West Shore Home Raleigh

I am very pleased with the work done by Darius S and Greg P. They kept us posted of their progress as well as what they saw in our bathroom. Very professional. Quality of work is excellent. Money paid is well worth it. I wholeheartedly endorse West Shore and encourage everyone who is thinking of bathroom modelling to give them a try.

Landon snd Martin are so friendly. They asked me what I want to put hang holder I told him. He did a good job I appreciate with them. They are kept cleaning They were explained about cleaning for the shower. They were good communication with me to use text or wrote a nite.

It was great work overall my parents lovedthe addition

Trevor T and Mason J. arrived. On time and went right to work. They explained things as necessary. They asked if I had any questions as the day progressed. Before they left they went over everything in case I had any concerns. They cleaned up all the areas they were in. They did a great job, and I would hire them again! I already gave my neighbor their number. They came over to see the project.Trevor and Mason know what the are doing and did a great job!!

Update 3/27/2023: I was just asked to give feedback after my most recent service experience and I just wanted to make SURE that my response was received so I am copying it here as well Just because you all send a bubbly Team Member out here to finish a redo, that I had to make the phone call to you all to set up, does not even BEGIN to make up for the inconvenience that West Shore Homes has caused my family and me. With the amount of money we are spending on this project, I expected a lot less of a hassle. In the 2 handfuls of times I have had to call on West Shore Homes regarding issues with my Tub/Shower sure, you send a Team Member(s) out here to do work required under warranty, which was fine the first time or 2 but when it becomes habitual (8 Service Orders in 2 years), it might be time to reevaluate your Customer Care? There has been no above, no beyond, just the bare minimum so why would I stick my neck out for West Shore Homes with a recommendation? Update 1/3/2023: A West Shore Homes Plumber came out to my Home a few days after my initial review, and fixed the hot water issue, at least temporarily, but I NEVER received a follow-up call and NOTHING has been done about the discolored, dingy acrylic! STILL disappointed with this extremely expensive purchase, the poor quality, and the lack of Customer Service! We had West Shore Homes remodel our out-of-date tub/shower in our main bathroom almost 2 yrs ago and while it IS better than what we had I am not blown away by it. Within just the first year, I had to get someone out here 4-5 times to address issues we were having is not a good feeling when you are spending $8,000.00+ on a product or service, even if it is under warranty. Here it is, not even 2 years in, this virgin acrylic, which is supposed to be SO easy to keep clean, has stains that I can not remove, and is dingy, gritty, and grimy. And now, AGAIN, I am having issues with my water temperature! I have about 7 minutes, if that, to take a warm-hot shower! I will try to inch the knob up to extend my shower but somehow, the water gets COLDER! And my poor Husband, who is usually kind enough to take a shower after me, has not had a hot shower in MONTHS! We replaced a heating element in our water heater and paid someone over $100 to come out and check it, just to make sure there were no other issues, there were none. Everywhere else in my house puts out scalding hot water except the wet area that we pay so much money for, for me and my family and to have at least one, fully functioning bathroom for the four of us to use. To say that I am disappointed is an understatement.

Josh and Tyrone did great work! We are very pleased!

Darius and Greg did a terrific job. They were on time, surveyed the job, and got to work quickly. They were polite and professional in every way. The shower installation was completed in very good time with excellent results. Finally, Darius and Greg were fastidious in their cleanup both outside the house in the work area they had set up, and inside the bathroom. We are quite pleased with the results.

Roger B and Mason J did an excellent job. Very efficient and professional.

Sales and estimates were excellent; install was outstanding

Very well done! Men were very professional

We met with four other window companies before deciding to go with Westshore. Their product is comparable if not better than the other high end window companies, their timing from quote to installation was a fraction of their competitors and bonus - the price was better too!

We met with four other window companies before deciding to go with Westshore. Their product is comparable if not better than the other high end window companies, their timing from quote to installation was a fraction of their competitors and bonus - the price was better too!

We are very happy with our recent walk-in shower installation! Roger B. and Chinedu U. were friendly, attentive to our needs, and did excellent work! We were very satisfied throughout the process.

Awesome job, finished within an 8 hour window, results were great! Darius S. and Chinedu U. were great guys and did a wonderful job.

Darius and Chinedu did a good job of removing old bathtub and installing shower. They ensured grab bars and corner shelves were in correct location before installing. They were very conscientious of putting down floor protectants and not tracking in dirt. They did however get caulking on the driveway and left small pieces of trash in the yard.

Ryan and Guillermo were very professional and they did an outstanding job! My wife and I are ecstatic!! If you're looking to remodel your bathroom we definitely would recommend West Shore Homes. They did exactly what they said they would do from the beginning to the end.

Allen Shoemaker was very professional on time quick and knowledgeable

Kris.G.& Mason .J .did a great job on our bathroom.They took bathtub out & replaced is with a beautiful shower. They were very professional & done an awesome job.They were here on time .They cleaned up very well after they finished the job.I highly recommend West Shore Home.

Changing my bathtub into a low step shower, was completed quickly and so far, I can say thoroughly. Landon Lawing, the contractor arrived early, reviewed my order and got right to work. Rich joined him at one point, completed his role and left. Both gentlemen were very nice, which is very important to me. Landon was very thorough in cleaning the areas necessary to put my home back to how he found it. I'm sure, based on the care given me for this installation that I'll have a positive rating for the value of my money.

Very professional; started on time and finished before 5:30 pm.

We converted from tub to walk-in shower. The outstanding, knowledgeable team members were MARTIN and VINCE. They prepared TEMPLATES for the project, really impressed, very professional!

We converted from tub to walk-in shower. The outstanding, knowledgeable team members were MARTIN and VINCE. They prepared TEMPLATES for the project, really impressed, very professional!

All associates were very professional and worked together as team to get the job done. Jared R., Luke C., Keith C., CharlieM., Austin W., Gabi K., and Al D. Thank you all for a job well done.

Simon T and Martin M did an amazing job replacing my bath/shower combo with a walk-in shower. End result is a beautiful bathroom. The guys were efficient, hardworking and just overall nice to have in the house for a day. I canâ t wait to take a shower tomorrow!!

Amazing! We could not be happier with our new windows. Keith C., Jarad, Britt, Alex and Chris did an awesome job installing the windows. The team was on time, professional, and worked together like a well oiled machine. We would definitely recommend them to everyone!