Rain-Go Inc - Gutters, Siding & Ext Carpentry Svc

I was very happy with the work Rain-Go Inc did. I had several other contractors provide quotes, and their price was fair for the work that had to be done. The only downside was the crew arrived much later than I had been told they would. Which would have been fine, but I was never called and informed they were running late. This was frustrating since I had to leave work early to be home on time. But other than the punctuality work, they did a great job.

They were very good. They left the area very clean. I was very impressed with them.

Tim, Susan and the entire crew are a pleasure to work with. Our gutters turned out wonderful and they were competitively priced. Very pleased!

All work was done in less than one day. The guys were polite, cleaned all the trash produced during the work. The new gutters and guards work great!

A section of soffit above our farmer's porch was rotting due to issues with the gutters that were originally installed when the house was built. The rot allowed for some squirrels to get into the roof above our farmer's porch and start building a nest. We had the squirrels removed and their entry point closed up. We needed the area that was rotted repaired and the gutters fixed to avoid future issues. The owner of the company, Tim, came out to perform the estimate. He did an excellent job at explaining what caused the rot and how best to fix it. In addition, he suggested adding gutter guards to help with the excessive pine straw in the gutters we always deal with. I felt his assessment of the rot issue was very honest. Although he suggested the gutter guards, I never felt like I was being pressured into buying them. His estimate was very fair and far more reasonable than another one I had received from another company. I decided to move forward with the work to fix the rot/gutter issue and hold off on having gutter guards installed until a later date. True customer service!!!....I was told that the team would arrive between 8 and 9 a.m. one Saturday morning to do the work on my house. After no one had shown up during the time they had confirmed, I had contacted the company to let them know. The office manager I spoke with said she would look into it immediately. In the interim, I received a call from the foreman. He was very apologetic and explained that it was his mistake that he hadn't arrived at my house at the promised time. The error was apparently due to a mix up he made with the work orders he had for the day. He then promised to be at my house around noon (which he was). After ending the call with the foreman, the office manager called me back and apologized as well. In addition to that, Tim, the owner of the company also called to apologize. They all stressed that this wasn't the way that they did business and all of them couldn't have been sorrier for the mishap. They went above and beyond to make things right, including refusing payment for the job. I was shocked by this gesture. I was so impressed that the company meant so much to all of them and that they were willing to go that far to gain my trust and future business. As for the work that was done, they went above and beyond with that as well. Not only did they add the new gutter and repair the wood rot, but they also cleaned out the squirrel nest and reinforced the entry point for the squirrels that the pest company had initially taken care of! All of the finish work was done to perfection and they cleaned up so well that you?d never know anyone was even there. I can't thank Tim and his team enough for all that was done. As for the late arrival, I was truly impressed how they handled such a relatively minor inconvenience. Their desire to make sure the job was done right, even when it was going the extra mile to improve upon work the pest company had done, was impressive as well. The entire experience spoke volumes of how Tim and his entire team take such pride in their company. I look forward to doing business with them in the future.

We were very happy with their service. They put something to block the squirrel from going inside the gutter and starting to chew on the side of the house to go inside the attic. So they just finished it. They were on time, they explained what they were doing and they were one of the best priced. They did a very good job. They were fast and we haven't had any problem. When the problem with squirrels had started my husband called them right away and they came the same day.

The World Famous Tim Howell met me at our property and thoroughly explained my options in regards to property drainage and location of the downspouts. Tim noticed a future roof drainage issue that could arise where the roof and garage met. Our inspector had noted this in a prior report. Tim recommended a custom gutter arrangement that resolve any future issues. It would be a small 2' section of gutter that would drain to a predetermined down pipe. Other companies hadn't even mentioned this but I agreed that this would be a great idea to alleviate future roof problems. I asked if he could help with a bathroom vent pipe sleeve that was coming loose from the roof as well as some singles at the roof peak that were damaged from prior aluminum fascia installation. Without hesitation he said he'd take care of it at no charge. His installers showed up on time and were completely finished in 3 hours. Excellent work guys and I apologize for the late review. I will definitely use Tim for future repairs and upgrades !

They did a great job and we are very happy with the way the gutters work now. Tim and the crew were on time and very courteous to work with, Susan was very helpful and responsive with correspondence and questions. Great group of people.

Estimator showed up early, looked over the job, made some good recommendations, showed us the colors and options for gutters and gutter guards, wrote up the estimate and was gone in about a half hour. We agreed that day to have the work done and scheduled work for a few weeks out to accommodate my schedule. The work crew showed up as scheduled, explained who was doing what, went to work, pointed out a few concerns as they got further into the job, took action to resolve the issue, worked past dark to finish the job but because some additional work was required during the course of this job, they still had to return the following morning to caulk and paint. The crew was friendly and hardworking (in very cold weather) and the chief explained what they were doing and when. We had complete confidence in these guys and the job looks great, excellent carpentry work, high quality workmanship. It was obvious that the crew had been working together a long time. They left the property perfectly clean when they were finished. You would never even know that we have gutters as the gutter color is so close to our trim, and installed so professionally. We are very pleased with the job and will definitely use this company again if/when we need this type of work done in the future.

My house, as built, didn't have any gutters on the front or side, and I never wanted to install them because I thought it would make the house loose some of its charm. But the gutters that Rain-Go put in are beautiful, just like those marketing photos you see on the Internet. I mean, the colors match the trim, the shingles run seamlessly onto the gutter covers, all the trim and detail is just perfect. My wife makes fun of me since I'm always bragging about my new gutters, and standing in the front yard admiring them. Since they were installed, there've been a couple of heavy rainstorms, and I've walked around with an umbrella in hand to see how the gutters work, and they're just perfect. I just look at the way everyone else's gutters are clogged with the fall leaves--and mine aren't. After taking a close look at the work Tim's team did, I'm really impressed at how good of a job they did. You get so used to seeing other contractors cut corners, do things incorrectly, or don't fix things that it's a pleasant surprise when a company like Rain-Go steps in and does things right, repairs things that would've become a long-term problem, but which a lot of contractors sweep under the carpet. Tim's team is neat, professional, and very knowledgeable. They take pride in doing things right, and everything they do just looks professional. If you've ever watched "This Old House", and wish you had the guys on the TV show come out to do your place, Rain-Go is it--it's just like having the PBS TV team come out, minus the cameras. They know so much more than how to do gutters--they can do just about anything. Everybody on the team has worked together for years--there're are none of those drifter guys who work in construction who do sloppy work on Tim's team, and to top it off, Tim supervisors them personally, as he only keeps on staff one team of workers. These guys are about the only ones who've ever done work on the outside of my house who I'd trust entirely to say to them, "Hey, just take care of this for me", and everything would be done right without me having to check up on them. I'm sure you could save a few dollars by going with a lower bidder, but I guarantee that the other team won't do as good a job as Rain-Go.

Tim did a great job in explaining all the options when he came out to give us and estimate. We understood how additional charges would be calculated for whatever rotted wood they needed to replace. The crew showed up on time both days for what was a two day job (due to a great deal of rotted fascia). They were courteous and professional and did a thorough job of cleaning up at the end of both days. They also took the time to point out several problems that needed to be corrected in relation to the recent replacement of our roof shingles. It was also a pleasure to work with Susan in the office.

Tim is the owner of the business and showed up on time for the estimate. He told me about the gutters he uses and showed me a book with samples of different colors and styles. I asked about the leaf guards and we walked over to the back of his truck and he had a display of about 8 different guards. He told me about each of them - the pros and cons - and then made his recommendation but said he would put whatever I wanted on. I went with his recommendation and they look great and the first test went extremely well - they performed perfectly with the first hard rain. Tim also provided a brush that can be extended enough to reach the gutter guards so we can brush off the leaves and pine needles as needed. The day of the installation it kept raining on and off but they waited it out and finished the job. I am very pleased with the results - both the look and the performance. (Note that the cost did not include taking the old gutters down since they'd already been removed, nor did it include any repairs as the painters previously took care of that.)

I moved into a new house on June 1, 2014 . Did not realized that Johnston County does not require gutters in their building code thus I missed that opportunity to negotiate gutters before closing on the house. In September I contacted three companies to provide estimates for the installation. The first company gave me a big song and dance routine but at the end did not provide me with the estimate because "my spouse was traveling" and they wanted both persons present. The second company also provided a nice show to impress me and provided an estimate that was way out of proportion with regards to what the job would cost. I had priced the cost of materials at LOWE'S and knew about how long it would take for the install. Finally Tim from Rain-Go came in a went straight to showing me what he has to offer as far as materials and gave me some insights into gutters. He was right on point and knowledgeable. His estimate of the work was right on! My decision was made to go with Rain-Go because of the over 300 comments on Angie's List coupled with the reasonable price provided. The experience I had the day of install was positive. They crew was of a friendly demeanor and professional. At the end they asked me to walk the job with the foreman. I requested a couple of 45 degree bends to dump water in my driveway and they were quick to satisfy my request. A couple of weeks later and after torrential rains I noticed one of the valleys in the roof was collecting and shooting water with so much force that it was shooting over the gutter. I called that morning and the crew showed up in the afternoon and corrected the problem to my satisfaction. I am pleased with their work and workmanship and will use them any time the need arises for any work for which they specialize. Overall a great experience!

We were experiencing issues with clogged gutters and we had squirrels attempting to find a home in our house. I called Susan at Rain-Go's office and she arranged to have Tim, the owner, meet with me the following week. I could tell right away that Tim knows his business and takes great pride in his work. After spending close to an hour with him, I knew he was the one we wanted to do business with. Yesterday, the crew showed up at 7:45 AM and spent all day installing a beautiful new gutter system. I was amazed they were able to complete the job in just one day. When they left, my yard, sidewalks and driveway looked better than it did when they arrived. You could not tell they were there at all! All in all, we are extremely pleased with Rain-Go and I highly suggest that anyone thinking about replacing their gutters or adding gutter covers call Tim first. You won't be disappointed.

This is my second set of gutters for my house, the first set was also installed by Tim. My original gutters were destroyed by hail. When I contacted Rain Go for my second set I was told he no longer covers the Fayetteville area. Tim's office manager is a very witty, we'll spoken, and knowledgeable lady, I also found out later she is his wife. After telling him I was a repeat customer she contacted Tim and he said he would come look at the job. Tim will spend as much time discussing the job with you until he is sure all your questions are answered. Tim provided me a very detailed quote on all the jobs I had done with many options. I didn't bother getting any other quotes for the job other than Tim due to the quality of work he did on my first gutters. My house has two sides that are over 70 feet long and my seamless gutters are perfect. Tim also replaced all the windows, and siding on one side of my house and they look fantastic. If you are looking for the cheapest price and don't care about quality don't call Rain Go. If you want a high quality job done at a fair price Tim is the man for you. Tim will show up when he tells you he will be there and will keep you very well informed on his progress. I will not hesitate to call Tim in the future for any repairs I need done, he is truly that good.

Very smoothly. They were friendly and helpful during the estimate process, responded promptly and performed the work very soon after the estimate. Their price was also substantially lower than the competition, and they work under a licensed general contractor who can make further repairs as needed to trim boards as the job gets underway.

Great experience with Tim's crew. Came when they said they would, did great work and cleaned up nicely. Explained different issues encountered and provided options for addressing. Will use Tim again, him and his crew are ones you can trust to get things right, the first time.

They were very knowledgeable and professional. I was very pleased with their work. The prices were competitive as well. They were great with the cleanup.

Fabulous !!!!! Looks and works like a charm. Would recommend to everyone. Carole and Jim Kababik

the price and quality of their gutters were comparable. I feel certain that had we chosen this company all would have been fine.

They previously installed the gutters on our house. They did an excellent job so we asked them to install the gutter cover system.

They honored the Angie's List coupon and discount. They did a good.

I emailed to request an estimate to replace gutters. Within a day, they had contacted me and scheduled the estimate. Tim, the owner, came by to do the estimate. He was very thorough, looked over the existing gutters, and gave me detailed estimates with separate options for gutter covers. He also provided per-foot rates in case any fascia or flashing was needed once they started the job. I appreciated his willingness to answer questions (I had a lot, especially about gutter covers) without trying to give a high-pressure sales pitch. Once we settled on the work, it was scheduled about two weeks later. The crew arrived right on time and finished the job in a single day. They called me to keep me informed about fascia/flashing that was needed. They cleaned up well after themselves (I found a single nail from the entire job), and the gutters/covers look great. The final invoice had no surprises compared to the estimate I got.

We used Rain-Go Inc - Gutters, Siding & Ext Carpentry Svc, they were absolutely A+ grades. We had them install our gutters and that's when they are in. They were a little high on pricing, but it was worth it.

Excellent service, professional, prompt, went above and beyond to help us!