The Mad Hatter Air Duct Cleaning & Chimney Sweep

Air Duct Cleaning, Dryer Vent Cleaning, Chimney Sweep,

About us

Experience unparalleled service with The Mad Hatter Air Duct Cleaning & Chimney Sweep. Proudly catering to the Raleigh/Durham community since 1995, our seasoned professionals specialize in thorough air duct cleaning and chimney sweeping. Contact us today!

Business highlights

30 years of trusted experience

Services we offer

Air Duct Cleaning, Dryer Vent Cleaning, Chimney Sweeping and Chimney Caps. Chimney Sweeping includes level 1 inspections, minor repairs and prefab wall replacements.

Services we don't offer

HVAC

Amenities

Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8283 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 226-250 of 283 reviews

Kenneth B.
05/2023
5.0
chimney sweep
  + -1 more
Yes. Prompt, fair price
Description of Work: Clean dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Rob T.
11/2020
5.0
chimney sweep, chimney caps
  + 0 more
Very friendly people.
Description of Work: Chimney sweep and cap installed
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael F.
11/2018
1.0
chimney caps
  + -1 more
This vendor never contacted me.
Description of Work: chimney cap replacement
Rating CategoryRating out of 5

Brenda F.
09/2018
5.0
chimney sweep, air duct cleaning
  + 0 more
Went well.
Description of Work: C.lean and inspect fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
Thanks for your business.

Peter D.
05/2018
5.0
chimney sweep, fireplaces
  + 0 more
it went very well.
Description of Work: chimneys cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
Thanks for you comment and for doing business with our company.

Sean P.
02/2018
5.0
air duct cleaning, chimney caps, dryer vent cleaning
  + 1 more
Great Service!
Description of Work: Duct Cleaning & Grate Install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
Thanks for your business we appreciate it!

Curtiss D.
11/2017
4.0
dryer vent cleaning
  + -1 more
very well - professional
Description of Work: Cleaning of clothes dryer vent to outside

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
Thanks for your business. We appreciate you confidence in us.

Pat M.
08/2017
5.0
dryer vent cleaning
  + -1 more
No problems at all.
Description of Work: Clean dryer duct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
Thanks for posting your experience with our company. We appreciate your business.

phyllis M.
04/2017
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
It went well
Description of Work: ducts clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrei S.
02/2017
5.0
dryer vent cleaning
  + -1 more
Very well.
Description of Work: Dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
Thanks for posting. We appreciate your business!

JENIFER G.
08/2016
5.0
chimney sweep
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
Thanks for posting and for choosing our company.

William T.
06/2016
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: Service went well on time and thorough job completed effectively.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
Thanks for your business!

Dee C.
04/2016
3.0
air duct cleaning, chimney caps
  + 0 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$150

Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
Sorry you were not happy with our service. Thanks for doing business with us.

Ellen S.
03/2016
4.0
air duct cleaning, chimney caps
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
Thank you for posting. If we could have done anything to make your experience an A what would that be. We appreciate any input and we thank you for your business.

Barbara F.
02/2016
5.0
air duct cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
Thank you for posting and for doing business with us.

Iva L.
01/2016
5.0
chimney sweep, air duct cleaning
  + 0 more
unknown
Description of Work: They came out to do a chimney inspection and clean it. They saved me half the quoted cost by being honest about the condition of my chimney and recommended no cleaning at this time. They also did an inspection of my air ducts. I'd had a recent bathroom renovation and they indicated the construction dust should probably be removed. They gave me a quote for the service. I will call them in the spring to set it up. Great group of guys!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
Thanks for your feedback. We pride ourselves on customer satisfaction. Our technicians are very clear on when you may or may not need a service from us. Rest assured we will be there for your needs in the spring. We appreciate your confidence in us.

Sarah C.
01/2016
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: They were on time and very quick

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
Thanks for posting. We appreciate your business and will be here for any of your future needs for your home.

Carol W.
01/2016
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: Cleaned ductwork |Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
Thanks for having us clean the ducts in your home. We appreciate your business. Call us if we can be of service in the future.

Alberta A.
01/2016
5.0
chimney sweep, air duct cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
Thanks for posting. We appreciate your business. We will be here for your future needs.

KAREN P.
08/2006
5.0
air duct cleaning
  + -1 more
A very pleasant experience!! They were on time and very efficient. They were very careful with our belongings and there was no mess in the house.
Description of Work: Cleaned and disinfected the ducts and returns.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

MARILYN Q.
08/2006
5.0
air duct cleaning
  + -1 more
Kevin, the technician, was right on time, spread sheets under each vent, most pleasant and polite. Cleaned up 100% when finished and said to call if I had any questions.
Description of Work: All air ducts completely cleaned and new filter installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

ROBERTA A.
07/2006
5.0
dryer vent cleaning
  + -1 more
Ultimately, I was very satisfied. The tech who came the first time wasn't prepared to go up on the roof, so we had to reschedule three days later. That was irritating because I had explained to the person who made the appointment that it vented on the roof. The tech who did the work was polite and thorough and did a really good job. My dryer is operating very well again.
Description of Work: Cleaned my dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$149

06/2006
5.0
air duct cleaning
  + -1 more
MY HUSBAND AND I THINK THEY DID A REALLY GOOD JOB. THE ONLY THING I COULD SAY BAD WAS THAT THEY DIDN'T SHOW UP WHEN THEY SAID THEY WOULD, BUT THEY HAD A GOOD EXPLANATION WHEN THEY DID COME.
Description of Work: THEY CLEANED OUR AIR DUCTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

MICHELLE M.
06/2006
5.0
air duct cleaning
  + -1 more
THEY DID A VERY THOROUGH AND EFFICIENT JOB. SINCE THEY CLEANED THE AIR DUCTS, OUR FURNACE FILTERS DEFINITELY HAVE MUCH LESS DUST ON THEM. I FEEL THEY DID A MUCH BETTER JOB THAN THE PREVIOUS COMPANY WE HAD HIRED.
Description of Work: THEY CLEANED OUT ALL OF OUR AIR DUCTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

06/2006
4.0
chimney sweep
  + -1 more
WELL, THEY WERE CHEAP ENOUGH, BUT THE ACTUAL CLEANING JOB WASN'T THAT GOOD. WE STILL HAVE CHUNKS OF SOOT FALLING DOWN INTO THE FIREPLACE, AND IT'S BEEN OVER A MONTH.
Description of Work: THEY CLEANED MY CHIMNEY.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

8502 Six Forks Rd Suite 204, Raleigh, NC 27615

http://www.themadhatter-nc.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Air Duct Cleaning,
Dryer Vent Cleaning,
Chimney Sweep,
Fireplaces,
Chimney Caps,
Home inspection,
Mold Testing & Remediation

FAQ

The Mad Hatter Air Duct Cleaning & Chimney Sweep is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

The Mad Hatter Air Duct Cleaning & Chimney Sweep accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, The Mad Hatter Air Duct Cleaning & Chimney Sweep does not offer free project estimates.
Yes, The Mad Hatter Air Duct Cleaning & Chimney Sweep offers eco-friendly accreditations.
No, The Mad Hatter Air Duct Cleaning & Chimney Sweep does not offer a senior discount.
No, The Mad Hatter Air Duct Cleaning & Chimney Sweep does not offer emergency services.
No, The Mad Hatter Air Duct Cleaning & Chimney Sweep does not offer warranties.
The Mad Hatter Air Duct Cleaning & Chimney Sweep offers the following services: Air Duct Cleaning, Dryer Vent Cleaning, Chimney Sweeping and Chimney Caps. Chimney Sweeping includes level 1 inspections, minor repairs and prefab wall replacements.
HVAC

Contact information

8502 Six Forks Rd Suite 204, Raleigh, NC 27615

http://www.themadhatter-nc.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM