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MITCHELL HEATING & COOLING, INC.

Heating and Air Conditioning, Electrical, Heating Oil,

About us

Quality Products and Services, On Time, From a Family You Trust! Since 1973, Mitchell Heating & Cooling has been serving North Carolina as a licensed heating and air conditioning contractor. As a family-owned and operated business, we take great pride in our work and strive daily to keep our customers happy. We have a strong commitment to doing it right with prompt service, superior customer attention and doing the job right the first time. Our highly skilled and courteous employees are available to provide you solutions that are best for your budget. We are a NATE certified Quality Circle Contractor, and we also are members of several large industry associations. Mitchell Heating & Cooling has been proudly owned and operated by Mike Mitchell and his family since 1973. Since the Mitchell name is associated with every job, Allen personally inspects each assignment and demands the very best from each of his employees. We have held the same HVAC license number, without interruption, since first receiving it in 1973. Mitchell Heating & Cooling is a licensed Heating, Ventilating, and Air Conditioning Contractor in the state of North Carolina (license number 06374). We strive to exceed our customer’s expectations with every single installation or service. Merely meeting expectation can be accomplished by the average company. Just locate one of our customers and ask about out work. We employ highly skilled and courteous employees that are obligated to annually return to training schools to enhance their working knowledge of the most up-to-date HVAC products and technologies. Allen Mitchell holds an Electrical Engineering degree from The Citadel and is a licensed General Contractor in the State of North Carolina (license number 57287). Allen also holds an H-3-I Mechanical Contractors license in the State of North Carolina. During his career outside Mitchell Heating & Cooling, Allen designed Power Transformers for Electric Power Utilities up to, and including 345,000 Volts and 300 MVA. Most recently, Allen was the Director of North American Sales & Marketing for ABB’s Large Power Transformer business before returning to the area to rejoin Mitchell Heating & Cooling. Mitchell Heating & Cooling has been serving commercial & residential customers for many years. All of the equipment we use and recommend is certified to be of exceptional quality. Additionally, we constantly strive to reduce our costs in order to offer reasonable prices to our customers. In an emergency, Mitchell Heating & Cooling is available to ensure that you stay comfortable. And since a major portion of our business comes from referrals, our continued success is a reflection of our commitment to our customers. Should you require service on your current home or business heating and air conditioning system our skilled technicians have the know-how to diagnose, adjust or repair your system so that you are comfortable all year long. For safety and warranty reasons you should never attempt to service your unit yourself. Our first responsibility is to ensure that every customer receives high quality & reliable service. Some of our services include: ◦Equipment Replacement: We provide the best value on the highest quality comfort systems for your home or business. We will assist you in selecting the perfect system. After all, practically nothing is more important than your comfort and the quality of air that you breathe. ◦Preventative Maintenance: We offer residential and commercial preventative maintenance agreements for homes and businesses of any size to help obtain optimal efficiency and performance from your system for years to come. ◦Complete System Installation: We specialize in making you comfortable. We will design the comfort system that will meet your specific needs. Our dedicated and knowledgeable Comfort Consultants will personally assess your home or business and design and install the system that is most suitable for you. ◦Duct Work: We will design the ideal duct configuration for your specific comfort system. ◦We offer service agreements for obtaining optimum efficiency and performance from your system for years to come. We are fully licensed and insured.

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

Residential and Commercial Service, Repair, New Construction, and Replacements. All Manufacturers. Furnaces (LP and Natural), Air Conditioners, Heat Pumps, Geothermal, Electric, Programmable Thermostats, Internet Capable Thermostats, Zone Systems, Humidifiers, UV Lights, Electronic Air Cleaners, Indoor Air Quality, Duct Mounted Smoke Detectors, etc. Trane, American Standard, Carrier, Payne, Bryant, Lennox, York, Goodman, Amana, Rheem, Ruud, etc.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.869 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
1%
3
3%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 51-69 of 69 reviews

STEVEN C.
05/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: DEFROSTED MY FRIDGE FOR $191. THEN IN MAY, 2016 DENIED THAT THEY DO OR EVER DID FRIDGE. HAD TO PAY ADDITIONAL $80 FOR SAME SERVICE

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$191

Stuart B.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
/
Description of Work: HVAC repair |Excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Ron P.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They provided heating and air conditioning services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda H.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary W.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The technician checked out the failed heating unit, did some research, and found that there was a service bulletin issued for the problem. He was able to get the heat back on quickly, and will order a part to replace the defective one. The technician was very helpful, and trustworthy. In addition, each of the several times I called the company in advance of the actual service, I was treated with great courtesy and friendliness. I was never pressured to buy anything, and I was made to feel that my questions were valid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

Rick C.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: installed water heater

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Nelson W.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Steve M.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Two heat pumps, neither cooling. Richard the tech diagnosed, tested and repaired such that problem solved. They were very communicative, slipped covers over his shoes when walking on carpet in home, and just great people to work with. They've got it going.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

greg F.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked out my unit. Very informative. Did not try to sell me anything that I did not need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Roseann J.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,651

michele W.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great technician who got our HVAC system up and running. He was very kind and explained everything; had my husband outside with him while he explained the problem and how to fix it. Our system is about 20 years old, so we've asked for a bid for a new system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from MITCHELL HEATING & COOLING, INC.
We Appreciate the Great Feedback! [removed member name] was your Service Technician and always does a super job of explaining the problems and our repairs. I will let [removed member name] know that you appreciated his professionalism and hard work. [removed member name] is a great company ambassador. We love hearing that our team members are great representatives of our business. I will make sure Jay touches base with you today concerning your estimate. Please let us know if you have any additional questions or concerns about your HVAC System. Allen Mitchell

natalia B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new HVAC and repaired/replaced duct work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,300

William K.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Issue was promptly diagnosed. The rep then realized he did not have a part with him. He drove back to the shop, found the part and returned to complete the repair. This all happened after 8pm on a Saturday night. Great Service......................

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from MITCHELL HEATING & COOLING, INC.
Thanks for the positive comments [member name removed]! Please let us know if you have any additional questions or concerns about your HVAC Systems. Allen

Gretchen H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Paige W.
06/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Diagnosed why my AC was not blowing cold air. Replaced a blown capacitor in the outside condenser unit. Walked me through everything they did, and had my AC blowing cold air again within about 45 min. Excellent service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carole K.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned coil, checked all components, hosed off screen radiator--AC Tune-up. Assured us that our 13 year old unit is still in good working condition. |We have them service our unit in the spring (prior to use of air conditioner;) and in the fall (prior to use of furnace.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Linda H.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Installed new packaged heat pump at a competitive price on time with no problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Drew M.
03/2013
5.0
electrician, heating & air conditioning/hvac
  + 0 more
It went extremely well
Description of Work: We had two heat pump systems (one upstairs and one downstairs) replaced by Mitchell. They were extremely professional and easy to work with. They were very responsive to all of our questions during the entire process. We were very pleased and would highly recommend them to anyone needing HVAC work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from MITCHELL HEATING & COOLING, INC.
Outstanding! Thanks for the positive feedback Member! We never get tired of hearing from satisfied customers. Please let us know if you ever have any additional questions or concerns about your new Trane Heat Pump Systems. We sincerely appreciate your business! - Allen Mitchell

JOHN L.
11/2012
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Great !
Description of Work: Mitchell replaced our upstairs heat pump in 2011. I also had them replace the downstairs unit April 2012. I got quotes from several contractors for these replacements. Mitchell's cost was right in line with the others. But in quoting the work, Mitchell did a detailed analysis of our house and identified a number of deficiencies with the ductwork. His quote included correcting these deficiencies (new supply & returns, etc), where none of the other quotes did. We are extremely happy with the work they did. For example our bonus room was alway too warm in the summer and cold in the winter. Now the room maintains a perfect temperature, along with the rest of the house. I highly recommend them for any HVAC work you need done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from MITCHELL HEATING & COOLING, INC.
Thanks for the positive feedback Member! We love to hear back from our customers with comments like these. Our primary goal is customer comfort and satisfaction. Please let us know if you have any additional questions or concerns about your new Trane HVAC Systems. - Allen
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Contact information

4805 ROGERS RD, Rolesville, NC 27571

www.MitchellHVAC.com

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
7:30 AM - 6:30 PM
Tuesday:
7:30 AM - 6:30 PM
Wednesday:
7:30 AM - 6:30 PM
Thursday:
7:30 AM - 6:30 PM
Friday:
7:30 AM - 6:30 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Heating Oil,
Propane Sales Services,
Energy Efficiency Auditing,
Natural Gas Lines,
Gas Logs,
Chimney Caps,
Water Heaters

FAQ

MITCHELL HEATING & COOLING, INC. is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 4:00 PM

Monday: 7:30 AM - 6:30 PM

Tuesday: 7:30 AM - 6:30 PM

Wednesday: 7:30 AM - 6:30 PM

Thursday: 7:30 AM - 6:30 PM

Friday: 7:30 AM - 6:30 PM

Saturday: 8:00 AM - 4:00 PM

MITCHELL HEATING & COOLING, INC. accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, MITCHELL HEATING & COOLING, INC. offers free project estimates.
No, MITCHELL HEATING & COOLING, INC. does not offer eco-friendly accreditations.
No, MITCHELL HEATING & COOLING, INC. does not offer a senior discount.
Yes, MITCHELL HEATING & COOLING, INC. offers emergency services.
Yes, MITCHELL HEATING & COOLING, INC. offers warranties.
MITCHELL HEATING & COOLING, INC. offers the following services: Residential and Commercial Service, Repair, New Construction, and Replacements. All Manufacturers. Furnaces (LP and Natural), Air Conditioners, Heat Pumps, Geothermal, Electric, Programmable Thermostats, Internet Capable Thermostats, Zone Systems, Humidifiers, UV Lights, Electronic Air Cleaners, Indoor Air Quality, Duct Mounted Smoke Detectors, etc. Trane, American Standard, Carrier, Payne, Bryant, Lennox, York, Goodman, Amana, Rheem, Ruud, etc.

Contact information

4805 ROGERS RD, Rolesville, NC 27571

www.MitchellHVAC.com

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
7:30 AM - 6:30 PM
Tuesday:
7:30 AM - 6:30 PM
Wednesday:
7:30 AM - 6:30 PM
Thursday:
7:30 AM - 6:30 PM
Friday:
7:30 AM - 6:30 PM
Saturday:
8:00 AM - 4:00 PM