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The Artful Garden

Landscaping

About us

At The Artful Garden we understand the complex nature of landscaping and the steps necessary to create not only an exquisite masterpiece, but also a sustainable garden that you will enjoy for years to come with little maintenance and plenty of beauty. Brilliantly designed landscapes are those that will be visually pleasing and as well as exceptionally functional. We strive to give you the best of both worlds; a gorgeous garden and a space that works for your particular lifestyle and environment. Our team of professional designers have over 15 years in the field of design and a passion for landscapes that stretches over the course of their lives. We are excited to be creating designs and helping the world to become a more beautiful place to live.

Business highlights

12 years of trusted experience

Services we offer

3D Landscape Design

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
20%
2
20%
1
0%


Rating CategoryRating out of 5
quality
4.2
value
4.4
professionalism
3.8
responsiveness
3.6
punctuality
3.6
Showing 1-5 of 5 reviews

mary k F.
03/2016
3.0
landscaping
  + -1 more
unknown
Description of Work: This service received rave reviews last year, and in fact the Artful Gardener did a great job of handling our initial discussion. Based on that discussion (and after a considerable wait) we received 28 pictures of a proposed garden plan for our backyard. The images were great, and gave us a good sense of what we could create. We requested a revision, though, because the border plantings were a single layer deep, rather than multi-layered as requested. We had several email exchanges to address our questions; it took weeks to complete the exchange. We would receive a fairly prompt reply acknowledging our email, and indicating they would get back to us. And then we would wait. At the end of the process when we finally received the list of plant materials, the legend mapping it to the plan was barely readable. Specific varieties were often not named, so we were concerned about a mismatch of the environment (full southern sun) with some of the materials recommended. I emailed the Artful Gardener with both of these concerns (reading the legend and information about the plants) and requested followup, but never heard back. If you want pictures and general information, the Artful Gardener might be okay for you. But for the money, I expected more.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$159

Response from The Artful Garden
Hi [Member Name Removed], We at The Artful Garden confused by your review. First off we completed your design June of last year yet you left us a review recently concerning issues you never discussed with us. It's too bad Angie's List don't allow images to be show or else we would post your design with all the details up for everyone to see what a fantastic job was done on your property. Furthermore, what makes this review really strange is how excited and all the wonderful things your mentioned to us through the emails about your design. You even wanted us to come back out to the property to take a look at your retaining wall installation! And I quote "Andrew -- our new retaining wall is done! Now the fun starts! [Member Name Removed] This is a very unfair review and one that I hope Angie's List looks into more. And for those that are interested in using our services please not that we have no idea why [Member Name Removed] is leaving such a review. Her designed turned out incredible and the plant legend and material used was easy to read. Again... I'm so confused why you are just now leaving a review on a design we completed almost a year ago. We thought your design process went well and you were happy.

John F.
03/2016
2.0
landscaping
  + -1 more
Was told entire project would take 3-4 weeks but it took almost 2 months to receive a 3D landscape plan that I was not satisfied with. He requires payment upfront and once you pay him it can take a week to get back to you. I was so exhausted from all the back and forth we had over the 2 months I didn't want to deal with him anymore so I just took his final design. I saw other reviews on his company Facebook page and Houzz page claiming he took payment for jobs and never responded and felt obligated to let other members know about him. He has since deleted both of those accounts so no one will see those reviews.
Description of Work: Came out and looked at my property, roughly 0.5 acres then made computer images of my property.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

Response from The Artful Garden
Hi [Member Name Removed], Hopefully Angie's List will look into your false claims and remove this review. The situation with [Member Name Removed] is simple. [Member Name Removed] changed his mind many times on what he wanted done with his yard. We don't mind making modifications but we cannot simply keep on making changes for months and months. If anyone see this review and is interested and the amount of modifications [Member Name Removed] kept on asking for we would be glad to provide you with his entire design images so that you can see the amount of changes that was made going back and forth. The one thing that using our services offer is 3D visuals. Once you "see" how your home can look with a design sometimes it can cause you to want to see all types of variations. We don't mind showing you different looks but we cannot just spend lots of time making changes after changes. We offer all of our modifications for free. Since we don't charge we cannot spend lots of time giving our clients several different styles for their home. I know it very exciting to see different looks but it's not fair to the designers once you have received many different looks. In the end [Member Name Removed] was not even sure what he wanted once we got going into the designing process. We try to help our clients come up with solutions and new ideas but not everyone can be pleased. We have TONS of positive reviews from many of our clients. In the end it very true what they say... some people just can't be pleased no matter how hard you try.

John T.
08/2014
5.0
landscaping
  + -1 more
I got a deal through Groupon and had the work drawn up. Artful Garden was very helpful and nice to work with. This was for about 1/2 acre lot. A breeze, wish all jobs were as easy.
Description of Work: Drew up plans for a landscape project for my triplex rental property. I sent many pictures with my ideas to help them out. We met once at the property to get on the same page and share concepts. Back and forth a few times via email to get the particulars cleared up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Diane M.
12/2013
5.0
landscaping
  + -1 more
I was introduced to Andrew by a friend, who had used his services and was very pleased. Initially, I was looking for help in landscaping a problem area of our yard. Andrew's ideas and design were awesome. I was so impressed that I immediately called him to help with a design for an expansion of our patio with a firepit. I needed a quick turnaround on this, because we were scheduled to begin the work shortly. Andrew delivered!! Within a few days, I had a beautiful design which I was able to give my contractor. More important, I was able to see what the finished product would look like. Andrew is the best. He loves what he is doing, and it shows. I highly recommend The Artful Garden.
Description of Work: Design for expansion of patio with fire pit and landscaping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

molly Y.
08/2013
5.0
landscaping
  + -1 more
We just bought our home and it sits on half an acre. The yard was a disaster and had not been taken care of in a long time. We desperately needed help. We had a large back-yard, two side yards and a front yard that needed to be landscaped and pulled together. The Artful Garden came out and consulted with me. Andrew, the owner, listened to what I wanted and visited our home a few times to get the feel of the land and the spaces. The design he did was fantastic and reasonable in cost. He then provided us with and quot;photosand quot; of what the gardens would like like, a plan with all plants and dimensions, and a walk through our garden DVD. We absolutely love the plan and are thrilled with his service. We have, with Andrew's help, hired a landscape contractor to lay down the bones of the plan; we will continue to add to our garden from the design as we go forward (it is a lot to do at one time). I cannot stress enough what a great design Andrew did for us. He has made himself available to our contractor when questions come up and I love that we can have a beautiful garden now without having to go bankrupt to finish the plan in one job (remember half an acre). Andrew's plan allows our garden to grow over time. You will be delighted with the work. We are.
Description of Work: Landscaped a half acre yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

    Contact information

    unknown, Raleigh, NC 27605

    www.theartfulgardennc.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 3:00 PM

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Landscaping

    FAQ

    The Artful Garden is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 10:00 AM - 3:00 PM

    The Artful Garden accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, The Artful Garden does not offer free project estimates.
    Yes, The Artful Garden offers eco-friendly accreditations.
    No, The Artful Garden does not offer a senior discount.
    No, The Artful Garden does not offer emergency services.
    No, The Artful Garden does not offer warranties.
    The Artful Garden offers the following services: 3D Landscape Design

    Contact information

    unknown, Raleigh, NC 27605

    www.theartfulgardennc.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 3:00 PM