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Talis Management Group Inc

1.0(
1
)

Real Estate Agents, Real Estate Appraisals, Homebuilders,

... +3 more

About us

Talis Management Group, Inc was formed in 1991 by a merger of two leading Triangle community association management firms, Ross Taylor Management, Inc. and Southlantic Management, Inc. Southlantic was incorporated in 1982 and was involved with both association and apartment rental management. The company's primary focus was townhomes, condominiums and apartment communities (attached housing). Ross Taylor was formed in 1985 and concentrated on single family (detached) association management and developer consultation for newly planned communities. The Association Management profession was still in its infancy and the principals of these two companies sensed a growing need to provide professional services to this growing segment of the real estate market. Because of the specialized skills needed to deal effectively with associations, a merger was planned and completed in 1991. It was a core belief that emphasis on professional development of associates within the firm was essential. Therefore, the principals were instrumental in setting up the Carolinas Chapter of Community Association’s Institute, (CAI). Velvet served as President of the chapter for the first two terms and David served one term as President in 1993. Talis Management Group is one of only 130 nationally accredited management firms in the country. Talis managers are referred to as Community Managers as opposed to Property Managers because of the major difference in job goals. A property manager’s goal is to “maximize income and minimize expenses”. A Community Manager's goal is to maintain and enhance the valuations of a community. There is a major difference in the skills requirement between the two. Property managers have a Landlord/Tenant focus while Community Managers must be more inclusive in their management styles. Often we are asked how the name Talis was arrived upon for the new company. At the 1991 National conference in Washington, D.C. the theme was …”Capitalizing on the Future”. This was certainly our intent by merging two companies with complementing management skills of “attached and “detached” housing. Our thoughts were “taliz” could be changed to Talus, a reference to Taylor and Us. Talus was contemplated until we looked it up in the dictionary and read the definition…”sludge at the bottom of the hill”!!! Needless to say we decided the Talis alternative was far superior and were encouraged by Talisman being defined as lucky charm. Today we have the privilege of serving over 140 communities throughout the Triangle representing over 30,000 homes. We welcome the opportunity to serve your community!

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

We can identify and solve your maintenance issues effectively utilizing our network of carefully screened vendors—vendors who know the level of service and quality our clients expect. As part of our maintenance program, we provide regular inspections of the community, present our findings to the Board, and assist in securing bids when maintenance work is needed. With our Online Services and our afterhours emergency phone line, residents can even report maintenance concerns from anywhere.

Amenities

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard

Photos of past projects

Reviews

1.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
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Showing 1-1 of 1 reviews
Vanessa O.
08/2013
1.0
real estate agents
  + -1 more
HOA Fees not properly annotated in online system. I contacted this company by email the first time on 23 July inquiring about my account balance as stated on the company's online system. The Problem: The website is supposed to provide information regarding the account payments and balances of our HOA fees. The system clearly states Date, Description, Charge, Paid and Balance. Also this company's website states: Once you are logged into your account, you will be able to take advantage of the following: Access your account transaction history in real-time. However; this is not the case. I made payments for six months of HOA fees ($498). According to this site I submitted $415. I have corresponded with these people way to much for something so minute. They have given me every asinine excuse that they could about why my account is not accurately reflecting the amount paid, deducted and balance. I have been told: 1. The bank is responsible for adding information to the website and they have no way to change it. 2. The website is set up to only provide information if there is a balance. 3. The website is only supposed to provide a snapshot of activity and not provide full activity. All of this is foolishness especially since there is a disclaimer on the website that states that the payment activity will be in real time. To add to this, these people are rude, unprofessional and dismissive. This whole situation is unacceptable, they are receiving and managing my money, it needs to be reflected accurately on the systems that they have chosen for us to use period. This company is mediocre and it shows in their lack of professionalism, attention to detail and dismissive attitudes.
Description of Work: This is the managing company for my community's HOA fees and activity. They were selected by the builders, so the homeowners did not have a choice in the matter. They are very rude, unprofessional and dismissive.
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
Response from Talis Management Group Inc
Ms. [member name removed], Thank you for taking the time to provide invaluable feedback to help us improve our services. We sincerely apologize for your experience. At Talis Management, we put customer satisfaction first and I urge you to give us the opportunity to rectify this situation. Please contact us at anytime so we can discuss the confusion with the payment system. We have been working vigorously to bring you the most up-to-date web/service/pay system available on the market. We have some exciting developments in store for our customers. If there is anything more we can do to help facilitate a resolution, please do not hesitate to call, email or stop by. Kind Regards, Natalie Jarema

    Contact information

    8305 Falls of Neuse Road 200, Raleigh, NC 27615

    www.talismgmt.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 1:00 PM
    Saturday:
    Closed

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Real Estate Agents,
    Real Estate Appraisals,
    Homebuilders,
    Lawn and Yard Work,
    Landscaping,
    Home inspection

    FAQ

    Talis Management Group Inc is currently rated 1 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 1:00 PM

    Saturday: Closed

    Talis Management Group Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard
    No, Talis Management Group Inc does not offer free project estimates.
    No, Talis Management Group Inc does not offer eco-friendly accreditations.
    No, Talis Management Group Inc does not offer a senior discount.
    Yes, Talis Management Group Inc offers emergency services.
    No, Talis Management Group Inc does not offer warranties.
    Talis Management Group Inc offers the following services: We can identify and solve your maintenance issues effectively utilizing our network of carefully screened vendors—vendors who know the level of service and quality our clients expect. As part of our maintenance program, we provide regular inspections of the community, present our findings to the Board, and assist in securing bids when maintenance work is needed. With our Online Services and our afterhours emergency phone line, residents can even report maintenance concerns from anywhere.

    Contact information

    8305 Falls of Neuse Road 200, Raleigh, NC 27615

    www.talismgmt.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 1:00 PM
    Saturday:
    Closed