About us
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.9185 Reviews
Showing 151-175 of 185 reviews
Nancy T.
08/2017
carpet cleaners
+ -1 moreExcellent, professional work.
Description of Work: Whole house carpet cleaning.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$199
Christine H.
04/2017
carpet cleaners
+ -1 moreDid a good job. Went well.
Description of Work: Cleaned all carpets. Did a good job. Happy with results.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Response from Professional Carpet Systems
Sherry M.
06/2016
carpet cleaners
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Janice O.
02/2016
ceramic tile, carpet cleaners
+ 0 moreWent very well.
Description of Work: cleaned carpet, tile in bathrooms and kitchen
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$309
Vincent B.
02/2016
carpet cleaners, upholstery cleaning
+ 0 moreunknown
Description of Work: Cleaned a couch, and arm chair, and odor control due to pets
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$175
Response from Professional Carpet Systems
William P.
12/2015
carpet cleaners
+ -1 moreunknown
Description of Work: The date of service was 1/25/2015 and the cost of service was $179.00.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Brian B.
09/2015
carpet cleaners
+ -1 moreunknown
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
Nancy S.
09/2015
carpet cleaners
+ -1 moreunknown
Description of Work: steam cleaned the carpets. did nice work
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$179
Beryl P.
07/2015
carpet cleaners
+ -1 moreunknown
Description of Work: Cleaned carpet. When stain reappeared, owner came and cleaned area again.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$140
Stephen W.
04/2015
carpet cleaners
+ -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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| professionalism | |
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Yes, I recommend this pro
Rosemarie R.
03/2015
carpet cleaners
+ -1 moreEverything went great.
Description of Work: I had hired them for carpet cleaning.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$179
b carolyn H.
02/2015
carpet cleaners
+ -1 moreunknown
Description of Work: They did a good job on the carpet and some of the stains. Based on other reviews I thought they would be able to get out some older stains. They could not. The carpet overall looks great but for the old stains
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$159
Cheryl C.
01/2015
carpet cleaners, upholstery cleaning
+ 0 moreNo audio found.
Description of Work: No audio found.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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| professionalism | |
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Yes, I recommend this pro
$199
Pauline D.
01/2015
carpet cleaners
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$199
karan T.
11/2014
carpet cleaners
+ -1 moreIt went well.
Description of Work: I purchased a big deal for carpet cleaning.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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| punctuality |
$199
Eric S.
09/2014
carpet cleaners
+ -1 moreThey did a good job.
Description of Work: .
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$223
Michelle W.
06/2014
carpet cleaners, hardwood floor
+ 0 moreunknown
Description of Work: I forgot when they were scheduled to come, so they came and I was at work. The owner sent a message via Angie's list and said to call Angie's to get refund for deal I bought. I called the technician who came, and we rescheduled but I had to pay full price, which I offered to do because I really wanted to use them. My carpet was pretty bad due to dog accidents. He was done faster than any service I have ever used, and there have been many. The carpet was pretty soaked in certain areas. I felt like he worked hard in certain areas and not very hard in others. He did leave me a sample of a product that would help with pet stains, which I appreciated very much. It worked pretty well. I haven't used them since but only because I am replacing my carpet.
| Rating Category | Rating out of 5 |
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$160
Keila M.
06/2014
carpet cleaners, hardwood floor
+ 0 moreunknown
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Phil S.
05/2014
carpet cleaners
+ -1 moreWent very well.
Description of Work: Cleaned carpets.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$225
Antoinette C.
04/2014
carpet cleaners, hardwood floor
+ 0 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
Jeffrey N.
04/2014
carpet cleaners, hardwood floor
+ 0 more.
Description of Work: second time we have used them!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$129
Joe B.
04/2014
carpet cleaners
+ -1 moreunknown
Description of Work: I purchased the big deal for $199 Whole House Carpet Cleaning -- Stairs Included. My experience turned out fine. There was one technician here doing the work and scheduling was fine. The owner came back to go over the spots the technician missed. He made everything correct. Ultimately, it was a good experience.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Nancy D.
02/2014
carpet cleaners
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$109
Beth V.
05/2012
carpet cleaners
+ -1 moreThe original reason that I called Terry was that our dog had an accident and then we added a few more areas for Terry to do....which were much needed. We have used Professional Carpet Systems several times over the past several years. He is the BEST!!! When I have called Terry he has always come that day or the day after.We are VERY HAPPY with his work we would HIGHLY RECOMMEND him!
Description of Work: Terry from Professional Carpet Systems carpet cleaned 3 rooms and the hall.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$132
Response from Professional Carpet Systems
LINDA K.
05/2011
carpet cleaners
+ -1 moreThey did the work I hired them for, and were easy to contact, and on time. The carpet was cleaned and left in good shape. They advertise that they leave the carpet almost dry, and they did use big fans as they finished. However, the fans blew things in the room around, especially the curtains, and the carpet seemed pretty wet when they were done. I also took one of the men around to show him what I wanted done, but the man with him did most of the cleaning; and I am not sure all the of things I asked were done. Overall I would hire them again. But I would probably ask that they not use the fans.
Description of Work: I hired Professional Carpet systems to clean the carpet in 4 bedrooms, a hall and steps, and a den.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
Contact information
4211 Atlantic Ave, Raleigh, NC 27604
https://www.PCSRaleigh.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMLicensing
Bonded
Insured
No License Required for Trade
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Hardwood Flooring Sales and Installation,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile
FAQ
Professional Carpet Systems is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Professional Carpet Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Professional Carpet Systems offers free project estimates.
Yes, Professional Carpet Systems offers eco-friendly accreditations.
No, Professional Carpet Systems does not offer a senior discount.
Yes, Professional Carpet Systems offers emergency services.
Yes, Professional Carpet Systems offers warranties.
Professional Carpet Systems offers the following services: Carpet, Upholstery, Tile & Grout, Hardwood Floor Cleaning, Pet Odor Removal
Hardwood Floor Sanding, Tile Floor Repair
Contact information
4211 Atlantic Ave, Raleigh, NC 27604
https://www.PCSRaleigh.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PM