You've Got MAIDS of Raleigh strives to provide the highest quality maid service accompanied with outstanding customer service.
We offer a 100% Satisfaction Guarantee on each & every cleaning visit. You've Got MAIDS of Raleigh is locally owned and operated.
We truly care about our customers and believe we provide an exceptional service and a fair rate.
Description of Work: Sigh...made arrangements one month in advance to have my home serviced. Took the day off from work for the requested time. On the day of the scheduled service, no one showed at the appointed time. Called the office and spoke with the owner. Lo and behold, my appointment was not on their master schedule. Ms. Denton, the NEW owner, placed the blame on the former owner and lack of information exchange. However, I seemed to be the ONLY person to whom this happened. Her offer for a resolution: reschedule for next week. I am extremely disappointed by not only the outcome, but also by the NOT ME attitude of the current owner (who does not realize that she spoke with me in the booking process). Not impressed.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Rosa G.
11/2011
5.0
house cleaning
+ -1 more
They are nice people. They are very clean and prompt. They do everything in a good manner and I like them so I keep them. Price wise I am not familiar with what other people pay. They come when they say so they are punctual. I had a knee replacement so that is why I had got some help. I will continue to use them until I get to the point where I can do it for myself.
Description of Work: I use You've Got Maids. The first time they cleaned it was deep cleaning and it was over $300. It is usually $140 every other week. They do the floors, the counter tops, the kitchen and stoves, they clean the bathrooms and they do dusting as well. I have used them for a month and a half.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Susan B.
08/2011
5.0
house cleaning
+ -1 more
Arrived on time, worked diligently until jobh was done. Perfect!! Have hired for additiona housecleaning! Really appreciate these folks. House is sparkling!
Description of Work: Spring Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from You've Got Maids
Thank you member! I'm happy we were able to have the opportunity to work for you and live up to your expectations! We look forward to servicing your home again and really appreciate this positive report!
Lori G.
04/2011
5.0
house cleaning
+ -1 more
They arrived early, but I was notified by the Anthony (the owner) they were coming. The girls were professional and friendly. They worked hard to complete the job in time. (I paid hourly for my cleaning.) My baby was sleeping upstairs and they inquired a few times if something they were going to do would bother him. The house looks great and I had no idea my kitchen could be so clean! The girls all spoke English so there were no language barriers. Anthony is very professional. He returned all of my emails and calls immediately. I had to cancel my first appointment on short notice. He went out of his way to make another appointment work for me, even though I was the one who canceled. I felt like I was important to him and more than just a client. I have used two other cleaning companies in the past. The price was comparable to both. The one company I had no way of communicating with the cleaners, and the second company was just a bit 'slow' in their cleaning process. You've Got Maids fixed both of those problems for me. It is also a bonus to be able to contact the owner and get a response immediately. I will use them again, and I will recommend them to friends.
Description of Work: Cleaned my house from top to bottom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Fred B.
03/2011
5.0
house cleaning
+ -1 more
It went better than I was used to using non- licensed companies. I had peace of mind also knowing they were insured, criminal backround checked etc. I have a toddler in the house and it was worth the peace of mind.I also liked the idea they spoke English so there was no communication barrier!
Description of Work: They cleaned my entire home, including air intake vents, ( no service has ever done that)!. My wood floors , tile all my appliances and fixtures all sparkle. They cleaned all the interior windows on their first visit, they reached high and low to get dust on all surfaces, and even folded my dogs blanket !!! The best part is I didnt even know they were there. Very quiet and got the job done so well that I have reccomended them to my neighbors.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning
FAQ
You've Got Maids is currently rated 4.8 overall out of 5.
Sunday: 8:00 AM - 9:00 PM
Monday: 8:00 AM - 11:00 PM
Tuesday: 8:00 AM - 11:00 PM
Wednesday: 8:00 AM - 11:00 PM
Thursday: 8:00 AM - 11:00 PM
Friday: 8:00 AM - 11:00 PM
Saturday: 8:00 AM - 11:00 PM
You've Got Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa