Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Thomas Fireplace Service

Gas Logs, Fireplaces, Gas Grills

About us

Having trouble getting your gas fireplace working? Most problems can be solved with a a regular service, which includes cleaning out the firebox, clearing the pilot and burner of debris with forced air, removing corrosion from the pilot and thermopile, changing batteries and turning on the pilot light. Need a new installation. I am an authorized dealer for Peterson Realfyre gas logs, the best in the business.

Business highlights

Family Owned & Operated

Services we offer

Gas logs service and repair. Gas fireplace sales and installations.

Services we don't offer

General handyman services


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

Gerald T.
11/2024
5.0
gas logs
  + -1 more
Excellent service all around. We've used them for years and have never been disappointed. They arrive on time and work quickly, efficiently and effectively. Top quality service at a fair price.
Description of Work: Fireplace "tune up." Cleaning, adjusting pilot, new "embers."

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Catherine B.
01/2024
5.0
gas logs
  + -1 more
Dave has helped us twice now regarding our 20 year old gas firelog fireplace installation. He is thorough, informed, knows-his-stuff and reasonably priced. We highly recommend him for any servicing or questions you may have about your gas fireplace scenario!
Description of Work: Dave has helped us twice...first to fix multiple problems with our gas fireplace; resolution was a thorough cleaning and a creative approach to 'fixing' the metal screen doors that had broken and were no longer available. He came back after several months and replaced the coupler to assist the thermostat in the wall becoming operational again. Cost was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerald T.
10/2021
5.0
gas logs
  + -1 more
Terrific. Mr. Thomas booked us immediately when he had a cancellation so we had virtually same day service. He diagnosed the problem with the fireplace, repaired the fault and we were up and running. We had used a different company in the past and they could never determine what was wrong with the unit. Lesson learned -- stick with the Pros. All done at a very reasonable price.
Description of Work: return our gas log fireplace to an operating status

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

David W.
12/2020
5.0
gas logs
  + -1 more
The first company I called to repair gas fireplace told me their first opening was in March! I called David and he came right on time the next day. We had a pest infiltration cutting off air and David figured this out, cleaned the unit and all this in record time! I would highly reccomend David again and our 3 families plan to use him again also for handyman jobs!!
Description of Work: Gas fireplace repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Thomas Fireplace Service
Thanks for your kind words [Member Name Removed]. You were a big help in removing the nest from the vent pipe.

Elizabeth D.
12/2020
5.0
gas logs
  + -1 more
It went great. Dave did a thorough job cleaning the fireplace and it is working just great. Price was great, service was great!
Description of Work: Gas logs service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Thomas Fireplace Service
Thanks [Member Name Removed]. Glad we were able to finish up before your next conference call.

Scott E.
12/2020
5.0
gas logs
  + -1 more
David and his son Benjamin were outstanding. They were available short notice, very professional and got my gas fireplace working again. I highly recommend them!
Description of Work: Gas Logs service & repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Thomas Fireplace Service
Thanks [Member Name Removed], Your positive interaction made the gas logs service all that more enjoyable.

    Contact information

    817 Graham St, Raleigh, NC 27605


    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed

    Licensing

    Insured

    Not Licensed
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Gas Logs,
    Fireplaces,
    Gas Grills

    FAQ

    Thomas Fireplace Service is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: Closed

    Tuesday: Closed

    Wednesday: Closed

    Thursday: Closed

    Friday: Closed

    Saturday: Closed

    Thomas Fireplace Service accepts the following forms of payment: Check,MasterCard,Visa
    No, Thomas Fireplace Service does not offer free project estimates.
    No, Thomas Fireplace Service does not offer eco-friendly accreditations.
    No, Thomas Fireplace Service does not offer a senior discount.
    No, Thomas Fireplace Service does not offer emergency services.
    No, Thomas Fireplace Service does not offer warranties.
    Thomas Fireplace Service offers the following services: Gas logs service and repair. Gas fireplace sales and installations.
    General handyman services

    Contact information

    817 Graham St, Raleigh, NC 27605


    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed