledgeable technicians and a great local company to work with. Jeremy provided our service today with a water heater issue and we are more than pleased. He quickly diagnosed the issue and had us back up and running in no time. Fix It plumbing is our first choice for plumbing and we highly recommend.
Description of Work: Repair Hot water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Trudy P.
07/2020
5.0
plumbing
  + -1 more
Great work, professional and they will be coming back again to install a new facet in the kitchen. I highly recommend this company.
Description of Work: Waterline hooked up to fridge and toilet fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Barbara C.
04/2020
5.0
drain pipe
  + -1 more
2 guys were doing the work. One under the house in the crawl space and one outside at the facet. It was done in less then 30 minutes.
Description of Work: An outside facet was completely replaced.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152

Cecilia M.
12/2019
5.0
plumbing, drain cleaning
  + 0 more
Fix it plumbing is the best to me I have use them before,and very please with their work would recommend them to anyone needing a plumber
Description of Work: Replace crack commode

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank B.
08/2018
5.0
plumbing
  + -1 more
Excellent. After I spent 5 days using everything I could think of to unclog my kitchen sink drain including Drano, plunger,boiling water, and finally, a line snake, Nathan got it done. He even went under the house, in the crawl space, to run the snake from another direction. And it worked! He then tackled the bathroom faucet leak by taking apart the faucet handles, replaced a plastic washer, and no more leak! When all else fails...call a professional. Thanks Nathan!
Description of Work: Kitchen sink not draining. Bathroom sink faucet leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

alisia M.
08/2017
5.0
water heater repair, plumbing
  + 0 more
They did a good job. I had a lot of stuff done. The repair guys were really nice and I enjoyed them here the whole day they were working. The price was fair, but who doesn't want things cheaper? They were very communicative in getting everything and calling.
Description of Work: I had a big job done. They installed a new hot water heater. They put a new faucet and drains put in the kitchen. They put in a shower faucet, and had to go into the wall and fix the whole unit. They put in on/off switches. They ran new water pipes too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Jennifer T.
07/2017
5.0
plumbing, drain cleaning
  + 0 more
Very responsive & punctual. The guys figured out the problem, and worked to complete it within a reasonable amount of time (no "Let me go get this/or that part and I'll be back", unlike a lot of other "plumbers" that I have had to come fix things). They are very prepared. They explained what the problem was, and what was to be done to correct it. Price was reasonable, and a bit lower than I expected from a professional company.
Description of Work: Water leak outdoors at/near water meter...running toilet & slow/leaking kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry M.
05/2017
5.0
plumbing
  + -1 more
It was a tough job but they got it done and it works quite well.
Description of Work: Needed an outdoor faucet replaced.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

JoAna A.
04/2017
5.0
plumbing, water heater repair
  + 0 more
Called Fix it at 8:15 AM and spoke with Jeff about a problem with our hot water heater, installed by our builder 1 year ago. Jeff provided sound information about contacting the manufacturer about the warranty, which led me to call him right back less than 30 minutes later. Fix It dispatch Mitchell C, who arrived around 10 and went straight to work, Mitchell, was very polite and kept us well informed throughout the repair. He also explained the issue to the manufacturer, over the phone, to assist us with parts reimbursement. We are new to this area and really appreciate the first rate service. Fix It Plumbing will be our first call anytime a plumbing issue arises. Thank you.
Description of Work: Hot Water Heater not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Jordan R.
03/2017
5.0
plumbing
  + -1 more
The staff was very attentive to what I was looking for: throughout the process, my feedback on decisions was requested and they helped me evaluate the pros and cons of one decision over another. They checked out the entire system and we eventually decided to remove the existing well system as-is while preserving the option to re-attach to the well at some point in the future. They also re-routed some plumbing away from a basement window which had always been a concern for me.
Description of Work: I wanted them to check out a slow leak that had started forming as well as potentially re-plumbing my system to better secure the cartridge filter for easier exchange.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

majid R.
02/2017
4.0
plumbing
  + -1 more
It was good. It was a little expensive, but it was good. They were very professional.
Description of Work: I used Fix It Plumbing Services.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carmen P.
12/2016
5.0
plumbing, drain cleaning
  + 0 more
Very good. They did a great job I was very well pleased. He answered the phone calls and they get back with you when you call so you know I think he did a good job.
Description of Work: He put in a water system, a filtering system for me and then I've had him back to fix like a clogged toilet one time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Julie B.
12/2016
5.0
plumbing
  + -1 more
The receptionist answered my call, checked the schedule, and responded promptly that they could come out in the afternoon. So, I called at noon and within minutes had an appointment between 1 and 5 scheduled! Prompt service in my area is, well, lacking so this was a great relief! When the gentlemen arrived, they were both very professional, thorough, courteous and explained what they were doing and why along the way. Once they confirmed the house setup was OK, I asked if they would install a shutoff on my barn line that I suspected to be the culprit of the low flow. Without hesitation, they went out into my pasture, helped cutoff and drain all wells and lines and installed a shutoff for the suspect line. Then, they stayed until everything returned to what I considered normal. It was really great to work with someone that didn't criticize the sometimes sub-optimal plumbing arrangements one finds on a 1940s farm. Overall, this was a very, very good and appreciated experience. Prompt, knowledgeable service and no criticism over the sometimes sub-optimal plumbing of a do-it-yourself 1940s farm ... wonderful! I will definitely call FixIt Plumbing again and first for all of my needs going forward! ==== This is why I marked price a B. I feel that if the details (I'm home all day and please text when on your way) had made it to the repairmen, my two hour service call would not have extended into off hours resulting in my being charged for 1 hour overtime for 2 people. However this will not stop me from using FixIt Plumbing again; I will just remind the receptionist of my experience and ask that she make a special effort to get the message to the people dispatched to do the work. Still, I cannot emphasize enough how refreshing it was to be able to pick up the phone and get help the same day! ==== I called at noon asking for someone to come out. The receptionist checked and called back immediately saying someone would come out between 1 and 5. I was thrilled and said I'd be home all day and live right up the street from the property so just have the guys send me a text when on their way. Unfortunately, the message that I was home and to send a text didn't make it to the repair people and I was on a conference call (all day thing which is why I requested a text) and I missed their 2:20 call. When I got off my call at 3:43, I called and was told they didn't get the details and didn't want to waste a trip without knowing someone was home but they'd be out when they finished with the job they'd been dispatched to. They also offered to come first thing the next morning but I could not be out of work another day. I have to emphasize again, that I REALLY appreciate the service and will definately call FixIt Plumbling again in the future.
Description of Work: I needed confirmation that the booster pump and pressure tank that my husband had installed to manage a low flow condition at one of my rentals was configured correctly and that there was no issue from those to the fixtures in the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Lynn C.
11/2016
5.0
plumbing
  + -1 more
We absolutely love them. We've used them on numerous occasions. They were very prompt. They spoke to me about the problem before correcting it. I like someone who is going to explain to me the issue instead of doing their own thing. They are very personable. We, and our tenants, only use them. We love them.
Description of Work: Fixed bathroom plumbing issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Michael C.
10/2016
5.0
plumbing
  + -1 more
Trouble shooting from house to street. Turned out to be a clog on the city's side.
Description of Work: Clogged water line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MELANIE J.
03/2016
5.0
plumbing, water heater repair
  + 0 more
Contacted the company at 8 am and was told that someone would be at my house by noon. The technician should up at 11:30 and went straight to work. Even checked my hot water heater to ensure it was not damaged from the lost of water to the home. I would recommend this company to anyone that has a plumbing emergency.
Description of Work: Repaired the main water valve to the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Larry T.
02/2016
5.0
plumbing, water heater repair
  + 0 more
Came home from work at 5:30 PM on Tuesday to find no hot water and the Hot Water Heater in the garage leaking badly. I turned off the gas and water valves supplying the heater. Contacted Fix It Plumbing Services at their Emergency Number as it was after business hours. The owner Neil got right back to me. He verified with me over the phone some specifications and that the unit had been securely shut down. It was my desire to replace the unit as it was over 10 years old and had recently begun making noise. Niel was at my home first thing Wednesday AM to take some measurements and speak with me. Fix It Plumbing team members were at my home Wednesday afternoon uninstalling the old Hot Water Heater. There was severe weather in the area that afternoon and I couldn't blame them if they had postponed but they were at my home working during a Tornado Warning. The new Hot Water Heater was being brought in from outside the local area so it was not available until late on Wednesday. My new Hot Water Heater was installed successfully on Thursday AM and is working as intended.
Description of Work: Replace a Water Heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,620

Mark H.
09/2015
5.0
plumbing
  + -1 more
Josh arrived a bit later than we originally agreed, but he was professional and worked quickly. He found that the toilet wasn't leaking, but that the float valve looked like it was failing. He showed me all of the work before and after completion and worked quickly. He cleaned up everything, to the point that I couldn't tell that he had been working at all! I would hire Fix-It again. They do trustworthy work charge fair prices.
Description of Work: Josh investigated a potentially leaky toilet in the master bathroom. He replaced the flow regulator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Marcia H J.
03/2015
5.0
drain cleaning, plumbing
  + 0 more
I cannot say enough good things about Fix-It Plumbing. We were in the midst of trying to recover from a fire to our garage. Our driveway had more trucks in it than a used car lot because of the constant stream of vendors and subcontractors coming to repair the damage. There was no hesitation when I called the company and told them that we needed immediate help. They sent Nathan and his helper right away. Nathan explained how they would solve the problem and proceeded to do so. The job was done properly and professionally. The price was reasonable. I recommend Fix-It Plumbing highly.
Description of Work: Unplugged clogged kitchen and bathroom drains when called as an emergency service need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Randy L.
07/2014
5.0
plumbing
  + -1 more
Receptionist was very personable and attentive. initially scheduled then due to issues had to reschedule, no issues. Team called 30 minutes prior to arrival to verify availability, and showed up within the specified time. Very professional, personable and knowledgeable. Listened to all my issues and resolved each one. Price is based on issues, but not needed to state on this review. just lets say, much better than others who came by and gave me an estimate.....Would recommend this service to anyone needing assistance with their plumbing issues. Great job and very much appreciated!
Description of Work: Increased home water pressure both interior and exterior

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shelly C.
04/2014
5.0
home remodeling
  + -1 more
I needed the job done within 10 days of calling him, and he made it happen. He got the estimate done, and the job done. I was moving out, and had renters moving in, and had to have it fixed before the renters could move in. He made it happen and not many people can do it that fast. He gouged me because I was a last minute.
Description of Work: I used Fix It Plumbing Services, Inc. He redid the tiling of my shower floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

jennifer N.
02/2014
5.0
plumbing, water softeners, drain pipe
  + 1 more
They were very accommodating with installation timeframe since I had to be out of town for an extended period of time. When the water softener I wanted was no longer on sale, Neil called Sears and negotiated for them to still give me the sale price. He was very helpful through phone calls and email. I have since called them on an issue at my husband's old house and they were quick to respond and get the part needed, even though it was not an emergency situation.
Description of Work: Niel and his team installed a water softener & whole house filtration system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Margaret J.
01/2014
5.0
plumbing
  + -1 more
I called and the servicemen were at my home within the hour! It was completed within an hour after arrival. Professional and very nice to deal with; highly recommend.
Description of Work: Replaced thermostat in Hot Water Tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Rocci D.
10/2013
5.0
plumbing, wells
  + 0 more
I have used him several times and each time they give a 10% off certificate for the next visit or they send it to you in a card. The owner is always the answering the phone. I would recommend them to anybody.
Description of Work: I was getting no water in the home. I called them up right away and explained the problem. He told me on this type of home there is a shutoff valve that shuts down water so the pump won't keep pumping water in the home. They came out and that was exactly the problem. They took it out and redid my plumbing and I haven't had a problem since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85
    • 1(current)
    • 2

Contact information

PO Box 2416 2839-C Lee Ave., Sanford, NC 27332, Sanford, NC 27331

http://fixitplumbingnc.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
L.15229
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Kitchen and Bath Remodeling,
Wells and Pumps,
Water Filtration and Softening,
Sewer Cleaning,
Home Warranties

FAQ

Fix It Plumbing Services, Inc. is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Yes, Fix It Plumbing Services, Inc. offers free project estimates.
No, Fix It Plumbing Services, Inc. does not offer eco-friendly accreditations.
No, Fix It Plumbing Services, Inc. does not offer a senior discount.
Yes, Fix It Plumbing Services, Inc. offers emergency services.
Yes, Fix It Plumbing Services, Inc. offers warranties.
Fix It Plumbing Services, Inc. offers the following services: On demand plumbing emergencies, water heaters, well pumps, fixture replacement, sewer line installation, cleaning & camera inspection, whole house replumbing, backflow valve install-test-certify, water service installation, sewer pumps
Sprinkler systems, install septic tanks & drill wells.

Contact information

PO Box 2416 2839-C Lee Ave., Sanford, NC 27332, Sanford, NC 27331

http://fixitplumbingnc.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM