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Universal Windows Direct Raleigh

Windows, Doors

About us

Windows

Services we offer

Windows

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.012 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-12 of 12 reviews

diane T.
04/2017
5.0
replacement windows
  + -1 more
Excellent! They work with the customer to understand your needs and budget.
Description of Work: Replaced large front window and two side.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Universal Windows Direct Raleigh
Thank you Mrs. [Member Name Removed] for giving us an opportunity to work with you.

Denise B.
02/2017
5.0
replacement windows
  + -1 more
Great job! Love my new view.
Description of Work: New windows installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick L.
02/2017
5.0
replacement windows
  + -1 more
Extremely professional. Helped me pick out the best choice for my needs based on my economical needs and biggest impact on future home value. I am so pleased with the product and I have recommended Universal Windows Direct to my friends and Family. They also offer great financing options which allowed me to get the job done quicker. I plan on having the team replace all my windows for 2017. Ask for Desmondo Swinton if you are looking for Quality, Professionalism, and timely installation. He was able to answer all my questions and provided solutions for my current and future needs.
Description of Work: I had a French Patio Door I stalled at my place of residence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Jonathan S.
02/2017
5.0
replacement windows
  + -1 more
Service was performed quickly and professionally.
Description of Work: Window Replacements

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristina F.
02/2017
5.0
replacement windows
  + -1 more
My company has been working with Universal Windows for over a year and everyone with whom we've had contact has been friendly and professional. They definitely DELIVER!!!
Description of Work: Window replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael P.
02/2017
5.0
replacement windows
  + -1 more
Universal Windows Direct exceeded our expectations. We are very pleased with their work and would recommend them for their services. Their work was professional, clean, and reasonably priced.
Description of Work: We were renovating our home and needed our windows replaced and upgraded since they were rotting and rusty. We had 14 windows replaced. Now they are energy efficient, modern, and whether sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Rodney H.
01/2017
5.0
replacement windows
  + -1 more
It went great Des and his team were on time and work looks great.
Description of Work: We had a custom obscured glass window installed and some dry wall repairs done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dion L.
01/2017
5.0
replacement windows
  + -1 more
it went very well! the windows were delivered on time and the installation was completed in a timely manner. The work crew was extremely professional and very easy to work with
Description of Work: 14 windows were replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg R.
01/2017
5.0
replacement windows
  + -1 more
Excellent. Will use again.
Description of Work: Garage dry wall and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fred P.
09/2016
5.0
replacement windows
  + -1 more
Their crew came early and started the job. When they took out the first window they discovered that the Windows would not fit in the current space. They found a solution which involved much more work. This required one more days work, however they completed the window installation. I found that some of the Windows needed chalking so they readily came back and completed the job to my satisfaction.
Description of Work: They came in and measured Windows and provided us with estimate.The price was out of our immediate budget. They provided us with payment options that worked for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Roderick B.
09/2016
5.0
replacement windows
  + -1 more
The company provided prompt and outstanding professional service. They went the extra mile to evaluate not only my windows, but also surrounding areas, to ensure the damage had not proliferated. When the job was complete, the work was done so well I couldn't tell that they actually had to perform an extensive procedure to replace the windows. They left the area clean and as if nothing had traspired in the work area.
Description of Work: Universal Windows Direct of Raleigh replaced two windows which were severely corroded due to water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

T P.
09/2016
5.0
replacement windows
  + -1 more
It went PRRFECTLY!!! Mr Swinton and his partner were professional, worked with urgency to get windows replaced due to our security concerns and made sure to answer all my Dads questions. There were a few companies we looked into but none provided the attention to detail, not trying to sell us more than we needed and conducting business with integrity like Universal Windows Direct. I recommend Universal Windows Direct to every home owner I know because of the excellent work and competitive pricing. If you want the same experience, timely work completion, friendly, professional installers, hire these guys for your window replacement. They are the BEST in the business!!!
Description of Work: Replaced 10 windows on residential home in Durham

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

    Contact information

    7413 Six Forks Road Suite 192, Raleigh, NC 27615

    http://www.universalwindowsraleigh.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    1:00 PM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Doors

    FAQ

    Universal Windows Direct Raleigh is currently rated 5 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 1:00 PM - 4:00 PM

    Universal Windows Direct Raleigh accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Universal Windows Direct Raleigh offers free project estimates.
    No, Universal Windows Direct Raleigh does not offer eco-friendly accreditations.
    No, Universal Windows Direct Raleigh does not offer a senior discount.
    No, Universal Windows Direct Raleigh does not offer emergency services.
    No, Universal Windows Direct Raleigh does not offer warranties.
    Universal Windows Direct Raleigh offers the following services: Windows

    Contact information

    7413 Six Forks Road Suite 192, Raleigh, NC 27615

    http://www.universalwindowsraleigh.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    1:00 PM - 4:00 PM