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SantaAir

Heating and Air Conditioning

About us

No longer do you need to deal with multiple dealers/contractors, incorrectly diagnosed problems, or overpriced services. We have the expertise and we promise to provide excellent and reliable service. We stock spare parts for all major manufacturers and thus can save you unnecessary time and trouble. We have highly trained technicians who are at the cusp of ongoing improvements, and who can advise you on the latest innovations and techniques. Call us anytime for a free over-the-phone estimate. To make sure your needs are met to the highest standards of satisfaction, all of our services come with a 90-day warranty. Thank you again for considering SantaAir for your HVAC needs.

Business highlights

13 years of trusted experience

Services we offer

Air Conditioning/ Heating Repair, maintenance

Services we don't offer

Ask for details

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.934 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 26-34 of 34 reviews

Joan D.
11/2017
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Great. very through
Description of Work: A/C check up. replaced broken pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Diana K.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Fixed two minor items on system
Description of Work: Spring check up on air/heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David P.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I used them for heating and air conditioning services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kristen K.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
They took pictures of everything they needed to fix and showed me clearly and gave me a fair price for doing it.
Description of Work: They came to fix our A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David B.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Jon responded quickly to my call for service even though it was just a routine maintenance call. He thoroughly tested both units and informed me of items that needed attention. When applicable, Jon made recommendations regarding replacing consumable items now or waiting. The end result is that I received wonderful service and saved money. I will gladly use Jon again or recommend him to others.
Description of Work: Jon performed routine maintenance on two of our units and replaced a capacitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$222

Bruce R.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Extremely well! 5 Star Review! Highly recommended! (I always wait a few weeks to post a review; just to make sure the repairs worked) John was kind enough to interact with me by email. I was in no rush and requested a day that was convenient to him. He came over three days after 1st contact. John, at $49 service call, $50 labor and $80/lb of Freon 22, was the most reasonably priced AC Service company I could find online. He also has 30+ positive Yelp reviews with many in 2016. My 5 star review will be posted on Yelp soon. P.S., John responded to me this past weekend (Fri., 9/09) for an emergency call for my neighbors. They were getting married and their AC went out. He was willing to come by Saturday morning (9/10 and the day of the PM wedding). Unfortunately for John (perhaps fortunately for all), I was able to do some simple troubleshooting and get the AC limping along. My friends are married now and they on their honeymoon. The groom and I will contact John once they have returned/settled and ask him to service their 'limping along' AC.
Description of Work: Serviced on August 25th, 2016. AC was low on Freon 22. I needed a pressure check and recharge of Freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Scott A.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
He first tried to repair the A/C unit by installing a capacitor (per my suggestion), but when the problem persisted he didn't charge for it. He then correctly diagnosed the problem to be the control board as well as the fan motor. He was friendly, honest, communicative and totally professional throughout the entire repair!
Description of Work: John recently repaired our central A/C unit which suffered from multiple, complex (to diagnose) problems (control board and fan motor).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Euricka T.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Everything went really well. My tenants even said that he was very nice, knowledgeable and courteous. When he says that he will be there, you can be assured that it will be done professionally and correct. He follows up with you to make sure that your service is still working and if there's any issues he would return to do a diagnosis of the problem. I love SantaAir!! I would recommend John to anyone.
Description of Work: John provided me with an update every step of the way. He did the research to determine which part needed to be ordered before he did the work and provided me with the details of price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$953

Kristen K.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

2940 Trawick Rd Unit 11, Raleigh, NC 27604

http://www.SantaAir.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
L.34021
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

SantaAir is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

SantaAir accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, SantaAir does not offer free project estimates.
No, SantaAir does not offer eco-friendly accreditations.
No, SantaAir does not offer a senior discount.
No, SantaAir does not offer emergency services.
Yes, SantaAir offers warranties.
SantaAir offers the following services: Air Conditioning/ Heating Repair, maintenance
Ask for details

Contact information

2940 Trawick Rd Unit 11, Raleigh, NC 27604

http://www.SantaAir.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM