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Professional Carpet Systems

Carpet Cleaning, Hardwood Flooring Sales and Installation, Upholstery Cleaning,

About us

PCS is a professional carpet, upholstery, and tile cleaning company. We offer quality workmanship, upfront pricing and stand behind our service. Our minimum service charge is $ 119.00 We primarily steam clean, But can provide low moisture cleaning if requested. Our cleaning products are pet-friendly and so are we. Let us take the anxiety out of this in-home service, you will be glad you choose us. Visit www.PCSRaleigh.com For convenient online booking. Personal phone text/call #919-208-3333 https://www.facebook.com/PCSMorrisville/

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, Upholstery, Tile & Grout, Hardwood Floor Cleaning, Pet Odor Removal

Services we don't offer

Hardwood Floor Sanding, Tile Floor Repair

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9185 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
8%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-185 of 185 reviews

Shannon H.
04/2017
5.0
carpet cleaners
  + -1 more
Wow! I was thinking I would need to replace my upstairs carpet, but decided to try having it professionally cleaned first. It looks great - I'm adding this to the spring cleaning list for next year.
Description of Work: Whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Professional Carpet Systems
Great news to hear that we were able to help you save money by not replacing your carpets. Thanks for the work and see you next year.

James C.
04/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Yancy was exceptionally courteous and conscientious in getting to work and taking care of our home. We had our area clear before he arrived and he was in and out quickly. I was working from home and appreciated his promptness and work ethic. I will use him again.
Description of Work: Needed carpets cleaned and a large wool rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Professional Carpet Systems
Thanks so much , he is truly a fine person and we are pleased to have him on our team.

Ali N.
04/2017
5.0
carpet cleaners
  + -1 more
Came out same day, more than fairly priced, got rid of the stain, carpet looks brand new.
Description of Work: Very large nasty stain on carpet. Thought I'd need to replace the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Professional Carpet Systems
Thanks , feels good to be able to help out in a time of great need.

Patrick M.
04/2017
5.0
carpet cleaners
  + -1 more
Very polite and on time. Took care to move furniture as well provide maintenance education. Will hire again.
Description of Work: Carpets in all rooms, stairs and hallways thoroughly cleaned!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Professional Carpet Systems
Thanks for taking the time to do this review . We were pleased to assist you.

Amie S.
02/2017
5.0
carpet cleaners
  + -1 more
This was a great experience and involved no work on my end! I thought our carpets were almost ruined from our puppy. Now they look literally brand new! I couldn't be happier.
Description of Work: Carpets cleaned and deodorized

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Professional Carpet Systems
Gald that we were able to restore these carpeted areas to there original look. Taking action in a timely fashion really made the difference in this situation.

Eric T.
02/2017
5.0
carpet cleaners
  + -1 more
Yancy took the time to explain the problem areas in our house, some that we did not even know about. Gave suggestions on good carpet maintenance. There is NO question I would use them again!
Description of Work: I got my entire house carpets cleaned. Yancy was my technician and he did an amazing job! He was also very punctual!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Professional Carpet Systems
Thanks so much for the great review. We are really grateful that you chose our small company to get the job done.

Jennifer B.
12/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Recommended to me, I have used Professional Carpet Systems several times now. Terry and his assistant were here today and, as usual they did a great job. I like that they are sure to move everything out of the way, offering to move things even I wouldn't have moved, to get a thorough cleaning. The carpets, stairs and rugs look great, and I also had them do my living room upholstery. All reasonably priced, they showed on time, were very professional, they take safety and damage prevention (to furniture legs/decor) into consideration, and my carpets were dry shortly after. They come highly recommended!
Description of Work: Cleaning of carpets and upholstery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David K.
12/2016
5.0
carpet cleaners
  + -1 more
They did an awesome job and exceeded my expectations. Our carpet is about 13 years old and we have only cleaned it about 3 times before this. They were able to get stains out that I did not think would come out. The one place that we had spilled a drink and it had gotten in the mat underneath, wicked up later after they got the stain up. So they gladly came out again to hit it again. We would highly recommend them They are very conscientious and have integrity.
Description of Work: Cleaned carpet throughout whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Joanna K.
12/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Very professional - called me promptly after purchase of deal. Scheduled quickly and showed up early. Love this. Gave me a really good price for some additional work that was not covered by deal (extra square footage). Gave me a recommendation for another vendor to clean a couch that they did not have right materials to clean (vinyl rather than cloth). Would absolutely use them again and strongly recommend.
Description of Work: Steam cleaned all carpets in house and spot cleaned an oriental rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Professional Carpet Systems
Thank you so much for taking the time to contribute to the online review process. It was a pleasure to serve you and your family.

Don H.
10/2016
5.0
carpet cleaners
  + -1 more
The two gentlemen that performed our work (one being the owner) were a pleasure to have in our home. The price quoted was so reasonable that it allowed my wife and I to have two extra bedroom rugs cleaned. We put t this company in our calendar for our periodic rug cleanings in the future.
Description of Work: They cleaned four bedrooms and our stairway rug runner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Professional Carpet Systems
A big thank you [Member Information Removed] [Member Name Removed] and his wife for allowing us [Member Information Removed] come into their beautiful home . We enjoyed the work and especially the great conversation.

Norah F.
09/2016
5.0
carpet cleaners
  + -1 more
The cleaning went very well. They were able to schedule me during the day/times I had available. They arrived on time/early for our appointment. They were efficient and thorough, getting out a few spots I noted prior to their arrival. They moved lighter furniture off the carpet that could get wet and the couch/loveseat they placed on blocks so as to avoid damage to the wooden legs. Very clean, courteous, and did a good job.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Response from Professional Carpet Systems
Thank you for your review.

jennifer F.
09/2016
5.0
carpet cleaners
  + -1 more
PCS did a WONDERFUL job of getting these cream carpets like new. They were flexible with scheduling and a dream to work with. Thank you!
Description of Work: Entire house (1200 sq feet) carpet clean upon move out of rental home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl L V.
08/2016
4.0
carpet cleaners
  + -1 more
I bought a deal and they came out and did the job exactly as it was stated. I did ask them to add on the service of having them clean my couch, chair and upholstery, it was an adequate job but I wouldn’t say it was an exceptional job. When they left the carpet was still very wet and I walk across. I don’t think there equipment sucked it up.
Description of Work: They did carpet cleaning.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Professional Carpet Systems
Thank you for your feedback.

Kelli G.
03/2016
5.0
carpet cleaners
  + -1 more
Great job! Carpets were cleaned as promised.
Description of Work: Move out carpet cleaning for a 2300 sq ft house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$319

Janet W.
02/2016
5.0
carpet cleaners
  + -1 more
Went very well. Carpets came out much better than we were expecting. Would definitely use them again.
Description of Work: clean and sanitized the carpets in the entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mark L.
12/2015
5.0
carpet cleaners, floor cleaning, hardwood floor
  + 1 more
Perfect service, as in past experiences with the same vendor. He showed up on time, was bright & cheerful, and went straight to work. Moved pieces of furniture as needed and performed flawlessly. They were careful not to damage any furniture, baseboards, or exposed chair rails. The used drop cloths to protect wood floors. Cleaned and sanitized carpets for a fresh clean odorless smell. Would use this company again. Terry always does a great job and leaves little residue or residual moisture on your carpets. Carpets were dry within 6 hours. The owner oversees every job and his helper was also quite cordial and worked with a passion. Thanks Terry
Description of Work: 1200 sqft carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Professional Carpet Systems
We would like to say many thanks for the kind words of encouragement.

David K.
11/2015
5.0
carpet cleaners
  + -1 more
Professional Carpet Systems did an awesome job. They were very professional and exceeded my expectations. It had been quite a few years since we had our carpet cleaned. I could not believe some of the old stains they were able to remove. I would highly recommend them..
Description of Work: Cleaned the carpet throughout the whole house (upstairs and down along with the stairs).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

scott C.
11/2015
5.0
carpet installation, carpet cleaners
  + 0 more
They were very professional and did a great job!
Description of Work: Cleaned all the carpeting in our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul L.
10/2015
5.0
carpet installation, carpet cleaners
  + 0 more
The were prompt and did a great job!. I would use him again without hesitation.
Description of Work: The cleaned all the carpeting in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Erica B.
09/2015
5.0
carpet cleaners
  + -1 more
The owner and one other gentlemen came and was early for the appointment. They were thorough and very personable. They offered to help my Senior citizen mother with other things that was needed. She felt like they went the extra mile to pull out furniture were some other companies haven't.Overall she was very , very pleased and will definitely use them in the future. Please support this company.
Description of Work: The company vacuum and shampooed the entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$204

Mel K.
08/2015
5.0
carpet cleaners
  + -1 more
Terry came with one other worker. They were pleasant, hardworking, and did a great job!
Description of Work: Carpet cleaning for 6 rooms, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

David H.
06/2015
5.0
carpet cleaners
  + -1 more
I have used them a couple of times. They are very professional and they have very good prices.
Description of Work: I used Professional Carpet Systems to do a whole town house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Heather Q.
06/2015
5.0
carpet installation, carpet cleaners
  + 0 more
Very good results. My children, pet, and guests have made some serious stains over the past five years and every time Terry works on them, they go from bad to great. Most are completely gone after he treats and cleans. I am so pleased to have PCS on my list of trusted service providers. There is a lot to like about a company that does an excellent job and is professional enough to make you happy to have them in your home.
Description of Work: Terry cleaned my whole house of carpet Including stairs again this month. Beautiful. We have used PCS five times now I think and I am thrilled every time with how excellent my carpet looks and how fresh the house smells. Seriously good results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Professional Carpet Systems
We very much appreciate the kind words. Our business is a people business , we just happen to clean carpets , hardwoods and tile.

Michael L.
06/2015
5.0
carpet cleaners
  + -1 more
I have used Professional Carpet Systems before and will use them again. They arrived on time (a little early, actually, which was fine), did an excellent job cleaning the carpets, and were very time efficient. You will pay a bit more than the bargain services out there, but you will find that the cleaning service is superior to the others. Classic "you get what you pay for."
Description of Work: Clean carpets in 3 bedrooms, hallway, stairs, part of bonus room, entryway rug

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Tammy H.
04/2015
5.0
carpet cleaners
  + -1 more
Very good. Professional, punctual. Removed some paint stains from carpet and made the carpet look fresh!
Description of Work: Cleaned carpets in our rental property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Contact information

4211 Atlantic Ave, Raleigh, NC 27604

https://www.PCSRaleigh.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Hardwood Flooring Sales and Installation,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile

FAQ

Professional Carpet Systems is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Professional Carpet Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Professional Carpet Systems offers free project estimates.
Yes, Professional Carpet Systems offers eco-friendly accreditations.
No, Professional Carpet Systems does not offer a senior discount.
Yes, Professional Carpet Systems offers emergency services.
Yes, Professional Carpet Systems offers warranties.
Professional Carpet Systems offers the following services: Carpet, Upholstery, Tile & Grout, Hardwood Floor Cleaning, Pet Odor Removal
Hardwood Floor Sanding, Tile Floor Repair

Contact information

4211 Atlantic Ave, Raleigh, NC 27604

https://www.PCSRaleigh.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM