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Rising Sun Pools & Spas

Pool and Spa Service, Pool Sales Construction and Installation, Furniture - Sales,

About us

Building Backyard Dreams Since 1972

Business highlights

52 years of trusted experience

Services we offer

Spas & Hot Tubs,Spas & Hot Tubs-Repair & Service,Swimming Pool Construction,Swimming Pool Dealers,Swimming Pool Designing & Consulting,Swimming Pool Repair & Service

Amenities

Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.835 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
49%
4
14%
3
11%
2
11%
1
14%


Rating CategoryRating out of 5
quality
4.0
value
3.9
professionalism
3.8
responsiveness
3.5
punctuality
3.7
Showing 26-35 of 35 reviews

Susan M.
01/2018
4.0
pool cleaners
  + -1 more
.
Description of Work: They moved the hot tub we had purchased from them to our new home, and somehow during the move the lid to the filter tank went missing. I ordered a new one (at my own cost) and waited weeks for it to arrive. After more than a month it finally came, but it was the wrong lid. I am once again waiting for the replacement lid. Staff is very nice and knowledgeable, but the parts department seems to be lacking in timely and correct action.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$65

Response from Rising Sun Pools & Spas
Thank you for taking the time to post your review and for your business!!

Matthew O.
01/2018
5.0
swimming pools
  + -1 more
.
Description of Work: I ground pool with large water feature and, retaining wall, fence and large patio.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$60,000

Response from Rising Sun Pools & Spas
[Member Name Removed], we appreciate you taking the time to post and are pleased you are happy with the end product!!

James K.
01/2018
5.0
swimming pools, pool cleaners
  + 0 more
.
Description of Work: Date of contact 6-22-15.
Rating CategoryRating out of 5

Response from Rising Sun Pools & Spas
Thank you for taking the time to post your review!

Rose A.
01/2012
5.0
pool cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

06/2006
5.0
pool cleaners
  + -1 more
THE PROJECT WAS PRICEY, BUT THEY KNOW WHAT THEY ARE DOING. THEY HAVE A SHOWROOM WHERE THEY HELP YOU DECIDE WHAT OPTIONS YOU CAN CHOOSE FROM. THEY SHOWED UP WHEN SCHEDULED AND DID A GOOD JOB.
Description of Work: WE HAD THIS COMPANY BUILD A POOL. IT MEASURES 20 FEET BY 40 FEET. THE PRICE INCLUDED THE PUMP, HEATERS, AND FILTERS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

RUSSELL L.
06/2006
5.0
pool cleaners
  + -1 more
THEY WERE HELPFUL IN THE SELECTION OF THE POOL AND EQUIPMENT. THOSE DECISIONS HELP KEEP THE POOL ALMOST MAINTENANCE-FREE. THE CREW WAS PLEASANT AND EFFICIENT AND ONLY TOOK THREE WEEKS.
Description of Work: THEY BUILT A 32 X 16 IN-GROUND POOL. THEY SURROUNDED IT WITH A CONCRETE APRON. THE POOL HAS LIGHTS, A PUMP, FILTER, AND A HEAT PUMP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27,000

06/2006
5.0
pool cleaners
  + -1 more
THE TECHNICIAN THEY SENT WAS HIGHLY QUALIFIED. HE WAS KNOWLEDGEABLE AND I WAS FAVORABLY IMPRESSED. HE TOOK IT UPON HIMSELF TO REPAIR PART OF THE SYSTEM SO IT WOULD WORK LIKE IT SHOULD. I HAD A GOOD EXPERIENCE WITH THIS COMPANY.
Description of Work: THEY REPLACED THE OZONATOR OF THE SPA AND GAVE THE SYSTEM A CHECK UP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

KURT P.
06/2006
3.0
pool cleaners
  + -1 more
IT TOOK THE COMPANY THREE TIMES TO GET THE LINER CLOSE TO BEING GOOD. THAT MEANT FILLING OUR POOL WITH 20,000 GALLONS OF WATER EACH TIME. FINALLY, THE OWNER CAME OUT TO MAKE SURE THE WORK GOT DONE RIGHT.
Description of Work: WE HAD A NEW LINER PUT IN OUR POOL.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$3,000

06/2006
4.0
pool cleaners
  + -1 more
THEY ARRIVED ABOUT A HALF OF AN HOUR LATE, AND THEY DIDN'T SEEM TO BE VERY FRIENDLY. HOWEVER, THEY CHARGED A GOOD PRICE, AND THEY DID GOOD WORK SO I WOULD USE THEM AGAIN.
Description of Work: RISING SUN POOLS & SPAS REPAIRED MY SPA.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$2,000

06/2006
5.0
pool cleaners
  + -1 more
THEY DID AN OUTSTANDING JOB. WE HAVE HAD ONLY ONE MINOR PROBLEM, BUT THEY CAME BACK AND FIXED IT. THE PRICE WAS EXPENSIVE BUT THAT IS WHAT WE EXPECTED WITH INSTALLING A POOL.
Description of Work: THEY INSTALLED OUR POOL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$25,000
    • 1
    • 2(current)

Contact information

5608 Hillsborough St, Raleigh, NC 27606


Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Pool Sales Construction and Installation,
Furniture - Sales,
Deck Maintenance,
Water Heaters,
Plumbing,
Home inspection

FAQ

Rising Sun Pools & Spas is currently rated 3.8 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Rising Sun Pools & Spas accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Rising Sun Pools & Spas does not offer free project estimates.
Yes, Rising Sun Pools & Spas offers eco-friendly accreditations.
No, Rising Sun Pools & Spas does not offer a senior discount.
No, Rising Sun Pools & Spas does not offer emergency services.
No, Rising Sun Pools & Spas does not offer warranties.
Rising Sun Pools & Spas offers the following services: Spas & Hot Tubs,Spas & Hot Tubs-Repair & Service,Swimming Pool Construction,Swimming Pool Dealers,Swimming Pool Designing & Consulting,Swimming Pool Repair & Service

Contact information

5608 Hillsborough St, Raleigh, NC 27606


Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM