Water Doctor

well

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Water Doctor is a family owned and operated company you can trust for all of your water well issues. Our expert technicians provide exemplary customer service all while honestly providing your options with upfront, affordable pricing. We are a full service well drilling, well pump, water pump and water treatment company. We offer free pump inspections on site, and also offer free water quality tests for the inside of your home. FREE ESTIMATES! Call and speak with technician and set up an appointment now.

Business highlights

16 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8314 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
10%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
responsiveness
4.9
Showing 251-275 of 314 reviews

Danielle Z.
08/2014
5.0
It was a little expensive but I expected as much since they came out on a Sunday.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Laura P.
08/2014
5.0
Our water went out over the weekend. They came out to fix it on a Sunday. We were so grateful. They were very knowledgeable and fixed it quickly. The price was reasonable. Our water is back up and running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Melanie C.
07/2014
4.5
Our water was not working and we were in a hurry to get it fixed since we were heading out that day on our vacation. They came out before we left to fix it. We ended up needing a new pump for our well. The water did stop working again before we left, but they came right back out to fix it.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,305

Darin T.
07/2014
5.0
Well pump went out and called the Water Doctor. Jeff came out immediately on a Saturday and could immediately diagnose multiple problem that were a result of a lightning strike on the water pump. Had burned out the pump and eventually broke off the well pipe. Was a huge job, but they had everything in place on Monday and got it fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,600

bill p.
06/2014
5.0
This company was true to their word, on every detail. They were very nice and done the work as only pros can do.This is the best company that I have ever had any dealings with. I was shocked but only in a good way. Every thing they said they would do they did. They even went above and beyond on what I asked of them. If all companies were like this one. Then there would be no need to have a list of companies to hire. I would be glad to tell and recommend this company to any one needing pump and well service done. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,381

Marguerite B.
04/2014
5.0
Frank was great. Very knowledgeable about well pump systems and targeted the problem right away. Great service - explains everything he's doing before he takes any action. Definitely would call again if any issues in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank N.
04/2014
5.0
Fixed my problem quickly. Very professional. Recommend highly and would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Becky S.
03/2014
5.0
Water Doctor came out the same day and fixed our problem. Frank was incredibly polite and kept us informed of his arrival time. He was able to fix our well pipe leak very promptly and for a very reasonable price. He was happy to answer our questions and offer advice. I would definitely recommend Water Doctor again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Theresa I.
02/2014
5.0
Very fast completion of the job, I called and within a few minutes my call was transferred and within 1 1/2 hours the job was finished. I didn't know anything about what was wrong and Frank took the time to answer all my questions, he was polite and professional, I was very pleased with the overall experience and would highly recommend Water Doctor to anyone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$600

Shelly E.
01/2014
5.0
Quick, efficient, and professional! I will recommend and use them as needed!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

John S.
11/2013
5.0
came quickly and fixed my problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Fawn H.
09/2013
5.0
Our well pump motor stopped working. Less than 20 minutes later I was on the phone with Frank getting a quote. Which I might add was in the end very accurate and has a 5 year warranty on all parts and labor. They arrived on schedule and went straight to work. They were very professional and knew exactly what they were doing. I would recommend Water Doctor to anyone They are honest about the price up front and are very easy to communicate with concerning your questions. I am positive that your experience will be as painless as mine. Thanks guys!!!! Really Great Work!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,375

Mark A.
09/2013
4.0
They were fast, polite, but alittle pricey. Then again, we are talking a new submersible well pump! All in all we are very pleased

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Jeff S.
09/2013
5.0
We were on vacation when our pet sitter called to say there was no water. They were extremely quick to respond to our call and came the same day and replaced the well pump. They put our mind at ease with us being so far away and them working on this project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,600

Janice B.
08/2013
5.0
I didn't have any water on a late Friday afternoon. He was at my residence in 30 minutes and I had water in 30 minutes. Great service!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Damon L.
08/2013
5.0
Very efficient and friendly to work with. Would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nick C.
07/2013
5.0
Very Professional and friendly. Final price matched the quote. Frank was great, he explained what was wrong and how he would fix it. He didn't try to sell me on extra parts or upgrades. He worked quickly and got my well pump working fast! I highly recommend them!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$610

Michael B.
07/2013
5.0
Nice folks. On time, called right away. They were finished quickly, and left no mess for me to clean up. I have recommended them to my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sally J.
04/2013
N/A
They were prompt,respectful and efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff L.
03/2013
N/A
Basically trouble free and very professional. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Ernest P.
03/2013
N/A
Prompt emergency water service. Nice guys and resonable prices

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Liz D.
02/2013
N/A
I woke up on the day the snow was coming in with no water. I had neer used homeadvisor, but I filled out the questionnaire, and they called within 20 minutes. They showed up a couple of hours later, and had the water up and running within 45 minutes. We needed a new water tank, and it was $550.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$556

sheila g.
02/2013
N/A
Awesome service! Very quick and helpful. Will recommend to friends and use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

5590 Sapp Road, Rockwell, NC 28138

http://water-doctor.net

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

well

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Water Doctor accepts the following forms of payment: CreditCard
Yes, Water Doctor offers free project estimates.
No, Water Doctor does not offer eco-friendly accreditations.
No, Water Doctor does not offer a senior discount.
Yes, Water Doctor offers emergency services.
Yes, Water Doctor offers warranties.

Contact information

5590 Sapp Road, Rockwell, NC 28138

http://water-doctor.net

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day