Company provides a 15% off service call along with FREE keys to Angie's List customers. Company is operated by the owner and his son. Owner, Ed Walters, has has provided locksmithing service since 1981. Son, Kevin Walters, a 2010 graduate of East Carolina with degrees in Business and Construction Management, has worked part time since 2001. Apprenticed for 1 year and has been full time since 2011. No subs. Cost determined by a flat rate. Travel charges may apply on a service call.
Ed: 919-880-0093 Kevin: 919-880-5222
Kevin - 919-880-5222
Business highlights
44 years of trusted experience
Emergency Services Offered
Services we offer
Locks Re-keyed. Deadbolt Locks Installed. Locks Repaired. Master Keying Systems. Safe Changes. Cars & Trucks Opened. We are on the road most of the time and answer calls quickly. Angie's List does not alert us when a message is left on their website. Please call us at mobile: 919.880.0093 (Ed) or 919.880.5222 (Kevin), or business: 919.846.9300 for a quote or appointment. Thank you!
I called Raleigh Locksmith on 02/22/2013 said he could be here today or about 1 hr.. I was thinking that was to good to be true but he was here in 1 hr.. Changed all locks made new keys as I ask him for. He did not give estimate or did I ask for one. I just wanted him to do the work. He was here about one and haft hours did all the work and to say the least I was happy and a job well done. I will call him again and tell anyone to call Eddie any time they need a locksmith. He is the greatest.
Description of Work: Re-keyed all locks on the doors and a new deadbolt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Sean R.
01/2013
5.0
locksmith
 + -1 more
I called Raleigh Locksmith expecting to get an appointment with in a couple days. I was surprised when Ed said he would be there within an hour. The invoice was what he said it would be over the phone. Ed was thorough, he worked quickly and efficiently while carrying on a conversation. I will use him in the future and I have recommended him to several friends and co-workers. I called several company's prior to choosing Raleigh Locksmith, they were the least expensive out of the good reviews on Angie' List.
Description of Work: Very good experience for first time using a Locksmith.
Rating Category
Rating out of 5
Yes, I recommend this pro
Donna G.
01/2013
5.0
locksmith
 + -1 more
Great experience. Did exactly as discussed, prompt, thorough and efficient. When it was done, everything worked great and the service was excellent. I wouldn't hesitate to call them again.
Description of Work: Replaced front door lock with keyless entry and replaced deadbolt on downstairs door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
James A.
01/2013
5.0
locksmith
 + -1 more
Kevin was on time, did a great job and I would highly recommend their service to anyone needing basic locksmith needs...excellent service!
Description of Work: installed dead bolt locks on 3 doors, made duplicate keys and mached locks for all doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jennifer H.
01/2013
5.0
locksmith
 + -1 more
They were very professional and punctual. He wasn't sure he was going to be able to re-key one of the doors without us buying a new lock, but he was able to make it work and didn't charge us any extra. I will use them again and highly recommend them to anyone looking for a locksmith.
Description of Work: They re-keyed four doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Katrina H.
12/2012
5.0
locksmith
 + -1 more
Our back door lock was broken and we called Raleigh Locksmith. They were able to come out that evening and changed out all the locks (we decided to change all the locks since he was there and they hadn't been changed since we bought the house). It was quick and from what I could tell, reasonably priced.
Description of Work: This provider changed the locks on three doors (only the inner workings of the locks, not the knobs themselves).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
John D.
10/2012
5.0
locksmith
 + -1 more
We called Raleigh locksmith based on other reviews and were very satisfied with the service provided. We moved into our new house on Friday and I called on Saturday to set up the appointment for the following Monday. The owner's son arrived early and completed the work very quickly and effectively and made us 6 keys to go with our new locks. We were pleased with the promptness, professionalism, and quality of work.
Description of Work: Rekeyed all the locks in our house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$158
dennis C.
08/2012
5.0
locksmith
 + -1 more
The locksmith showed up on time and examined the lock. He decided that the lock would need to be disassembled. Unfortunately, the lock was attached with security screws and would require special tools that he did not have with him. He said he could come back at another time. That was OK with me. Meanwhile I removed the screws (it took a while). So when he returned (on time) he was able to quickly remove and repair the lock. He obviously knew what he was doing and I was pleased with the service
Description of Work: I had a door lock that would no longer accept a key and needed to be repaired.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Kristina F.
07/2012
5.0
locksmith
 + -1 more
Punctual, same day service. Courteous. Would use again - no doubt.
Description of Work: Called to change locks out on an new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
ERIN B.
07/2012
5.0
locksmith
 + -1 more
Excellent service. Kevin was prompt, prepared, and professional. I left a voicemail on Saturday expecting a call back on Monday. However, Kevin called me back on Saturday (nice surprise) and set up a time for the following week. He was on time (waiting for me when I got to the job site) knew what he was doing even on a deadbolt that had some problems and stayed focused on getting the job done right with a high level of customer service. Had a nice discount for Angie's List. I would call Raleigh Locksmith again.
Description of Work: Re-keyed locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Carol S.
06/2012
5.0
locksmith
 + -1 more
He's extremely friendly and personable but doesn't waste time on idle chitchat. I would use his services again in a heartbeat and recommend him wholeheartedly.
Description of Work: Ed Walters came exactly at the time we agreed on and changed the locks on my front door, complete with the 5 keys I requested in 15 minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Michele Z.
06/2012
5.0
locksmith
 + -1 more
I found Raleigh Locksmith Service on Angie's List. I was expecting it was going to be more expensive but it wasn't, I was very pleased. I called in the morning when they opened up and they were able to come within two hours and that was very good, he said it may not be until noon and he got here sooner.
Description of Work: I used Raleigh Locksmith Service to rekey four doors and they provided me with keys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Sean R.
06/2012
5.0
locksmith
 + -1 more
I called four different Locksmiths from the Angies List Search, Raleigh Locksmith was the least expensive by $20.00. Ed asked if he could come over with in the hour, I was expecting the next day. He gave me one price, not a service call charge then an individual keyhole price and per key price. Ed called when he left his other job and was there with in the hour, plus a couple of minutes attempting to find poorly numbered street address, as promised. When he arrived he immediately went to work, he was efficient, very friendly and professional. I will recommend the company to my friends and will use them in the future.
Description of Work: Re-Keyed 8 locks including 3 exterior doors, an outbuilding and a shed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Dan J.
05/2012
5.0
locksmith
 + -1 more
Their price was pretty reasonable. They were excellent. I would absolutely use them again.
Description of Work: They changed the locks on the house we just moved into.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
MARY F.
04/2012
5.0
locksmith
 + -1 more
Ed came out very quickly and got my problem solved quickly. He did an excellent job.
Description of Work: He did some locksmith work for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carolyn H.
03/2012
5.0
locksmith
 + -1 more
I'd called to request service and they asked me to name a time. I gave them a two-hour windopw for the next day. Kevin called that morning to let me know he wouldn't be there at the start of that window but about 45 minutes into it--no problem at all for me, and I appreciated the courtesy of the call. When he arrived, he was polite and friendly, explained everything he was going to do, and completed the work in a reasonable amount of time. I'd recommend them to anyone needing a locksmith.
Description of Work: Rekeying of four doors, nine locks total.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
SLOAN K.
03/2012
5.0
locksmith
 + -1 more
Eddie came the very next day I called. I did have an extra service charge for after business hours, but I didn't think the charge was outrageous. He was courteous and went to work quickly doing the job in a professional and efficient manner. Would definitely use the company again if needed.
Description of Work: Replaced broken deadbolt on front door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Phil H.
03/2012
5.0
locksmith
 + -1 more
The response was excellent. Even when we encounter a problem due to poor original construction by the builder,Ed patiently worked through it to resolve the problem and complete installation of our locks.
Description of Work: We had double key locks installed and locks rekeyed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
John L.
02/2012
5.0
locksmith
 + -1 more
It appears to be secure against burglary. They are excellent. They do what they say are going to do and come promptly and charge a reasonable price. They are very, very good.
Description of Work: They installed a new lock that was not able to be picked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Michael K.
12/2011
5.0
locksmith
 + -1 more
It went well. They were friendly, prompt and professional.
Description of Work: They changed locks for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Betty W.
12/2011
5.0
locksmith
 + -1 more
I saw an ad for locksmith in my subdivision newsletter, called Ed at Raleigh Locksmith. He was very accomodating and came out the very next day. His van is well-equipped and he gets right down to the business at hand. He was a pleasure to deal with, very knowledgeable, answered all my questions and concerns. He rekeyed my entire house. Please note the above date and estimate of cost is a true guess as I had this done about 2 yrs ago. Using Ed was a great decision and I would recommend him to anyone as well as use him again in the future for any lock issues I might have.
Description of Work: Rekeyed entire house/ deadbolts and doorknob locks on all doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
John F.
11/2011
5.0
locksmith
 + -1 more
The locksmith was on time, did a great job, did one door for free, gave us all the extra keys we wanted, gave us an Angie's list discount and was a pleasure to work with. They really enjoy their work and did a great job.
Description of Work: The locksmith re-keyed all the locks on our exterior doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,500
Sally L.
07/2011
5.0
locksmith
 + -1 more
Prompt, polite, worked quickly, cleaned up after himself before leaving.
Description of Work: Installed 4 deadbolt locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Laura S.
04/2010
5.0
locksmith
 + -1 more
They were very nice and quick to respond. I called that morning and it was done that afternoon. The price was a little more than I expected but I guess that is my own fault for not asking before the work was done. I had a slight problem the next day with one of the doorknobs. I called and he went right over to fix it. I would definitely do business with this company again!
Description of Work: I had 4 locks rekeyed. All of the 4 locks were rekeyed to the same lock and I got 5 copies.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Connie O.
04/2010
5.0
locksmith
 + -1 more
Ed troubleshooted my bolt locks, fixed the bolt/key problem, and installed a "partner keyed" bolt/knob in another location of my house. He was great! Punctual, affable, friendly, very very efficient and everything works perfectly! I would use him anytime, over and over again!
Description of Work: ----fix key/bolt issues on installed parts of front door ----installed another bolt/knob system with matching keys ----ensured the keys worked; and in fact, made working copies of all keys--on the spot!
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Service Categories
Locksmiths
FAQ
Raleigh Locksmith Service is currently rated 5 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Raleigh Locksmith Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Raleigh Locksmith Service offers free project estimates.
Yes, Raleigh Locksmith Service offers eco-friendly accreditations.
No, Raleigh Locksmith Service does not offer a senior discount.
Yes, Raleigh Locksmith Service offers emergency services.
No, Raleigh Locksmith Service does not offer warranties.
Raleigh Locksmith Service offers the following services: Locks Re-keyed. Deadbolt Locks Installed. Locks Repaired. Master Keying Systems. Safe Changes. Cars & Trucks Opened. We are on the road most of the time and answer calls quickly. Angie's List does not alert us when a message is left on their website. Please call us at mobile: 919.880.0093 (Ed) or 919.880.5222 (Kevin), or business: 919.846.9300 for a quote or appointment. Thank you!