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Precise Roofing and Exteriors L.L.C.

Roofing, Gutters, Siding,

About us

Superior quality at a reasonable price! Precise Roofing and Exteriors proudly offers the great quality, expertise and warranties of a large corporation without the sticker shock. Serving the Raleigh NC and triangle areas, our focus is on offering our clients genuine and solid service. Let us be the contractor you trust for your next home improvement project and we will guarantee your satisfaction.

Business highlights

21 years of trusted experience
Minority Owned & Operated
Emergency Services Offered

Services we offer

Proudly serving the Triangle and surrounding areas. Same day appointments are possible. Experts in Re-roofing and roof repairs, Flat roofs,commercial roofing, slate, clay tile, cedar shake, Standing seam or corrugated metal roofing, custom metal and copper work,Chimney caps, gutters, siding, painting, general maintenance. Roof inspection reports.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available
PayPal
Venmo
Zelle

Photos of past projects

Reviews

4.8218 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 101-125 of 218 reviews

Irene L.
05/2016
5.0
roofing
  + -1 more
It was excellent. Mr Santos arrived at 2pm on the dot. He checked the roof and attic to see where the leak was. He repaired the flashing and gave us an estimate on sealing the chimney if the repair did not work. I appreciated him trying to find the least expensive solution before recommending something more expensive. His price for the sealing was very reasonable. I will use this company if I have other roof issues and would highly recommend them to anyone else.
Description of Work: Did a roof inspection and repaired flashing around chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Mark C.
05/2016
5.0
roofing
  + -1 more
I really enjoyed working with Roberto. I did also get quotes from two other well known roofing companies in the area. Precision was roughly 20% cheaper. They removed two layers of old roofing, replaced all the fascia boards, repaired extensive wood rot damage in the soffits, installed new 6 inch gutters with expanded downspouts, installed a rain drop gutter guard system and installed a new, GAF timberline roof. I looked them up in GAF and Precision is master certified with GAF. the work took them about a week and I didn't have any problems. Roberto was great to work with. He is a "hands on" sales person as opposed to a pure sales guy for other big companies that drive up in a 60k shiny truck (where do you think that extra 20% goes). Here is the breakdown of the pricing: Roof 5235 Fascia Boards 850 Gutters 1264 Guard 992 Soffit vents 120 Sub fascia 100 Soffit 360 Expanded Downspouts 165. House is 2000 square feet
Description of Work: New roof, new gutters, new gutter guard, extensive wood rot repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$9,000

Robert R.
04/2016
1.0
roofing
  + -1 more
He called to push appt back later - not a big deal but close to getting dark. Showed up to do roof inspection- did not fix my one concern, just told me to call if it leaks again. was up on roof for under 20 minutes - none of the issues I see were noticed, all I got were some pics of things to spend money on, didn't even caulk the one trouble spot or comment on raised shingle. Very quick brief look over roof, 20 minutes and a few pics - feel ripped off. Got nothing other than a quick once over for the money - shame... First time user on Angie's list - not sure where I went wrong compared o the other reviews on this guy. Waited now for a over a week for price quote, not that I would have him do the work after my first wasted chunk of money, but all communications has stopped with him not replying.
Description of Work: roof review and patch as needed - not that he did................ window quote and chimney cap quote never received, no response for over a week...

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$135

Response from Precise Roofing and Exteriors L.L.C.
Mr. [Removed Member Name], thank you for the time to offer your opinion about our service on this forum. We apologize for leaving you with a negative impression of our company as this is not our intention. We do wish to offer an explanation to some of the concerns you mention. The average roof tune up inspections takes between 30 and 90 minutes. This greatly depends on the size and complexity of a roof. Your roof is fairly small and aside from sealing some damaged shingles and sealing the leaking area, there was not much else that was needed and that is why it did not take more than 30 minutes. The Roof Tune Up service you purchased is intended perform minor roof repairs as found to be needed on the roof; however, it not a guarantee nor should it be relied on as such. We are 100% certain we did our best to seal and tack down anything we found to be questionable on your roof including the leaking area. Only some leaks can be repaired by sealing questionable items but most other leaks require extensive work that is not included in the service. This is why I mentioned I would seal the area that was leaking but there would be no assurance the leak would be repaired UNLESS the flashing and shingles were replaced over the leaking area. your opinion that we did not even seal the affected area is not true. I am sorry the attempted repairs were not successful. I am not sure there is a way we can prove this to you unless you phisically climb the roof and look for yourself or I would be more than glad to go up and take photos to show what we were able to complete. If the leak is still active, it means the flashing and shingles need to be replaced for a permanent fix. I apologize if you did not receive the proposal we sent by email. I have the (digital) paper trail to show we attempted to deliver the proposal but not sure why it did not make to its destination. We will be sending you a check in the mail for a refund I the service given your discontent. Again, we apologize for the negative impression and thank you for the opportunity to offer our services. Roberto Santos Precise Roofing and Exteriors Rsantos at [Hyperlink Removed].

Sarah M.
04/2016
5.0
roofing
  + -1 more
Overall, this is a great company. Their price was in the middle of other quotes I got, but the professionalism of Roberto swayed me to go with them. He explained everything, was genuinely nice, answered my questions and responded quickly to any questions and concerns I had. The crew arrived on time and worked all day for two days. Roberto himself came out to check on things and did some work himself, he even came at the end to verify the work. When the work was done, there were a few small issues I saw, and Roberto fixed them right away that same day. He responded quickly to my e-mails and phone calls. The quality and professionalism of this company is great, I am not easy to please, but they met my expectations, if not exceeded them. He even left me a whole pack of shingles just in case I need them in the future. I recommend this company to anyone and would use them again myself.
Description of Work: Removed old shingles and roof mat; installed new roof mat, shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Juan V.
04/2016
5.0
roofing
  + -1 more
It was raining on/off that day, and at the agreed time, the provider didn't arrive. But, he called after I sent him an email and explained that he assumed since it was raining that we would reschedule. very understandable. He was in the neighborhood and came anyway, and when he did the rain stopped long enough for him to complete the job. So, other than the communication, everything was done as expected.
Description of Work: fixed/replaced loose shingles

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$145

chris R.
04/2016
2.0
roof cleaning, roofing
  + 0 more
Contractor said they would send someone on Friday and do a time and material repair. No show until a phone call later in that afternoon saying they would be late. Given how late in the day that they called I told them its best to try Monday morning and they agreed. Monday came and no show until almost noon after another call saying they would be late. The man that did show up didn't have the materials, tools or expertise to repair a membrane even though I clearly told the owner the specific material of the roof/age and scope of what was needed. Contractor wanted to have yet another team some following day with proper experience and materials. After 2 days of these guys wasting my time and the prospect or more of the same I told them to move on and go home. Cant recommend these guys given this experience.
Description of Work: needed a rubber roof repair.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from Precise Roofing and Exteriors L.L.C.
Mr. [Member Name Removed], I want to offer our sincere apologies for failing in such a manner. We recognize we did not live to our service expectations with your service request and regret this. Our projects at the time took longer than anticipated and there were some communication issues. I wish you the best. You were very patient with us and I very much appreciate that. Should you still need assistance with your roof repairs, I would like to offer coming out myself on Sunday and repairing your roof at half the cost. Please call or email me if you would like to schedule this. Sincerely Roberto Santos 919-631-1187 Rsantos@preciseroofingnc.com

Angela T.
04/2016
5.0
roof cleaning, roofing
  + 0 more
It went well, he said we might need a new roof soon but didn't try to sell one, went ahead and patched everything and said it should last a couple of years. Didn't charge anything extra above what the roof inspection cost.
Description of Work: Checked the roof, patched a few places, put a cap on a corner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Tom S.
03/2016
5.0
roofing
  + -1 more
Roberto did an excellent job of checking my roof and showing me pictures of what needed to be repaired. We agreed on the work and his worker showed up today and fixed those items he showed me. This work will extend the life of my roof and prevent any damages from leaks.
Description of Work: Conducted roof inspection and did some repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Cindy and Perry J.
03/2016
5.0
roofing
  + -1 more
Work was professionally done in a quality way by Precise Roofing. In addition to the wind damage that I had wanted repaired, the owner saw several other roof items, including some rotted wood, that they could fix. Because we are planning on putting the house up for sale, having this done at the same time as the other "tune-up" work was very helpful. The price quoted for the additional repairs was very reasonable for the work performed. I would definitely use them again or recommend them to others.
Description of Work: Service provider owner came out and looked at our roof and responded to my questions about both the core roof "tune-up" and certain roof repair work that was needed due to wind damage. The work was then completed by the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Thomas D.
03/2016
5.0
roof cleaning, roofing
  + 0 more
Fine. No issues since
Description of Work: Fixed leak in roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$45

Douglas W.
03/2016
5.0
remodeling, gutter cleaning, gutter repair, roof cleaning, roofing
  + 3 more
Roberto was very professional. Heard him hammering at some loose shingles. Took pictures of the problem areas that need to be resolved. He will be sending me a quote for the additional work. Glad I did it.
Description of Work: roof inspection, cleaned gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Eric E.
02/2016
4.0
handyman service, roof cleaning, roofing
  + 1 more
My service went very well. They explained what they were going to provide and made recommendations for future issues..
Description of Work: Precise roofing inspected my roofing, made minor repairs to my roof vent, and filled loose nails holes with roofing sealant.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$120

Robert J.
02/2016
5.0
siding, gutter repair, roofing
  + 1 more
Roberto did a great job. He was here on time. He went right to work. He finished a well done job in a timely manner. He was professional and friendly.
Description of Work: Repaired roof where tree had fallen. Replaced siding and guttering. I provided shingles and siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Alice M.
01/2016
4.0
roofing
  + -1 more
My experience with them went well. There were no additional costs to the Big Deal, but he had some recommendations. I do not think he added anything because that did not require material and I did not buy any material. He was very good. He was full of joy and just recommended maybe next year would be a good time to replace the roof. For the ones that he did, $150 was a little bit too much. He was a little late, but he called and said that he was going to be late so that was fine.
Description of Work: I purchased a Big Deal for Precise Roofing and Exteriors LLC. They checked my roof. He nailed down the loose shingles and there were a good number of them.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$145

Response from Precise Roofing and Exteriors L.L.C.
Ms. [Member Name Removed], Thank you for taking the time to express your thought on our service. The Roof Tune-up service includes a thorough inspection of the roof and repairing any obvious roof defects. It was good thing that your roof did not need extensive work or needed additional material as it was in fair condition. I do not consider this a negative aspect of the service. Your roof is also fairly small and easy to work on that is why the service did not take long but that does not mean we excluded anything. We will be glad to credit the full amount of the Roof Tune-up should we be your contractor of choice when you replace your roof. Thank you. Roberto Santos 919-631-1187 rants@preciseroofingnc.com

ron T.
01/2016
5.0
roofing
  + -1 more
Running late but called to let me know. Went right to work and worked til dark. Well prepared and very pleasant to work with.
Description of Work: Inspect roof and correct minor problems; lifted shingles, exposed nail heads, vent pipe collars.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Roland B.
01/2016
5.0
roofing
  + -1 more
showed up on time and did a high quality job. He was careful and professional. It was a pleasure to deal with him.
Description of Work: Installed proper mount for roof antenna and repaired holes made by cyber dish installer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

doug C.
12/2015
5.0
roofing
  + -1 more
Fantastic! Roberto was right on time. Very professional and thorough. Identified couple of key issues that needed addressing in the short term. Took pictures to show us precisely where the issue were. We asked for and promptly received a very reasonable proposal and have scheduled the work. The roof is 15 years old and we talked about future long term options and will be discussing this further.
Description of Work: Roof tune up. Inspected roof. Replaced some cedar shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Kathryn P.
12/2015
3.0
gutter repair
  + -1 more
Roof tune up went okay. I asked for a quote on new gutters, that got lost in email. Finally got it and accepted the quote. Tried to schedule the service and I've been put off for 6 weeks now. Nice enough guy but obviously needs an assistant to handle appointments and keep the work on schedule.
Description of Work: He did a roof tune up.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$40

Marilyn G.
11/2015
5.0
handyman service, roofing
  + 0 more
Roberto is very knowledgeable, experienced, courteous and customer focused. He quickly addressed our issues and concerns.His visit was well worth the month of waiting and several reschedules. We were so impressed with him that we asked him to submit a proposal for re-roofing our home.
Description of Work: Caulk around skylights and pipe boots. Re-adjust downspout and track down leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Christine M.
10/2015
5.0
roofing
  + -1 more
They did a great job. They took pictures of the roof, fixed some issues, and will come back to do more work later.
Description of Work: I purchased a deal with Angies List $39 for One-Hour of Roof, Siding, and Gutter Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Olin B.
10/2015
1.0
roofing
  + -1 more
The provider setup an appointment for 19 Oct @ 4 p.m.. I asked if an earlier appointment was possible because seemingly my roof had issues during the recent downpour resulting in visible leakage in the upstairs bathroom. He did state that his schedule was hectic but believed that he could provide services on 12 Oct at the same time. He did not make that appointment but sent an "email" notifying me that he could not make it. I called his number and had to leave a message asking if he would setup another appointment or stick to the original date and time, 19 Oct. I have not heard from them since. I've called a couple of times and left messages and received no response. We're moving out of state and was considering having the roof resurfaced and this minor repair would've given us an opportunity to check out their work. We will be looking for other service providers.
Description of Work: Nothing.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$35

Response from Precise Roofing and Exteriors L.L.C.
[Member Name Removed], we sincerely apologize for the communication issues you and I have been experiencing. We sent you several emails to your personal email address and through Angie's list but never heard back from you. There is no phone number or address for you on file so we could not contact you through any other means. Again, we apologize for not being able to communicate with you. If you would be so kind as to send me the best number to call you I can contact you as soon as possible and schedule your service setting a high priority on it. We would be willing to offer a sizable discount for any additional work that you may need. Thank you. Roberto Santos 919-631-1187 Rsantos@preciseroofingnc.com

Chris B.
10/2015
3.0
roofing
  + -1 more
The contractor never performed the work but he did end up contacting me and apologizing. He was very professional and I would give him another chance in the future.
Description of Work: The provider never contacted me after 3 days to schedule an appointment.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0


Response from Precise Roofing and Exteriors L.L.C.
Mr. [Member name removed], We apologize for the delay in contacting you regarding your service appointment. We just realized that there is a problem with the notifications we are getting on or mobile devices versus the information we receive login in on a desktop computer. We will ensure this provider is made aware of the issues so that this does not happen again. You purchased the service 3 days ago so again, we apologize for not contacting you within the 48 hour window that is required. We will prioritize your service to make up for the lapse in communication due to technical difficulties. Thank you.

Sylvie P.
10/2015
5.0
gutter cleaning, gutter repair, roofing
  + 1 more
He was very professional, did a great job, and was pleasant. Also showed me items that I need to fix in the future which was helpful for planning purposes.
Description of Work: Check the roof for any damage and fixed them. Cleaned out gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Doran W.
10/2015
5.0
roofing
  + -1 more
Repaired any loose tiles; sealed any areas that needed it; told me that there may be some areas that might have storm damage. .
Description of Work: Checked my roof. Excellent work and I would recommend this provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Michelle A.
10/2015
5.0
roofing, siding
  + 0 more
I discovered a few weeks ago I had a minor leak in my roof through an exhaust pipe. Also a small piece of siding had blown off my house in a storm. When I saw the ad for Precise Roofing and Exteriors L.L.C. I knew it was for me. They called me within a couple of days and were very good on scheduling around my schedule even though they were very busy from our recent heavy storms in the area. I was able to get scheduled within a week or 2. My serviceman Roberto arrived on time for the service and was very professional. He walked around the house with me to discuss my concerns and listened to my 'layman' explanations of what I thought the fixes might be with full interest. He offered possible suggestions and gave my ideas credit even before he had looked at things. He performed the service and fixed all of the problems with ease. It only took about 45 minutes. After he was done he walked me around the house again to show me what he had found and done. Even though he found a few minor issues he did not try and up-sale me immediately with saying they needed to be done asap. Most things he found were related to the original installation during building. Roberto let me know they could fix them for a good price but that at the moment it was ok but might be an issue in the future. There was no pushing to have it done immediately. Before he left he answered the many questions I had about care and upkeep of my siding and some replacement siding I need to have done. He gave me some ideas on price and even gave me an idea on some prices for replacing my Mother-in-Laws roof in Raleigh. He listened intently and made me feel at ease. No talking over my head with wild terminology or extreme quotes for work that might not need to be done. Overall I was very impressed with Roberto and Precise Roofing and Exteriors L.L.C. They are a locally owned company and their prices are lower than many competitive roofers in the area. I plan on using them in the future when I have a new roof put on my Mother-in-Laws home and for any exterior needs I may have. A+ guys!
Description of Work: Roof inspection, resealed an exhaust pipe on roof from attic, rehung a piece of siding that had fallen off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Contact information

9121 Anson Way, Raleigh, NC 27615

http://www.preciseroofingnc.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Siding,
Chimney Repair,
Exterior Painting,
Skylights

FAQ

Precise Roofing and Exteriors L.L.C. is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

Precise Roofing and Exteriors L.L.C. accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal,Venmo,Zelle
Yes, Precise Roofing and Exteriors L.L.C. offers free project estimates.
Yes, Precise Roofing and Exteriors L.L.C. offers eco-friendly accreditations.
Yes, Precise Roofing and Exteriors L.L.C. offers a 5% senior discount.
Yes, Precise Roofing and Exteriors L.L.C. offers emergency services.
Yes, Precise Roofing and Exteriors L.L.C. offers warranties.
Precise Roofing and Exteriors L.L.C. offers the following services: Proudly serving the Triangle and surrounding areas. Same day appointments are possible. Experts in Re-roofing and roof repairs, Flat roofs,commercial roofing, slate, clay tile, cedar shake, Standing seam or corrugated metal roofing, custom metal and copper work,Chimney caps, gutters, siding, painting, general maintenance. Roof inspection reports.

Contact information

9121 Anson Way, Raleigh, NC 27615

http://www.preciseroofingnc.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM