Sims Property Services LLC

Roof leak came through bathroom ceiling. Call Sims and he sent worker in one hour. Plugged ridge vent leaks as best as possible in wet conditions. Several inches of rain the next day still had a few drops but would have been a disaster without the repair. Later had Sims replace the old aluminum ridge vents on home and garage with shingle over ridge vents. Workers showed up on time and completed job the same day. All old materials were removed. Great service both quick repair and later replacement.

I contacted Sims in April of 2013. Darryl came to my home to give me an estimate. I showed him what work needed to be done and explained that the roof was the most important issue since we were experiencing leaks on the front porch. I told him I needed to have the entire roof coated and sealed (this is a historic home) before we had any other problems. I asked for an estimate for those repairs as well as an estimate to tear down a deck and build a concrete patio. He took measurements for the patio. He asked for my email address and told me that he would send an estimate by the end of the week (this was in April). When I did not receive this after several weeks, I called the company and Darryl answered. I told him that I did not get an estimate and he stated "let me get your file and I will send that to you now". Never got it. Called again and he told me the same exact thing. Several months later I got in my car and drove to the Sims Property location to get this information. The lady told me that they were on vacation. I left my name and told her what I needed. She assured me that he would get me that estimate as soon as he was back in town. It is now October and I have heard nothing. I would never recommend this company.

One of our main concerns was the water system, it had not been used in 4 yrs, however it was not checked at this time due to the water being turned off to the house. It required a 2nd visit and another charge for the water to be checked at a later date. It seems the inspector would have had better communication with the realtors involved on the water being on by the date the inspection was to take place. What we found when we arrived at our newly purchased home was no hot water and a filter installed incorrectly thus allowing sediment to come through the pipes and hinder water flow. A plumber had been called out and paid to changed the filter, as per recommendation of the inspector. It would seem if this was rechecked by the inspector on his 2nd visit, he would have seen an upside down filter. Also, if the hot water heater had been checked, then we wouldn't have went 3 days upon arriving trying to get it fixed. Both heating elements needed to be replaced. Also, the inspection report noted one area as having water damage from a previous roofing problem. We easily found several places with evidence of water damage once we were inside the home. And this being a log home, it was easy to see the wood effected and there were several areas that may have mold from the water damage. This is exactly the info we needed to know before the closing, not after, and the reason we hired the inspector in the first place. Since there was previous water damage, it would seem extra attention would be given to check for the possibilities of problems. It's very frustrating to find problems waiting when you thought you had the bases covered.

He did not put paper under the shingles and it was a mess. He hired unskilled people to do the work and they were not good roofers. It was a poor job. At first he was responsive then he was not. I wrote him a letter threatening to take him to court and he became responsive. He came out three times. On the third time out he came out with some professional contractors and repaired the roof. He made it good but it was an ordeal. He was professional, but his crew was not.