Water Doctor

well

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Water Doctor is a family owned and operated company you can trust for all of your water well issues. Our expert technicians provide exemplary customer service all while honestly providing your options with upfront, affordable pricing. We are a full service well drilling, well pump, water pump and water treatment company. We offer free pump inspections on site, and also offer free water quality tests for the inside of your home. FREE ESTIMATES! Call and speak with technician and set up an appointment now.

Business highlights

16 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8314 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
10%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
responsiveness
4.9
Showing 226-250 of 314 reviews

Keith M.
08/2015
5.0
Fantastic experience! Have already told my friends and family about you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John O.
07/2015
5.0
We were very impressed with there service. We

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Carla H.
07/2015
5.0
It's scary moving to a new town and then having to hire someone to work on a system you have no prior history on. They were professional, kind and very willing to inform me about key aspects of my well. I feel good about my decision to call them and am very pleased that I now have a "go to" team for work I may need done in the future. They called me quickly and kept me informed on their pending arrival. They worked quickly and had my water flowing again within a more than acceptable window of time. I would highly recommend them. Thank you Water Doctor!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John J.
06/2015
5.0
Very nice people, they showed up on time, checked my pump an found the problem, gave me my options, we agree on a price, 2 hours later my new pump was installed. Very nice working with Frank & Jeff. Would highly recommend these folks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,350

Bill L.
06/2015
5.0
Nothing

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

william l.
05/2015
5.0
very reasonable and knowledgeable about well pumps, very happy with service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,200

Jody C.
05/2015
5.0
The water doctor came after work hours so I wouldn't have to take off work. He replaced my pressure tank in almost no time and was very nice. I would definitely recommend the Water Doctor, and I will call him back when I need service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$550

Christine L.
04/2015
5.0
Call back very quick came out to replace pressure tank next day Very Happy with the Service and Price Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

William S.
04/2015
5.0
Service was phenomenal! Called at 4pm arrived at 6pm the same day and water by 6pm. I cannot say enough about the professionalism and attitude of Water Doctor! Awesome! Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Marilyn M.
03/2015
5.0
Water Doctor was fast to arrive and inspected everything. Very reasonable also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John M.
02/2015
5.0
This was a call back. I had them come out to inspect/repair my well...found a clogged filter on the wrong side of the pressure switch. We...came home from being out of town, no water. They quickly came out and we found the well VERY low. They came up with a plan to wait and had me check the depth. Thankfully the well came back, one of my toliets had a very slow leak...that almost killed my well! They came back hooked everything back up, check the pressure and valves! Can not express how great this company is!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John M.
02/2015
5.0
I thought my well went out, as I had little to no water flowing. Breakers were good, but no pressure. They came out, quick inspection found a problem with the plumbing, not the pump. (Sometime before I bought the house, a filter was installed before pressure valve) They fixed the problem quickly and recommended options for future filter locations/type. Would HIGHLY recommend them, and they will be my go-to people for future problems!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$140

William T.
02/2015
5.0
Great work. Got done fast. Cost was a little on the high side but they got the job done with no issues.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Tashiba D.
01/2015
3.0
Be careful...the price changes if they think you can afford to pay more. I received one price on the phone but when they drove up to my property the price went up. Seems to be knowledgeable however. I don't plan to use them again.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
3.0


Daniel R.
12/2014
4.5
They came out and put on a sediment filter at the well. It cost me $300. I thought that was a little high since they were in and out in about an hour. I've been quoted from other sources that a good sediment filter costs about $75. They probably have another $20-$25 in additional plumbing parts (2 valves and some short lengths of plastic pipe and two additional replacement 20 micron filters). So I think $200 per hour is a little steep for labor. The bill doesn't have a break down of parts and labor. It just says "$300 Total Parts and Labor". However, they came out when they said they would and were very nice and courteous. They explained the three options I could take for my sediment problem. There was no pressure to take the most expensive route. I chose the cheapest of the three which was the sediment filter installation. And it has worked great so far. The sediment is gone from my water and my washing machine isn't clogging up any more and there is no more granite sediment settled at the bottom of my tub after showers and baths. So they fixed my problem and my wife and I are happy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$300

Roger H.
12/2014
5.0
Very prompt and high quality work !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John S.
12/2014
5.0
Fast response, kept in contact, reasonably priced. professional and quick. Highest recommendation. Plan to keep them on my contact list!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ruben H.
11/2014
4.0
came out quickly

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
4.0

Yes, I recommend this pro

Contact information

5590 Sapp Road, Rockwell, NC 28138

http://water-doctor.net

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

well

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Water Doctor accepts the following forms of payment: CreditCard
Yes, Water Doctor offers free project estimates.
No, Water Doctor does not offer eco-friendly accreditations.
No, Water Doctor does not offer a senior discount.
Yes, Water Doctor offers emergency services.
Yes, Water Doctor offers warranties.

Contact information

5590 Sapp Road, Rockwell, NC 28138

http://water-doctor.net

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day