ORIGINAL LOG CABIN HOMES

Sent the initial deposit of 50 percent (31,000) for a supposedly fast shipping of 90 days. Took 90 days to even get a preliminary drawing. Which was crudely done. Then told would be almost a year before materials would be shipped. And after deposit was provided they also claimed I need to pay an additional 100 percent of the original package (62,000) to get engineering plans and shipping. Basically they make it so you have to cancel so they just keep your deposit. Luckily It's a layaway contract. Buyer has rights to refund under North Carolina General Statutes Chapter 25 § 25-2-718

1 Star is too high. After they receive your money, they disappear. No help AT ALL. If you want to throw your money away, this is the company for you.

The representatives work hard to suck you into a contract by offering lunch. I saw a beautiful package that I wanted and paid 10% down for it. After they received the $7,000, the calls, customer service stopped. I called and got voicemails, my file has been transferred to several people. I decided I wanted to change a log home package to a lesser one. I was told that would be an additional $2100. I asked if I paid for the lesser package outright and paid the expedited fee how long would it take for me to get the logs delivered. I was told 6 months. 6 months is the normal processing time. My advice to you is do your homework on this company and run. Don’t let my $7000 mistake and the mistakes of others who have had this same situation be your mistake. This place is a scam. You will get a lot of empty promises and not the first blue print. RUN!

After several months of searching, We decided to purchase a log cabin home kit from "The Original Log Cabin Homes" company. Several long phone calls & sales pitches ensued & We agreed to pay them 10% down ($5,100.00) to start the process. After that, We received a few fancy packets of info & thought everything was going good. Then the customer service just stopped. When I would email a question, I got a "THAT wasn't included in the price" or "Send us THIS amount of money to include it".This went on for a couple of months & We never received the blueprints We were promised or responses to our inquiries. I filed a complaint with the BBB & their response was to say the deposit was miniscule & non-refundable due to the large amount of work that they had put into the project. They also claimed that some "hungry" log cabin builder had underbid them & I was trying to cancel for that reason. I have not settled on another company yet, but have resumed my search for an honest company.