Professional Touch Paint

When Fernando first came to our house to give us an estimate I knew in 5 minutes he was someone I could trust. He was true to his word and got us the estimate the next day. It was a fair price for the work to be done. As far as his crew, to say they are amazing is an understatement. They are much better than that. I have not seen that kind of work ethic in a long while and it was refreshing. All the hard work by these individuals and the professionalism along with a great attention for detail provided us with a great looking house both inside and out. They were also very courteous and friendly and we enjoyed having them here. It was not just get in get it done and get out. They spent the time required to look everything over and touch up where necessary and then they asked if we could look it all over and see any touch up that was needed. They would not leave until we were satisfied. (We didn't find any extra touch up needed once they were done). People have stopped and said our house looks like it belongs in a magazine. We could not be happier! I would recommend Professional Touch Paint to anyone. Their work is second to none.

Save yourself some grief and find another company for your painting project. Our story should tell you everything you need to know about Fernando and Professional Touch. You can corroborate my experience with the experiences of many other people on other review sites. When we decided to paint, we contacted several companies including Fernando's company, Professional Touch, for an estimate. While Fernando was the most expensive, we gave him the job because of a recommendation I found on our local community FB page. Unfortunately, I didn't look at Professional Touch's reviews on Yelp until after I started having problems with him at which point it was too late, I had already notified the other companies who previously gave me an estimate that I would not be using their services. I contacted Fernando a number of times over the weeks between the estimate and the original scheduled start date, December 7th. There was no rush, and we really didn't need to have the job done before Christmas or even in December for that matter. We originally told him we would like to start painting on or after December 7th, but again there was no rush; I told Fernando, we're just trying to repaint the first-floor of our home before March of the following year when we plan to have our floors refinished but can repaint the remaining part of the house at our leisure next year. Regardless, he indicated that he could start on December 7th and said we should talk the week he starts. I received no call, and he wasn't responding to IMs. I IM'd him a few times in that time period with questions as well as our color choice rarely getting an answer to a question or a response at all. Worse yet, I learned that he would not be showing up for the originally scheduled start date after I contact him a day or two before, and he didn't show on the rescheduled date with no call, IM, email, nothing. I called him when I realized they weren't going to show and he told me this ridiculous story that he rescheduled with me the previous day and realized it was a different Chris. I got the standard apology and request to reschedule. For me, I don't deal with businesses that are dishonest or deal with people disrespectfully. For those of you that are just starting the adventure of having your house professionally repainted it is a huge inconvenience when your painters reschedule as you need to prep for the painters. You'll need to move or cover furniture, take down pictures and wall art, clear closets, thoroughly clean plus you need to arrange for access. For us, this occurred right before Christmas, but didn't have to! This wasn't urgent for my wife and me; we were trying to be convenient for Fernando. We would have rescheduled with him had he treated us respectfully, but he didn't. I even contacted Fernando a couple of days before each scheduled start time as I quickly figured out he isn't organized or doesn't care. He told us he couldn't do it only after we called to confirm the first appointment, the second appointment he told us he would be there at 8 AM and never showed. Thank God he never started our house; In retrospect it was a blessing in disguise after reading the other Yelp reviews. Our overall job would probably have run us 5 or 6k as we need our entire house painted and we were just getting started. We likely would have dealt with his nonsense for the entire project. Yes, I did see reviews where people are satisfied with Fernando, but there's a lot of people that experienced what we did and we weren't even an urgent job... he could have pushed us out after Christmas or even into January and it wouldn't have mattered to us had he been a little more organized and respectful. It looks like Fernando and Professional Touch is hit or miss. Just be forewarned when you do business with his company. Do yourself and your spouse a favor and find somebody that is capable of conducting business respectfully.

Fernando was great. He gave us a great estimate and could start when we needed him and finished on time. It's tough to find someone who is professional, high quality, reasonably priced, and easy to communicate with - Fernando was all those things. We had him remove the textured ceilings, patch and paint, paint the trim, walls, and doors in the whole house (1800 sq ft) and are thoroughly happy with the results.

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Fernando and his team including Enrique and Erik did a great job for our new townhouse's paint job and I can't wait to recommend them to all my friends! We technically hired him for the job even before we closed (because we wanted the painting started the day after closing and for us to move in only after all painting was done). He was pretty flexible to work with and worked around our specific painting dates. He came for a walkthrough and gave us an estimate/pricing that was almost half of everyone else. And he clarified the lower price will not mean a low quality (and he kept his promise!!) His staff is a group of great, humble and polite men - what a pleasure to talk to and work with. I had 7 colors spread randomly throughout our 1500 sqft place and they understood exactly what color goes where. I explained once and 3 days later, everything was exactly how it was supposed to be. Clean straight lines where two colors met at an edge - perfectly finished! They did a great job cleaning the whole place after painting, before they left. I am a construction manager for a big commercial company and what we appreciate the most is a job well done, on time, at estimated cost. Professional Touch Paint did exactly that. I do not have a single complain. Affordable company that you can trust and you will enjoy working with.