Excellent! They work with the customer to understand your needs and budget.
Description of Work: Replaced large front window and two side.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Universal Windows Direct Raleigh
Thank you Mrs. [Member Name Removed] for giving us an opportunity to work with you.
Denise B.
02/2017
5.0
replacement windows
+ -1 more
Great job! Love my new view.
Description of Work: New windows installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patrick L.
02/2017
5.0
replacement windows
+ -1 more
Extremely professional. Helped me pick out the best choice for my needs based on my economical needs and biggest impact on future home value. I am so pleased with the product and I have recommended Universal Windows Direct to my friends and Family. They also offer great financing options which allowed me to get the job done quicker. I plan on having the team replace all my windows for 2017. Ask for Desmondo Swinton if you are looking for Quality, Professionalism, and timely installation. He was able to answer all my questions and provided solutions for my current and future needs.
Description of Work: I had a French Patio Door I stalled at my place of residence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Jonathan S.
02/2017
5.0
replacement windows
+ -1 more
Service was performed quickly and professionally.
Description of Work: Window Replacements
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kristina F.
02/2017
5.0
replacement windows
+ -1 more
My company has been working with Universal Windows for over a year and everyone with whom we've had contact has been friendly and professional. They definitely DELIVER!!!
Description of Work: Window replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael P.
02/2017
5.0
replacement windows
+ -1 more
Universal Windows Direct exceeded our expectations. We are very pleased with their work and would recommend them for their services. Their work was professional, clean, and reasonably priced.
Description of Work: We were renovating our home and needed our windows replaced and upgraded since they were rotting and rusty. We had 14 windows replaced. Now they are energy efficient, modern, and whether sealed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Rodney H.
01/2017
5.0
replacement windows
+ -1 more
It went great Des and his team were on time and work looks great.
Description of Work: We had a custom obscured glass window installed and some dry wall repairs done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dion L.
01/2017
5.0
replacement windows
+ -1 more
it went very well! the windows were delivered on time and the installation was completed in a timely manner. The work crew was extremely professional and very easy to work with
Description of Work: 14 windows were replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Greg R.
01/2017
5.0
replacement windows
+ -1 more
Excellent. Will use again.
Description of Work: Garage dry wall and kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Fred P.
09/2016
5.0
replacement windows
+ -1 more
Their crew came early and started the job. When they took out the first window they discovered that the Windows would not fit in the current space. They found a solution which involved much more work. This required one more days work, however they completed the window installation. I found that some of the Windows needed chalking so they readily came back and completed the job to my satisfaction.
Description of Work: They came in and measured Windows and provided us with estimate.The price was out of our immediate budget. They provided us with payment options that worked for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Roderick B.
09/2016
5.0
replacement windows
+ -1 more
The company provided prompt and outstanding professional service. They went the extra mile to evaluate not only my windows, but also surrounding areas, to ensure the damage had not proliferated. When the job was complete, the work was done so well I couldn't tell that they actually had to perform an extensive procedure to replace the windows. They left the area clean and as if nothing had traspired in the work area.
Description of Work: Universal Windows Direct of Raleigh replaced two windows which were severely corroded due to water damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
T P.
09/2016
5.0
replacement windows
+ -1 more
It went PRRFECTLY!!! Mr Swinton and his partner were professional, worked with urgency to get windows replaced due to our security concerns and made sure to answer all my Dads questions. There were a few companies we looked into but none provided the attention to detail, not trying to sell us more than we needed and conducting business with integrity like Universal Windows Direct. I recommend Universal Windows Direct to every home owner I know because of the excellent work and competitive pricing. If you want the same experience, timely work completion, friendly, professional installers, hire these guys for your window replacement. They are the BEST in the business!!!
Description of Work: Replaced 10 windows on residential home in Durham
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors
FAQ
Universal Windows Direct Raleigh is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 1:00 PM - 4:00 PM
Universal Windows Direct Raleigh accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Universal Windows Direct Raleigh offers free project estimates.
No, Universal Windows Direct Raleigh does not offer eco-friendly accreditations.
No, Universal Windows Direct Raleigh does not offer a senior discount.
No, Universal Windows Direct Raleigh does not offer emergency services.
No, Universal Windows Direct Raleigh does not offer warranties.
Universal Windows Direct Raleigh offers the following services: Windows