Walter's Well Pump & Tank Service

Wells and Pumps, Plumbing

About us

We are a family business, have 2 employees, we do not use subcontractors, we are lic& insur, we only work on wells and install presure tanks , pipe , wire,pressure switches , trenching , and we have an E /Z Bore swinger crane for larger pump work and backhoe services.Well Video Camera

Business highlights

Emergency Services Offered

Services we offer

Water well pump & pressure tank troubleshooting, repair, replacement, installation & maintenance.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$25.00

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.973 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
1%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-73 of 73 reviews

Dan H.
07/2017
5.0
wells
  + -1 more
The service went very well
Description of Work: Well tank replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$780

scott M.
10/2016
5.0
wells
  + -1 more
Great experience
Description of Work: Water filter and softening system for well with high iron levels

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Brenda A.
09/2016
5.0
wells
  + -1 more
Great - on time and very helpful
Description of Work: Well replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda & Paul B.
04/2016
5.0
wells
  + -1 more
unknown
Description of Work: Fixed pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

janis A.
03/2016
5.0
wells
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul S.
02/2016
5.0
wells
  + -1 more
unknown
Description of Work: Called Sunday afternoon and well pump replaced before noon Monday! Nice to have water again!
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert H.
10/2015
5.0
wells
  + -1 more
unknown
Rating CategoryRating out of 5

Darrell H.
10/2015
5.0
wells
  + -1 more
unknown
Description of Work: Responded immediately and ascertained I needed my well redrilled deeper. Recommended someone who was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

John D.
07/2015
5.0
wells
  + -1 more
unknown
Description of Work: Our well pump stopped working, and they diagnosed and repaired the pump. They were very professional and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom A.
06/2015
5.0
wells
  + -1 more
.
Description of Work: Our church bought a property which had a 6" diameter well on it with an open top and no evidence of anything else. We wanted to use the well solely for irrigation of grass and plants. We called Walter Upchurch to come check it for us last year-~ September 2014. He found that a submersible pump had be cut and allowed to fall with all piping and cords to the well bottom. He pulled it out, made sure the well was free from further obstructions, checked the total depth and static water level, took a water sample and put a sanitary well seal and well tag with specific information about the well on---it at no charge. (We mentioned we were not yet ready to activate the well. He had faith we would call him back). In early May 2015, I called Walter and told him we were ready to set up the well, as we had new sod put down and the lot had been seeded and needed watering. He was on site before 8 AM the morning after my phone call. He installed a new submersible pump, 30 gal. pressure tank, well seal, all piping and dual frost-free hose bibs and necessary wiring for electrical hookup. He had the well set up and ready to pump by 10:30. Unfortunately, we needed an electrician to run a 220V line to the well pump. The electrician was called. He came the following morning and was finished before 10 AM. We were pumping water before 11AM--less than 48 hours from when I called Walter. Were it not for the need for the electrician's wiring, we would have had water in less than 24 hours. |Walter provided our church outstanding service both times we called him. Based on our experiences, we highly recommend him for one's well, pump or tank needs. He is professional, knowledgeable, punctual, reasonable and a really nice person too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Iaslin D.
06/2015
2.0
wells
  + -1 more
unknown
Description of Work: I emailed them with a question about drilling a new well and they never responded.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Walter's Well Pump & Tank Service
our co. does not drill wells an i don t stay on the computer to read all the emails that do not pertain to what we do i would have ben happy to help an answer Q if she would call

Eric R.
05/2015
5.0
wells
  + -1 more
unknown
Description of Work: Excellent. Installed new water line from well to house. Installed filter screen in well. This is the second time I have used Walter's Well Pump & Service. Will definately recommend and use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Christina K.
04/2015
5.0
wells
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Becky R.
02/2015
5.0
wells
  + -1 more
unknown
Description of Work: Replaced a dying jet pump (23 years old) with a submersible pump - and changed out a 23 very small pressure tank with a new insulated larger one. Insulated all piping in the well house professionally and it has increase our water pressure significantly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Amy H.
02/2015
5.0
wells
  + -1 more
unknown
Description of Work: Came out within a day of calling him. Inspected well and found problem quickly -- before I could even get there--. He was not able to fix problem as it was not with well but directed me who to call to get it fixed. Great customer service. Great help!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kirby P.
12/2014
5.0
wells
  + -1 more
unknown
Description of Work: Replace pressure tank and switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$569

John W.
12/2014
5.0
wells
  + -1 more
unknown
Description of Work: Replaced well tank. |They did a great job,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Brian M.
08/2014
5.0
wells
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Veronica H.
08/2014
4.0
wells
  + -1 more
unknown
Description of Work: Replaced a cracked submersible well pump. Put in new wire and protected it with pvc pipe. He had great synergy with his co-worker. They worked in perfect unison and did the job quickly. We gathered 3 bids for this job and his was actually the highest, but he could come out sooner than the others and seemed to know his trade the most.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Paul G.
06/2014
5.0
wells
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Edwin S.
06/2014
5.0
wells
  + -1 more
unknown
Description of Work: My well pump gave out at night. I called Walter first thing in the morning and he and his assistant came by and looked over my system. He explained everything he was doing, broke down pricing for me, answered any and all questions and was very courteous and professional. They had my new pressure tank and well pump installed by early afternoon. I would recommend them to anyone in the Raleigh/Durham area if you have well issues of any kind!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

marla G.
06/2014
5.0
wells
  + -1 more
unknown
Description of Work: We contacted Walter's Well Pump and Tank Service when we woke up with brown water coming from all faucets in our home. In a panic, we called this company thinking that we had major damage to our well. The owner walked us through several steps to do a self-check on our well. After spending quite some time with us on the phone, he was able to determine the problem was not our well. No expensive unnecessary visit, just a friendly, helpful phone call. I feel like there are a lot of companies out there who would charge you for a visit when that isn't necessary. Not this one! If we ever do need a professional to check our well, they will be the first we call.
Rating CategoryRating out of 5
Yes, I recommend this pro

Dina D.
04/2014
5.0
wells
  + -1 more
Great job. I highly recommend.
Description of Work: He replaced my well pump and all wiring, including a 3-yr warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500
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    • 3(current)

Contact information

5217 Penny Rd, Raleigh, NC 27606

walterswellpumpandtankservice.com

Service hours

Sunday:
Closed
Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
6:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
4052-D
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Wells and Pumps,
Plumbing

FAQ

Walter's Well Pump & Tank Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 6:00 AM - 6:00 PM

Tuesday: 6:00 AM - 6:00 PM

Wednesday: 6:00 AM - 6:00 PM

Thursday: 6:00 AM - 6:00 PM

Friday: 6:00 AM - 6:00 PM

Saturday: 6:00 AM - 6:00 PM

Walter's Well Pump & Tank Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Walter's Well Pump & Tank Service offers free project estimates.
No, Walter's Well Pump & Tank Service does not offer eco-friendly accreditations.
No, Walter's Well Pump & Tank Service does not offer a senior discount.
Yes, Walter's Well Pump & Tank Service offers emergency services.
Yes, Walter's Well Pump & Tank Service offers warranties.
Walter's Well Pump & Tank Service offers the following services: Water well pump & pressure tank troubleshooting, repair, replacement, installation & maintenance.
Ask for details.

Contact information

5217 Penny Rd, Raleigh, NC 27606

walterswellpumpandtankservice.com

Service hours

Sunday:
Closed
Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
6:00 AM - 6:00 PM