About us
Business highlights
25 years of trusted experience
Black Owned & Operated
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Our Recent Projects
Photos of past projects
Reviews
4.6183 Reviews
Filter reviews by category
Showing 176-183 of 183 reviewsDiane H.
08/2014
heating & air conditioning/hvac
+ -1 moreSee details above
Description of Work: Refused to come to Selma even though the deal said it was good in Johnston County. Apparently they only service Johnston County if you want to pay more. No deal! Unfair! Their office help booked the appointment on the phone and they called the morning of the appointment and said they wouldn't come here for that price which I had already paid.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness |
$55
Response from Thermo Direct Inc.
Pallas Y.
06/2014
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: Got the $59 air conditioner inspection deal. Did a good job - inspected for about 30-45 mins and didn't find any issues. He suggested we get our coils cleaned which costed $200.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$259
Response from Thermo Direct Inc.
Charles L.
06/2014
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: They never showed up nor called but the $55 was taken out of my mothers account!!!!
| Rating Category | Rating out of 5 |
|---|---|
| value |
Anna S.
06/2014
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: Thermo Direct came out quickly, extensively cleaned both units, and investigated a musty smell we has been noticing for a while. Cost was more than expected but we are pleased with the results and would use them again.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$500
Response from Thermo Direct Inc.
Jordan C.
06/2014
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: Basic A/C cleaning and refilling anti-freeze. Did a thorough job about 45 minutes.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$50
Response from Thermo Direct Inc.
BEVERLY F.
06/2014
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: They determined that our air conditioning system had a leak that could not be successfully repaired and that a capacitator on the condenser was also not working properly. The unit was no longer under maintenance even though it was only 6 years old. The cost to fix versus the cost to replace favored replacing the entire system. They did not pressure us either way. We decided to go with the replacement option since it came with a full 10 year warranty and 2 years of free maintenance. They are scheduled to complete the work on Thursday.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$7,000
Response from Thermo Direct Inc.
Marcia A.
01/2014
heating & air conditioning/hvac
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Bob L.
09/2013
heating & air conditioning/hvac
+ -1 moreGreat! Perfectly happy!
Description of Work: Installed uv light on aircon coils
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$300
Contact information
4901 Trademark Dr, Raleigh, NC 27610
http://www.thermodirectinc.com/Service hours
Sunday:
ClosedMonday:
8:00 AM - 8:00 PMTuesday:
8:00 AM - 8:00 PMWednesday:
8:00 AM - 8:00 PMThursday:
8:00 AM - 8:00 PMFriday:
8:00 AM - 8:00 PMSaturday:
8:00 AM - 8:00 PMLicensing
Bonded
Insured
Licensed*
Trade License Number
L.23462
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
Trade License Expiration
12/31/2025
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Electrical,
Ceiling Fans,
Plumbing,
Generator,
Drain Cleaning
FAQ
Thermo Direct Inc. is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Thermo Direct Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Thermo Direct Inc. offers free project estimates.
Yes, Thermo Direct Inc. offers eco-friendly accreditations.
No, Thermo Direct Inc. does not offer a senior discount.
Yes, Thermo Direct Inc. offers emergency services.
Yes, Thermo Direct Inc. offers warranties.
Thermo Direct Inc. offers the following services: Raleigh Air Conditioning, Heating Repairs, Heating Installation, Heating Tune-Up, Furnace Repairs, Furnace Replacement, Heat Pump Repairs, Air Conditioning Installation, Air Conditioning Repairs, Air Conditioning Tune-Up, Emergency AC Service, Indoor Air Quality, Air Cleaners, Leakage Repair & Weatherization, Insulation, Radiant Barriers, Vapor Barriers
Please call if you have any questions about the services we offer.
Contact information
4901 Trademark Dr, Raleigh, NC 27610
http://www.thermodirectinc.com/Service hours
Sunday:
ClosedMonday:
8:00 AM - 8:00 PMTuesday:
8:00 AM - 8:00 PMWednesday:
8:00 AM - 8:00 PMThursday:
8:00 AM - 8:00 PMFriday:
8:00 AM - 8:00 PMSaturday:
8:00 AM - 8:00 PM