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Speaks Custom Window & Sunrooms, LLC

Windows, Sunrooms and Patio Enclosures, Doors,

About us

This is our 45th year in the Remodeling business on Main Street in Salisbury servicing our over 10,00 fabulous customers. Seventy two percent of our business comes from previous customers and referrals. We guarantee customer satisfaction. Ask us how, or you can ask many of our references. Our home improvement specialist will come to your home and discuss with you the work you need done and be on time. You will see samples and pictures and be presented with a detailed written proposal and very fair pricing. If you honor us with your business we will strive to be the only contractor you will ever need to call. You can be confident that the price we agree on will also be the ending price. No gimmicks and no games. Speaks is an accredited member of BBB and of North Carolina Homebuilders. Also members of Rowan And Iredell County Chamber of Commerce. Let us become your lifetime contractor.

Business highlights

46 years of trusted experience

Services we offer

Windows, sunrooms, enclosures, doors, siding, gutters, patio covers, carports, decks.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.718 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
6%
2
11%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.6
Showing 1-18 of 18 reviews

05/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: New windows and storm doors. Great crew and a couple minor repairs and they came back in a timely manner. I highly recommend Speaks windows and doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

allan L.
12/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Tom Speaks and his company/Crew are absolutely the best. They offer a really great product and service unparalleled in the business. I would gladly do business with them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Deborah B.
06/2015
5.0
doors, sunrooms, replacement windows
  + 1 more
1) Estimate in Feb 2015. Chosen on price 2) Job began in May 2015, took longer than expected to start due to getting material, weather and other jobs 3) Job took about 2 1/2 weeks, originally thought 1 1/2 weeks. Did a good job on installation but had issues. Some of the screens center pieces were not straight to window and a few holes in screens. Door installation was not as complete as it should have been. 4) Mr Speaks and his team came back out two weeks later and cleaned all the windows, replaced all the screens with problems, fixed the door.
Description of Work: Converted a screen porch to a sunroom and an open porch to a screened in porch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$21,000

Response from Speaks Custom Window & Sunrooms, LLC
Thank you so much for your review, (removed member name)! It was a pleasure doing business with you!

Margaret B.
09/2014
5.0
replacement windows
  + -1 more
Still in process, but I'm delighted so far with the contractor they recommended.
Description of Work: We contacted Speaks about doing the job and they immediately sent out a representative. He said that the job was far beyond the scope of a window company and steered me to the contractor with whom we are working. I assume that Speaks will be one of the subs as we move forward. It is hard to find anyone willing to enlarge openings for windows, so the contractor will enlarge and hopefully Speaks gets to put them in. They responded immediately; I know people who have used them and love them; and I love their professional demeanor! Sales rep was awesome and didn't just say "no" as did others.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98,000

Rodger W.
06/2014
2.0
replacement windows
  + -1 more
I provided the information above.
Description of Work: Absolutely nothing!!! The man came out to give me an estimate and said he was going to be out of town for several days and he would get back with me with an estimate when he got back. Here it is the first of June, 2 1/2 mos. later and I still haven't heard anything from them. To have such a high ratinig, I would have to give them a D- just because the man came out and measured everything he was supposed to. But it all ended there.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
1.0
punctuality
1.0


Response from Speaks Custom Window & Sunrooms, LLC
[member name removed] is correct, I dropped the ball. I did go out and figure this deck repair and deck coating job. I made two trips to check on suppliers of deck coating for warranty, directions and pricing. My records show I left a message on his answer machine letting him know I had the estimate ready and would like to come back out and go over it. I did not get a reply and during our busiest season did not try calling again, figuring he had taken care of the project. I sincerely apologize for this non-action on my part. I always regret anytime I disappoint a potential customer.

Jo Ann C.
03/2014
5.0
doors, replacement windows
  + 0 more
Everything was done in two days. Very professional. Experienced workers. Went over all aspects with us of the job. Made a follow up visit to make sure we were pleased with their work and product.
Description of Work: Installed EZ breeze windows and Cabana door to enclose an existing screened in porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,925

ELAINE L.
02/2014
5.0
sunrooms
  + -1 more
It went very well and on schedule.
Description of Work: They built an enclosed sunroom .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Wanda B.
02/2014
5.0
replacement windows
  + -1 more
Speaks Custom Window was very easy to work with, and did a great job. I will be hiring them in the near future in install the rest of the windows in my home. I would recommend them to anyone looking for window installation.
Description of Work: I recently hired Speaks Custom Window to install new windows in about half of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Laura M.
10/2013
2.0
replacement windows
  + -1 more
Provider stated he fired the worker that preformed the original work. Not a professional response to poor work.
Description of Work: Screens were measured by provider yet didn't fit. Were not flat. Had to be re made. I had to transport the door to there shop twice for measuring and refitting.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$200

Response from Speaks Custom Window & Sunrooms, LLC
We always appreciate feedback that allows us to improve our service. I checked this out with all our workers involved and feel we did the best we could with what we had to work with. We never met the Mrs. The husband brought the old screen door in. I can assure that we have never used the excuse that we fired the worker that did the repair. The gentleman had been numerous places and could not get anyone to do what he wanted. We simply took on a no profit hard job to help him out. The old door was sagged and out of square and very hard to make screen inserts to fit and lay flat with success. At his request we redid the work and thought he was happy. When you rehang a wood storm door that wracks, the screens will wrinkle as the door sags. To stop that, an adjustable tension rod is needed crossways on the door to keep it square. The customer did not want the rod appearing across the sightline. I truly wish it could have been more suitable to her. We probably should have rejected the job as others had, but we always try to do the hard jobs no others want.It was explained to the gentleman the task at hand and he understood what we were up against. Tom Speaks

Rick D.
09/2013
5.0
replacement windows
  + -1 more
They are very professional, on time and I had no concerns sending them to my clients homes with out my me being with them. I would highly recommend them to anyone!
Description of Work: They installed 3-season window panels for around 4 jobs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Speaks Custom Window & Sunrooms, LLC
Thanks, (removed member name)! It was a pleasure working for you.

Jo Ann C.
09/2013
5.0
sunrooms, replacement windows
  + 0 more
We are really happy with their work. We first saw them at a home show and talked to them about the project which gave us a chance to get information from them. I was impressed with how responsive to questions and concerns they were. They were prompt and finished the project in two days.
Description of Work: They took our screened in porch changed and put in windows and covered up all the exposed wood with vinyl so it is maintenance free.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

John R.
08/2013
5.0
replacement windows
  + -1 more
After signing contract, I gave a deposit of half of the total price. It took about two weeks for Speaks to order and receive the windows. Office staff called and arranged a date/time to begin the installation. The install crew arrived on time and began work. They had all of the windows in in the first day. The second day was trim work and the third day was used to complete the trim work, seal the windows and replace the gable vents.All work was done in a professional and timely manner. The install crew was courteous and did a great job. I would definitely recommend this company to others.
Description of Work: Installed 19 new double hung windows and one picture window, repaired any damaged brick-mold or dry rotted sills, cap with white aluminum PVC trim and seal with silicone. Replace 3 gable vents with vertical PVC panels. Clean up all work areas and remove debris.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,663

Patricia M.
06/2013
5.0
replacement windows
  + -1 more
They did really good. I am thinking about calling them back to do other work. They were helpful, knowledgable and did what they said they were going to do.
Description of Work: I used Speaks Custom Window & Sunrooms, LLC to replace 14 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Karen K.
04/2013
5.0
replacement windows
  + -1 more
I called them to give me an estimate. They recommended Cozart to me. They worked together and did a great job. I had 1 large windo and they took it out and made it into 2 that open.
Description of Work: Replaced windows for my kitchen remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

ELAINE L.
09/2012
5.0
decks, doors, sunrooms
  + 1 more
Very well. Since the porch was being added to an existing deck, reinforcements were installed underneath to be sure there would be no weight problems. EzeBreeze is a lot lighter than glass and easier to clean. The workmen were very good to deal with. We also had sliding glass doors replaced earlier in the year. Our house is older- parts built in 1988 and directly on the water on Lake Norman. We had a lot of rotted wood that needed to be replaced. They did a great job on that project also.
Description of Work: Screened in porch with EzeBreeze installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Evelyn E.
04/2012
5.0
replacement windows
  + -1 more
Great experience with Speaks Custom Window. I appreciated the straight forward estimate process with the company and with David VandeZande, sales manager. I had received estimates with three other companies, two much higher, one lower, and I felt Speaks product and prices beat them all. The team doing the install did a great job. I'm very pleased with the quality of the windows. I will highly recommend Speaks Custom Window to friends.
Description of Work: Replaced eight double hung windows in home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

ELAINE L.
05/2011
5.0
decks, sunrooms
  + 0 more
The porch came out better than we thought. The color matches our house perfectly and the construction is very solid. We had one glitch with our electrician and the light/fan. Becasue of our location we hired our own person instead of using their electrician which probably would have been better but pricier.
Description of Work: 20' x 12' Screened in porch was added to exitsing deck. Eze-Breeze Windows were added to make it a 3 season room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Danielle B.
04/2011
3.0
decks, sunrooms
  + 0 more
In the beginning, he was great and paid attention to our needs. I asked him for a sample of his work and drove us to a location to see his finished work. He gave us undivided attention, which made us choose him. He is a little expensive, but, use materials that last longer. However, once the job was 'done', he didn't seem to want to assist with the small adjustments that needed to be made- Example- the door to the room would keep coming open. I had to call twice to get him to get someone to come to our home to fix it. After pushing the issue, he finally told me that 'since your husband knows how to use a screw driver, I was hoping he would just offer to fix it himself'. His demeanor completely changed after he was paid which was disappointing because we were thinking about having them put new siding on the house. Please know, the gentleman who actually built the room and the deck were wonderful.
Description of Work: I received an estimate from Speaks Custom Windows & Sunrooms for a 3 season room with a small extended deck and a wood deck separately, yesterday.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$32,000

    Contact information

    1311 S Main, Salisbury, NC 28144

    www.speakscustomwindow.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Sunrooms and Patio Enclosures,
    Doors,
    Decks and Porches,
    Siding,
    Gutters,
    Egress Windows

    FAQ

    Speaks Custom Window & Sunrooms, LLC is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    Speaks Custom Window & Sunrooms, LLC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Speaks Custom Window & Sunrooms, LLC offers free project estimates.
    No, Speaks Custom Window & Sunrooms, LLC does not offer eco-friendly accreditations.
    No, Speaks Custom Window & Sunrooms, LLC does not offer a senior discount.
    No, Speaks Custom Window & Sunrooms, LLC does not offer emergency services.
    Yes, Speaks Custom Window & Sunrooms, LLC offers warranties.
    Speaks Custom Window & Sunrooms, LLC offers the following services: Windows, sunrooms, enclosures, doors, siding, gutters, patio covers, carports, decks.

    Contact information

    1311 S Main, Salisbury, NC 28144

    www.speakscustomwindow.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed