Pool Scouts

pool cleaning service

About us

At Pool Scouts, we pride ourselves on providing quality service that customers can believe in. Whether it is openings, closings or service, we can take care of all of your swimming pool maintenance and cleaning needs. Ask us about our weekly service. We look forward to working with you!

Business highlights

9 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.519 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
5%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.6
Showing 1-19 of 19 reviews

Derick T.
11/2022
0.5
It started great until this last couple of weeks. Quick rundown: Over the past few months my mother has been sick and has been taking care of her. My mother passed away in the middle of October and I had to pay for the funeral out of pocket. The following week Pool Scout came out to my home and I called in for payments. I told the lady DO NOT KEEP MY CARD ON FILE because at the beginning of the month I will be using another card So first she drafted more money than what I approved. I let that slide BUT THEN I looked at my bank account on Nov 1st and just who drafted my card. Bad business. I have been a customer for a year so I had to cut ties.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
0.5


joseph c.
08/2019
5.0
Always on time, communication is great and they are very professional. I’m so glad I changed my pool services this year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard H.
07/2019
4.5
Pool guy was very helpful and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$180

Wanda W.
09/2018
5.0
Pool Scouts always came in a timely manner, informed me when on their way, informed me when job was complete and went over results with me. Very professional team. They got my pool cleaned in a shorter, less costly manner than services I'd used before

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Bill Y.
07/2018
4.0
A large company with multiple employee's and technicians. Sometimes requires 2-3 trips to solve one problem.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$70

MIC H.
06/2018
5.0
Very professional and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Olivia J.
06/2018
2.5
The cost for the quality of service was not good.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
3.5


Troy B.
01/2018
5.0
Did an excellent job cleaning and closing out pool. We will be using them going forward for our pool service needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$249

Linda R.
11/2017
5.0
Scheduled them to clean and winterize my pool. They are reasonably priced & returned my inquiry right away & will be using them to close my pool for winter

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael M.
11/2017
5.0
Pool Scouts is the third company I have hired to close my pool. They are by far the most organized, professional organization that I have worked with and would recommend them to anyone. The price was a little higher than the other two companies but their price included closing chemicals and they removed and plugged all of the inlets which was not done by the other companies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

eileen h.
08/2017
5.0
They did an excellent job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James K.
07/2017
5.0
They were here on time and did a great job cleaning the pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John B.
07/2017
5.0
Very accomedating to our schedule.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
4.5

Yes, I recommend this pro
$80

Valerie C.
07/2017
5.0
Very customer oriented they were truly dedicated to making me happy! I would definitely use them again and recommend them to anyone.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$370

Iris F.
06/2017
5.0
Got here on time. Very professional and did everything they supposed to do. Also, the customer service giving by Mrs. Olga Kennedy, was excellent...We are very pleased...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

winston c.
06/2017
5.0
What an efficient groupof professionals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$560

Nicholas C.
06/2017
5.0
They got here on time, kept me advised when they left, when they got here. Did everything they said they would do. They made sue I was satisfied before they left. They did things my way since I know my pool best. I was very pleased with their work and they made a friend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$69

    Contact information

    PO Box 33171, Raleigh, NC 27607

    http://triangle.poolscouts.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM
    Sunday:
    9:00 AM - 5:00 PM

    Service Categories

    pool cleaning service

    FAQ

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Sunday: 9:00 AM - 5:00 PM

    Pool Scouts accepts the following forms of payment: CreditCard
    Yes, Pool Scouts offers free project estimates.
    No, Pool Scouts does not offer eco-friendly accreditations.
    No, Pool Scouts does not offer a senior discount.
    No, Pool Scouts does not offer emergency services.
    No, Pool Scouts does not offer warranties.

    Contact information

    PO Box 33171, Raleigh, NC 27607

    http://triangle.poolscouts.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM
    Sunday:
    9:00 AM - 5:00 PM