Thermo Direct, Inc.

Explained in detail the work involved and the cost.

The service technician was prompt, professional, very competent, communicated all the issues clearly and honestly. He gave me an estimate before doing the work and let me know he was going to try and estimate on the high side so there would not be any surprises. He told me there was probably a small leak in the system and this would only be a temporary fix. The house is cool for now and that is all I could ask for. The final cost was half what he estimated. So I was pretty happy about that. I will contact them for further assistance as needed.

They were prompt and professional and explained all choices- both pros and cons so I felt confident I had all information to make the right choices.

Prompt, courteous,knowledgeable!

Great job!

My new Trane heat/a.c. Is up and running. More helpful would be reviews on how things are working two, three years down the road. Also they did a bait and switch on me. I thought I was buying a Trane thermostat but they installed an inferior product. Repeated emails to fix the problem have been ignored.

it was great to have someone professionaland cordial. performed great service and was very helpful.

Tom was on time and found the issue in short time.

Communication was great start to finish. I quickly received a detailed quote with multiple options. Once I decided they installed my system a couple days later. Everyone was great to work with and my home is comfortable again.

I hired this company to give me heat. They gave me instruction on how to get heat. I paid for this and still don't have heat! Have had problems with the tech as well as the general manager. I deserve to have heat.

Very quick and professional customer service. The contractors that work in my home are very nice and professional. Highly recommend.

excellent customer service, very honest, showed up on time

Very Professional and Reasonably Priced.

2 years labor warranty

we had issues with the electrical part of the job, but they took care of it and solved the issues. customer service was extraordinary and workers very polite and helpful. one of the owners gave me his personal cell to call if i had any problems. i'll for sure use them again.

Good work replacing furnace, hvac and ductwork. Did not complete job in the time frame promised, but did bring heaters over and provide a gift card to a steakhouse for the inconvenience. I have found them difficult to reach to schedule included service that was included with my purchase.

Great service!

Friendly and professional service.

They did a great job.

This company was fantastic. From quite to work they were always on time, courteous and did very nice work installing 2 air conditioning vents in a room in our house. Highly recommended.

This was a great company to work with. Kept me apprised every step of the way.. Did a great job, cleaned up and were done in a day. I highly recommend this company.

Always on time and completes work in a timely manner

Showed up on time, was very thorough, efficient, and effective. Excellent review of findings and comprehensive email of findings.