Not good - Wayne Coley is the worst business person you will ever encounter. He is rude and disrespectful. Tore down the wrong gutter and said the homeowner told his workers to do it, while the homeowner was at work. Follow up is terrible. The most unprofessional person I’ve ever met running their own business.
Description of Work: Roofing and Gutters
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$11,000
Celia H.
05/2021
1.0
gutter repair, roofing
+ 0 more
Carpentry work had been done and we needed a tpo roof covering and drain installed. We had already purchased the covering, fasteners, etc. I called company and Wayne came out within hours....priced higher than other quotes, however he was available and rain was expected...didn't want to chance deck boards getting wet and other roofing companies weren't available for a week out. However, I cancelled the next day, because wayne did not show up per scope of work he described. He had requested keys to 2 sections of building for materials access and drain location. When I requested the keys back, one of which I did not have a duplicate for. He said he was going to stick them in the door and has not returned them to date...several calls were made about the keys. He also put all of the fasteners and screws in his truck and did not returned them so we had to repurchase. A very emotionally immature person...I guess he doesn't realize by law, people have 3 days to change their minds. Also, after reading more about him on Google reviews, I am glad he did not get our business.
Description of Work: TPO roof cover, drain installation
Rating Category
Rating out of 5
Rick C.
12/2013
1.0
roofing
+ -1 more
I contacted Wayne's Roofing. We agreed to meet at the location. He was prompt. He didn't go up on roof. He looked at it from the ground and quoted $4.800.00. I told him no thanks to expensive. A neighbor gave me a phone number and I contacted a Jose Hernandez. We met at the house and he climbed up on the roof and measured the roof. He was there for about 20 Min. He quoted $2,800.00. I gave him the go ahead to do the job. He had two people with himself. They took off all old shingles and Tar paper. There was 5 or 6 areas that were rotted out. They replaced wood with 3/4" Plywood. It took them 2 days.The back half of the roof was already done.It was already repaired.
Description of Work: Roof was reshingled. Only half of the roof was done.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$2,800
Response from Wayne's Roofing & Gutter
Sir did you check to see if this individual had proper insurance? Did he pay the tax on the job?
Barry B.
08/2013
5.0
gutter repair, roofing
+ 0 more
No surprise. Quality work and started and finished as promised.
Description of Work: re-roofed house and added gutters
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Wayne's Roofing & Gutter
Thank you :)
Helen E.
03/2013
5.0
roofing
+ -1 more
They came out and gave us a very good price on redoing our roof. We had some areas of siding that was also messed up. They replaced all of that. They did it all in 3 days. As soon as we decided which option we wanted, the men came out the very next day. He is very good. He makes sure his men know what to do.
Description of Work: We had roof damage from a hurricane that came through.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Wayne's Roofing & Gutter
Thank you :)
james S.
08/2012
5.0
roofing
+ -1 more
Got several estimates. Wayne's was the best. Started and finished on schedule. Clean- up good with most nails picked up.
Description of Work: Removed old shingles and put on new ones. Repaired storm damage with new plywood.
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*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters
FAQ
Wayne's Roofing & Gutter is currently rated 3.7 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Wayne's Roofing & Gutter accepts the following forms of payment: Check
No, Wayne's Roofing & Gutter does not offer free project estimates.
No, Wayne's Roofing & Gutter does not offer eco-friendly accreditations.
No, Wayne's Roofing & Gutter does not offer a senior discount.