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Thurston Roof LLC

Roofing, Decks and Porches, Basement Remodeling,

About us

Full Roof Replacement, Repairs and Inspections. Free estimates 5 Year workmanship warranty

Business highlights

17 years of trusted experience

Services we offer

Roof Inspections & Repairs, Insulation

Services we don't offer

Metal Roofs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
MasterCard
PayPal
Visa

Reviews

4.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
11%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-9 of 9 reviews

C B.
06/2017
5.0
roofing
  + -1 more
He answered all of my questions and did an excellent job. I will definitely use his services in the future.
Description of Work: Randy Thurston completed a repair to the roof of my home. He gave me assessment of the state of the roof and what level of maintenance or repair would be needed in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Yolonda Y.
06/2017
5.0
roofing
  + -1 more
They were very professional, on-time, friendly, knowledgeable, and courteous. They removed all the debris when they left. I now have a beautiful architectural roof. I couldn't have had a better company to do the roofing job for me. It has made my old brick ranch-styled home look like new.
Description of Work: They removed old shingles and replaced rotten wood on the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gail H.
04/2017
5.0
roofing, chimney repair
  + 0 more
They did a very good job. I was satisfied and it looks good.
Description of Work: He replaced some damaged boards, repaired shingles, made repairs to the chimney and other minor services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan D.
04/2017
5.0
roofing
  + -1 more
It went very, very well. It was done within a day. Randy was there several times during the day with his crew, and he also came back to inspect after the work was completed. It was impressive that he also adjusted a few shingles that weren't sitting how he wanted, he was very detail oriented. Also, they have great customer service.
Description of Work: He replaced my roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robbin S.
04/2017
5.0
roofing
  + -1 more
Working with him is a great experience. Timely on the estimates, the work and very reliable. I also appreciate the honesty of the company.
Description of Work: I'm a realtor and I recommend him consistently to my clients for roof repair, crawlspace issues etc.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert D.
12/2015
5.0
basement remodeling
  + -1 more
unknown
Description of Work: General repair work. Great. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Tim B.
05/2011
4.0
decks
  + -1 more
Randy did most of the work himself. He is a good guy that you can trust. His attention to detail was less than I hoped for but I expect things to be done just right. There were a few things he said he would return to fix and never did and didn't return my calls after it was all done. I would hire him again for a porch but would look for additional options for larger projects.
Description of Work: Turned a deck into a screened in porch

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$11,000

Stephen M.
04/2011
5.0
roofing
  + -1 more
We called Randy and asked him if he could repair it. He came when he said he would. He did a great job and the price was outstanding. This was a very small, but very important job to us. Randy did the work quickly and to our complete satisfaction at a great price.
Description of Work: We had a section of aluminum facia blow off of the edge of the roof. It was approximately 30ft up on the second story. This exposed the wood and soffit on our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Tony R.
11/2008
5.0
decks, remodeling
  + 0 more
They walked me through the process step by step to let me know what was going to go on before the job got started so I would know what to expect. Now they are through and me and my wife loves our new addition and porch. Dealing with them was a breeze compared to other contractors that I have dealt with before.
Description of Work: They added an addition to my house and demoed our old deck and built us a new one with a screened in porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

    Contact information

    4501 New Bern Ave, Raleigh, NC 27610

    http://www.thurstonroof.com

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    1:00 PM - 6:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Decks and Porches,
    Basement Remodeling,
    Chimney Repair,
    General Remodeling,
    Skylights,
    Windows

    FAQ

    Thurston Roof LLC is currently rated 4.9 overall out of 5.

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 1:00 PM - 6:00 PM

    Thurston Roof LLC accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
    Yes, Thurston Roof LLC offers free project estimates.
    Yes, Thurston Roof LLC offers eco-friendly accreditations.
    No, Thurston Roof LLC does not offer a senior discount.
    No, Thurston Roof LLC does not offer emergency services.
    Yes, Thurston Roof LLC offers warranties.
    Thurston Roof LLC offers the following services: Roof Inspections & Repairs, Insulation
    Metal Roofs

    Contact information

    4501 New Bern Ave, Raleigh, NC 27610

    http://www.thurstonroof.com

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    1:00 PM - 6:00 PM