Water Doctor

well

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Water Doctor is a family owned and operated company you can trust for all of your water well issues. Our expert technicians provide exemplary customer service all while honestly providing your options with upfront, affordable pricing. We are a full service well drilling, well pump, water pump and water treatment company. We offer free pump inspections on site, and also offer free water quality tests for the inside of your home. FREE ESTIMATES! Call and speak with technician and set up an appointment now.

Business highlights

16 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8314 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
responsiveness
4.9
Showing 101-125 of 314 reviews

Jay D.
04/2019
5.0
They were honest with the assessment of my water filtration system. The staff were very professional and courteous. I highly recommend their company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric C.
03/2019
5.0
Integrity is key for me. Frank came out multiple times an kept at it until my problem was solved at the price he quoted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David S.
03/2019
5.0
Responded quickly. Very professional and experienced. Would recommend highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William O.
03/2019
5.0
Came out within one hour of having no water on a Sunday, and fixed the problem in a shorter time. He is now installing a water filtration system for us, and gave us a very reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

fred e.
03/2019
4.0
Had parts on truck didnt mess around.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.5

Yes, I recommend this pro
$570

Fawn H.
02/2019
5.0
I really love the Water Doctor. They are the best kind of contractor. Always on time, the right price and the nicest people you'll ever meet. I have used them for 2 different wells and for a compressor. They offer warranties and always have all the parts that are needed. The offer estimates which shows that they really know exactly what is needed and they are really good at the job. I always call the Water Doctor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,300

Aaron/Siera R.
02/2019
5.0
Water Doctor has been great to work with. Very professional, quick to get to my home and quick to fix the issues! Every person I spoke to on the phone, or in person. All 3 people I spoke to/dealt with were also very personable, quick, explained what needed to be done multiple times so I understood and **THEY FOUND AND FIXED THE PROBLEM!** We called 4 different plumbers/well specialists beforehand with no positive results or even an answer to why our water had shut off/stopped working. The owner Frank proved to be extremely knowledgeable and was even able to identify the problem over the phone by thoroughly listening to my recount of the plumbing issues. The small family owned company has been very quick to either answer the phone or call back regarding my questions or concerns. They ve also made a point to let us know that if we felt anything wasn t running 100% perfectly to call them for free* check ups, advise, over the phone help and help and same-day service to confirm/fix any of the replaced products needed. All of the services they provided us are under warranty and they brought EVERYTHING needed in their truck! Everything was checked, diagnosed and completed within less then 1 1/2 hours.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Nicholas B.
02/2019
5.0
He came out to my home within hours I called. Did a great job explaining the problem and quickly fixed it. I would definitely call again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph B.
01/2019
5.0
They talked me through the problem I was having. I will definitely use them in the future if another problem arises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leamon B.
01/2019
5.0
wonderful!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,100

Stan D.
12/2018
4.5
Frank was very good at explaining the problem and providing different solutions and options. Quick response and great customer service

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Cecelia W.
11/2018
5.0
I appreciated it!! Came out right away! Didnt take them no time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


David L.
11/2018
5.0
Fast response, they were out and replaced the pump all in the same day. I could not ask for better service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan W.
10/2018
4.0
They were very friendly and personable. Arrived on time, had the part I needed and installed it promply.Good price and Great job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amber P.
09/2018
5.0
Frank from Water Doctor came out to my home when he said he would and diagnosed my problem before he came to the door. He had some difficulty locating the part for my well pump repair, but he stayed on it until he found it. Once he had the part, he returned promptly to replace it. All in all, it was a good experience and I would hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Darlene C.
09/2018
3.5
Completed the work quickly

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$550

Phyllis S.
09/2018
5.0
They were very professional. They worked hard to try to solve the problem with the well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mi L.
09/2018
5.0
He came out on a Sunday night and got my pump replaced and water back to my house quickly. Excellent service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donald C.
09/2018
5.0
Awesome. I contacted them around 7:00 P.M. one night and the well pump was replaced by noon the next day. They even replaced my water filter and inspected the pressure tank. I have never experienced such prompt and courteous service as I did with the Water Doctor. Such a rarity in today's culture. Many thanks to them--I will not hesitate to recommend them to any one who has well/plumbing problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,750

Warren G.
09/2018
5.0
Incredible experience. Friday night I got a call from my tenant. He had just got off work, went home to get cleaned up only to discover the well quit pumping water. I jumped online and sent a repair request, not expecting to get a response until after the Labor Day weekend. Within 30 minutes the Well Doctor sent me an appointment request for early the next morning. They showed up on time, had a new well pump and tank installed in less than 2 hours because they had all the parts on their repair truck. I couldn’t be happier with the experience. Frank, the owner, is first class.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Les H.
08/2018
5.0
Next-day service. High work quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David O.
08/2018
5.0
Water Doctor arrived on time, were exceptionally polite and professional. They spent 15-20 minutes assessing our problem, determined that our old 2" well required specialized service. They provided two references to qualified specialists, and they charged us nothing for their service. Quite unusual and much appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Randy H.
08/2018
5.0
Quick call back and response time. Very nice with professional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

5590 Sapp Road, Rockwell, NC 28138

http://waterdoctorinc.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

well

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Water Doctor accepts the following forms of payment: CreditCard
Yes, Water Doctor offers free project estimates.
No, Water Doctor does not offer eco-friendly accreditations.
No, Water Doctor does not offer a senior discount.
Yes, Water Doctor offers emergency services.
Yes, Water Doctor offers warranties.

Contact information

5590 Sapp Road, Rockwell, NC 28138

http://waterdoctorinc.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day