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Roxboro Heating & Air

Heating and Air Conditioning

About us

Roxboro Heating & Air opened in 1997. The owner has over 40 years experience in the HVAC industry. We accept all major credit cards. Registered dealer/contractor with Piedmont Electric Membership Corporation, PSNC Energy, Duke Energy, Dominion Power

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Service & installation of heat pumps, boilers, gas packs, gas furnaces, oil furnaces, duct installation & repair, humidifiers, whole house filter systems, radiant floor heat,

Services we don't offer

plumbing

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.723 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
17%
3
4%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.9
Showing 1-23 of 23 reviews

Don C.
02/2021
1.0
heating & air conditioning/hvac
  + -1 more
They don’t work on campers.
Description of Work: Heattttttt
Rating CategoryRating out of 5

Kathryn W.
12/2018
5.0
heating & air conditioning/hvac
  + -1 more
Quote and installation went quickly. Everyone was very professional.
Description of Work: HVAC unit installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara A.
11/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent same day service - representative very knowledgeable, courteous, and on-time. Unit repaired efficiently and correctly.
Description of Work: Air Conditioning not cooling - hole in copper tubing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mayre L.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Roxboro heating and air did a wonderful job.
Description of Work: old heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Warren W.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
The installation went very well, although one thermostat was incorrectly installed the first time (I noticed the problem (it was never calling for aux heat), the tech did not). Company had to send out someone the next day to fix the installation. But they were very responsive.
Description of Work: Heat pump replacement and installation of wifi thermostats

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephani E.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
They correctly adjusted it and replaced all the flexible heating under the house and put in hard pipe. The price was very reasonable. These guys were fantastic. It took them about three days to complete the work. There were 3 workers that came to do the work.
Description of Work: They replaced all the piping under my house and redid the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Kelly N.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was super easy to schedule for the dates I wanted. It ended up taking 2 days for all that work because it was a lot to do! and it is very tight in our crawlspace and difficult to move around in. The guys were very nice and professional and worked hard the whole time they were there. We honestly did not get multiple estimates for the work because we liked them so much when they came to do the inspection. At the inspection they told us we had a really nice furnace, but that it just needed servicing and that with some recommended services we would probably be good to go for a long time to come.
Description of Work: We had our HVAC system inspected before we bought our new house after the initial home inspection revealed some issues. Roxboro did a very thorough inspection, explained a lot about our system (dual fuel- heating oil and heat pump) and provided several recommendations for service. Once we bought the house we went ahead and did all of their recommended work: new thermostat for better control of the dual fuel system, upgrade insulation and seal plenum, return duct and transitions, service the furnace and heat pump, replace the smoke pipe, level above ground oil tank and repair small leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Roxboro Heating & Air
Thank you Ms. [Member Name Removed] for taking the time to write such a wonderful review. We take pride in providing quality service and it is important that our employees treat each and every customer with professionalism and respect. We look forward to working with you again

Stephani E.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They did a maintenance checkup.
Rating CategoryRating out of 5
Yes, I recommend this pro

Toni C.
02/2017
4.0
heating & air conditioning/hvac
  + -1 more
I've asked them to come out once before and I was very happy. We're kind of phone tag back and forth because my heat pump wasn't working for cooling the one hot day we had. It hasn't been warm enough to fix it but he keeps calling and saying he's looking at temperatures but it is not time yet. It wasn't over the top great, but it was okay.
Description of Work: I use Roxboro Heating & Air for heating and A/C services. I think I needed a new motor or something like that installed; a piece had gone bad.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Dani T.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert and Martha L.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went overall.
Description of Work: I had a problem with the unit making a lot of noise, they put a new compressor in. They came back and put another material under the unit which stopped the noise completely. They did not charge for the technician coming back out, and was very responsive. I was very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert and Martha L.
02/2016
3.0
heating & air conditioning/hvac
  + -1 more
I haven't been very happy with them. He told me he was on Angie's List and asked me if i would give him a good review and that was the end of it. I never heard back from him again.
Description of Work: Couldn't find anything wrong and he said he was going to give me a good deal, never called back. This is for goodman

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


DEBORAH W.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Charles A.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I was out of town and needed my heat pump repaired. I called Roxboro who scheduled me immediately and came out an repaired my unit. They are the type of Company Angies List is all about.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy H.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had 3 heat pumps installed--provided me with excellent service, started installation and finished when they said they would, extremely competent, nice and polite workmen, and an excellent price!
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert L.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
Came out and fixed with no problem!
Description of Work: Install heat pump and central air in home - brand new

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Roxboro Heating & Air
Mr. [Member Name Removed], We are sorry you had a problem with your heat pump. The variable speed blower motor went bad and we had the replacement shipped overnight UPS; therefore, you were without heat for 24 hours and for that we do apologize. And the cost of your job was $5,425.00 for a 4 ton 15 seer packaged heat pump

Linda H.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
Good
Description of Work: Checked out lines to verify we didn't have a leak. He also added refrigerant.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$325

Kathy S.
05/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced both heat pump systems(17 yrs. old) with new units. One in attic and other in crawl space. |The only thing that was not done in a timely fashion was the removal of a part in crawl space. They removed it in July of same year by dismantling it inside of crawl space

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Maureen W.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced a fan on our heater. They explained everything, and we're in and out quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Edith S.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed broken air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Troy H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Unit fan was not blowing at full speed, so he actually started his troubleshooting over the phone before coming (said it sounded like it was low on R22). He showed up the same day (actually at 6:15PM as I called him late) to do the work, so very responsive with and no hidden charges. His initial phone troubleshooting was correct as it needed 2 pounds of R22. My father-in-law brought some R22 over for him to use, which he agreed to do, and it saved my family $120! This is the second time we have used Roxboro Heating and Air, and it want be the last time. I highly recommend this company.
Description of Work: Recharge my AC system with R22.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Lori G.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
They came right out when we called for an estimate and they gave us the best price for the job. They came when they said they were coming and the system works perfectly.
Description of Work: New Heating/AC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Andy P.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Each time, we made the call. Each time, a repairman was at our house on time. The repairs were done promptly. Billing was available.
Description of Work: The last visit was to service our heat pump/furnace after the coils froze up. Last year, they were able to replace a fan motor, which required modification because of the age of the unit. And they fixed a electronic thermostat the homeowner incorrectly installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    1149 N Main St, Roxboro, NC 27573

    http://roxborohvac.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    2705132403
    Trade License Locale
    Virginia
    Trade License Authority
    Virginia: Contractors
    Trade License Expiration
    12/31/2023
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Roxboro Heating & Air is currently rated 4.7 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Roxboro Heating & Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Roxboro Heating & Air does not offer free project estimates.
    No, Roxboro Heating & Air does not offer eco-friendly accreditations.
    No, Roxboro Heating & Air does not offer a senior discount.
    Yes, Roxboro Heating & Air offers emergency services.
    No, Roxboro Heating & Air does not offer warranties.
    Roxboro Heating & Air offers the following services: Service & installation of heat pumps, boilers, gas packs, gas furnaces, oil furnaces, duct installation & repair, humidifiers, whole house filter systems, radiant floor heat,
    plumbing

    Contact information

    1149 N Main St, Roxboro, NC 27573

    http://roxborohvac.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM