TOTAL MASONRY

I used the web site to request an estimate. No response. Called and left message, and sent e-mail to Dimitri. Got response asking about the project. Sent the info. No response. Asked again. Got response saying when they could come to discuss project . Responded with a proposed dated and time. No response. Asked again. Got a response saying Friday at 5. Never shwoed up, never called to explain the no show.

Rather than returning the next day to remove the powder, which had been spread not only over the concrete but also scattered onto the house and brick, Dimitrios didn't return for at least 150 hours. I think he chose to go to another job. The heat index in the meantime was upwards of 100 degrees, and the heat bonded the powder to both the new and existing brick. The release agent he used was also spread poorly in some areas. To complicate matters, he used my powerwasher to blast off the bonded powder, which caused discolorations in addition to those caused by the powder and heat. Now, the concrete is 2 different colors, and some of the new brick was acid washed in the process of trying to clean up. He tried to use some of the tainted brick to rebuild the steps. He asked to be paid anyway. I bought all the materials, and I've done more work on the project than he has due to his negligence. I paid more than a fair price, and I'm left with unsatisfactory work.