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Jack McManus Heating & Air Conditioning LLC

Heating and Air Conditioning, Wells and Pumps

About us

Heating & A/C and installation since 1980 - Authorized TRANE Dealer

Business highlights

45 years of trusted experience

Services we offer

Heating & A/C and installation


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.833 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
0%
2
6%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 33 reviews

Charles B.
09/2018
5.0
heating & air conditioning/hvac
  + -1 more
Old unit died during the hottest week so far. They responded the same day I called to perform an estimate. Returned in two business days to install the new unit! The two day delay was waiting for the particular unit I wanted to be delivered.
Description of Work: HVAC Unit Replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert G.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Technician came out at the earliest time possible, was very professional, polite and told us the unit needed Freon. He added the Freon. The speediness of the visit, the politeness and professionalism of the technician all first class. The price was also fir for the work.
Description of Work: A/C was not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry F.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Crew arrived and fix unit all within an hour.
Description of Work: AC did not work. Found that a new breaker was needed rather than a more expensive issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Jo Ann R.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Adam was our technician. He was extremely professional and thorough.
Description of Work: We had a massive freon leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$890

Jeremy E.
01/2017
2.0
heating & air conditioning/hvac
  + -1 more
Found out filters were clogged after the fact. Freon recharge not needed and overpriced. Will not accept credit card as advertised. Only check or money order. Phone calls respond from small contract call service and are not knowledgable of business.
Description of Work: Hvac recharge

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0


Adelia R.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very well. The crew was prompt, professional, and clean.
Description of Work: Replaced hvac

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen G.
06/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called several times to request someone come out simply to service the ac unit (tune up) and kept being told someone would come out the next week and they never did. Never received a phone call back and no one came out. I had to call another company to come out.

Rating CategoryRating out of 5
value
5.0
responsiveness
1.0


Frank B.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brittany H.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
I called them first thing that morning and they arrived shortly there after. They were very friendly and they explained everything that they found and had my unit up and running in no time! They will be my first call for now on instead of my second. I may come back and update my review once I get the invoice.
Description of Work: Fixed my HVAC unit that stopped working in FEBRUARY

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

jane Y.
01/2016
4.0
heating & air conditioning/hvac
  + -1 more
I don't see any areas of recent improvement. I had bad service about 3 years ago but they came right back out and fixed it.
Description of Work: Most recently, he repaired a rotating part of our heating pump. He told me to pour hot water onto the ice and the system would work fine, which it did.
Rating CategoryRating out of 5
Yes, I recommend this pro

james S.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
System has slow leak and this needs to be done every season. They always respond promptly and are on time to arrive.
Description of Work: Recharged AC system for upstairs level.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Irving C.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
After experiences on other properties with HVAC needs, we hired Jack McManus based on a friend's referral to troubleshoot and fix the air conditioning which was not cooling. It is hard to find a reliable and good HVAC contractor. Jack and his crew is one we'll stick with.
Description of Work: AC repair - frozen lines, low freon problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Justin F.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Gas Heating unit would not work. Called Mr. MCManus and he was very prompt in getting out to the house on the same day. Definitely recommend them to anyone!
Description of Work: Fixed Gas Heating Unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

jose C.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
Worked with Jack, a very honorable person and highly considerate. Work ethics were exemplary and kindness was shown during the whole process of inspection. Detailed and thorough in his explanation of faulty system. i would highly recommend to work with Jack and his team.
Description of Work: Service inspection of faulty HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Bhupesh R.
10/2013
4.0
heating & air conditioning/hvac
  + -1 more
Called office and tech called back with approx arrival time. Came on time and assessed the problem. Came next day with part and fixed the unit.
Description of Work: A/C motor was replaced to fix A/C not working upstairs.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$264

Bhupesh R.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
I called the provider after I found them on this site. I talked to lady at the office and she promised a technician would call. I receieved a call from tech within the hour. Promised to come to the house to see the problem. Came within the hour and identified the problem.. He was unable to repair the motor, as it needed to be repalced. He promised to come the next day to fix the problem. He came the next day, worked on the problem and left. We did not know what he did, or how much it would cost. My wife was home and was expecting an invoice or an explanation of the work completed. We have not recieved a bill or any kind of communications for the repair. I am still waiting to get an invoice in the mail. The AC is working without a problem though. Thank you silent provider :)
Description of Work: I have not received a bill so I am unsure what the cost will be for the repair. The heat pump motor was replaced.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

John C.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Went fine. Have been using this guy for 15 years. Always does good work and is very honest and responsive.
Description of Work: Repaired upstairs air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Kate G.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great. Adam from Jack McManus called me right back on 12/30/2013. I could not believe they were able to come the next day - being New Years Eve. Evidently the entire duct system under the house had come down. They fixed everything in a matter for a few hours. They were quiet professional and neat. Everytime they found a problem they knocked on the door and told what it was and how they fixed it. Would not hesitate to call them again. In fact I am planning on having them service my ac unit when it gets a little warmer.
Description of Work: Fixed entire duct system under the house that had fallen down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

D L.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
Had problem with outside heating/AC unit making a loud noise. I received a call prior to someone coming out.Someone came out right away. Very prompt. Very professional. The noise has stopped. I'm certain my neighbors are happy as well. I was given suggestions for if the problem returned. I will definitely call upon then again.
Description of Work: A piece of the top of the AC/heating outside unit was taken out. Adjusted/fixed to work a little longer to save me some money on replacing something.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Gary B.
11/2012
2.0
heating & air conditioning/hvac
  + -1 more
No one answered when I originally called, and the call-back took another day. The estimate appointment was scheduled over a week out from that phone call, then he cancelled due to rain. He told me he would call to re-schedule, but I never heard from him again. I went with Comfort Master, who came out the next day, installed two days after that, and followed up within a week to check my satisfaction. That's as sharp a contrast as I've ever experienced.
Description of Work: No services performed. The estimate appointment was cancelled due to rain, and I never received a promised follow-up call.

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Pauline T.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
This company was recommended by a neighbor who was very pleased with their work. A tech came out and gave us information on the units they sell and explained them all. We set a date for install and they were prompt in arrival and had the job completed in two days. We were very pleased with the professionalism of the workers and the units we had put in. The day after the unit was completed, I had a problem with the thermostat and the tech was out immediately to take care of the problem.We've had the units a year now, and can't rave enough about having a Trane. The house keeps even heat and cooling throughout, which is great since we have an open loft on the second floor, which had been stifling in the summer and cold in the winter. I highly recommend Jack McManis heating. Excellant service.
Description of Work: We bought a new Trane heating and air conditioning units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Jamie A.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
He is reputable and honest. I have been a customer of his for about ten years. He is an authorized Trane distributor. I would definitely use his services again.
Description of Work: He replaced an air conditioning unit for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

chauncey r L.
09/2011
5.0
heating & air conditioning/hvac, wells
  + 0 more
The service was outstanding. The service person was very knowledgeable and professional. As he was leaving, I asked for an invoice/price and he stated I would get it in the mail. It has been more than 30 days and no invoice.
Description of Work: I found the company's number online late at night and called but thinking I would get a voice machine. But a person answered, I explained my problem with the heat pump, he took my name, address, and phone number. He stated that someone would be out the next day. The heat pump was repaired within an hour after the technician arrive. He gave me tips regarding the type of filters to be used with my unit.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jxxxxxxxxx M.
06/2011
5.0
heating & air conditioning/hvac, wells
  + 0 more
The serviceman came to my home and let me know that he had come to repair my heat pump. He then went to work and finish in about 45 minutes. When he finished, he came back to the door and explained the problem, the work he had done, and that it was fixed and I should have no more problems.
Description of Work: I was having problems with my 17 year old heat pump. McManus Heating came out, diagnosed the problem, and replaced a switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109
    • 1(current)
    • 2

Contact information

262 Kamlar Rd Call for Service No Attendant at Location, Rocky Mount, NC 27804


Licensing

Bonded

Insured

Licensed*

Trade License Number
L.17191
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
Trade License Expiration
12/31/2021
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Wells and Pumps

FAQ

Jack McManus Heating & Air Conditioning LLC is currently rated 4.8 overall out of 5.
Jack McManus Heating & Air Conditioning LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Jack McManus Heating & Air Conditioning LLC does not offer free project estimates.
No, Jack McManus Heating & Air Conditioning LLC does not offer eco-friendly accreditations.
No, Jack McManus Heating & Air Conditioning LLC does not offer a senior discount.
No, Jack McManus Heating & Air Conditioning LLC does not offer emergency services.
No, Jack McManus Heating & Air Conditioning LLC does not offer warranties.
Jack McManus Heating & Air Conditioning LLC offers the following services: Heating & A/C and installation

Contact information

262 Kamlar Rd Call for Service No Attendant at Location, Rocky Mount, NC 27804