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Phoenix Stone Solutions

Marble and Granite, Countertops and Backsplashes, Kitchen and Bath Remodeling,

About us

We form relationships with each client that allows us to meet their unique design and remodeling needs, beginning the process by an initial consultation to determine if our services and personal style are a good fit. We are available for consultation in home, at local suppliers, to guide in the choice of materials and are present during the process from design/template, fabrication and installation.

Business highlights

14 years of trusted experience

Services we offer

We join our clients in the process of choosing stone and other kitchen remodeling options, such as cabinetry, flooring, lighting, appliances, etc. (home or business). We partner with an elite group of local contractors and suppliers for all aspects of remodel, but our company personally handles your countertop template/ installation process. We offer stone restoration and permanent sealing services, whether we have installed your stone or the job was completed by another local business.

Services we don't offer

Floor refinishing, buffing. Tile repair. Grout cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
14%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.9
responsiveness
4.7
punctuality
4.7
Showing 1-7 of 7 reviews

Dave O.
06/2015
5.0
countertops, marble & granite
  + 0 more
Ran into a last minute problem installing a new fixture in kitchen counter top. Contacted Chris through Angie's List and coordinated that way. Good guy. Very professional. The job was neat. Pretty quick. Good work. I basically hit the minimum trip charge because it was a small job. I'm happy with the outcome and would use Phoenix Stone Solutions again.
Description of Work: Enlarged existing hole in granite counter top to permit fixture installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Carol R.
01/2015
4.0
countertops, marble & granite, home remodeling
  + 1 more
unknown
Description of Work: Phoenix Stone provided access to design consultants on stone and backsplash tiles. They aided in the choice of quartz countertop material, and silgranite kitchen sink. They installed the kitchen counters and recut the butler's pantry to accommodate a granite countertop. Small firm, their work is very good, but because they are small you may wait a while for the services to be performed/finished. We would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Response from Phoenix Stone Solutions
Thanks for the review. We enjoyed working with you both immensely. We have recognized that due to quick growth our response times have bot been ideal. We sincerely apologize for this. We have hired employees since we completed your project that will help us moving forward to offer not only a stellar end result our clients have come to expect, but the best experience possible all around. Thanks again for taking time to write a review. We hope you are still enjoying the beautiful kitchen.

Alice A.
01/2014
5.0
marble & granite
  + -1 more
Arrived on time, he was very knowledgeable and professional. We have been very pleased. I would always ask if there are any discounts and.or coupons available for the services offered.
Description of Work: Application of Granite Shield Permanent Sealer on granite countertops with guarantee and also application of the sealer of stainless steel sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$415

Charles D.
01/2014
5.0
countertops, marble & granite
  + 0 more
When they came to give the estimate, they were very professional and courteous, and explained how the process would proceed. On the day the work was completed, the workmen arrived promptly, again explained the work that would take place, removed all etching and dull spots, and applied the sealant. The work was done in a very professional and timely manner, and maintenance of the surface was carefully explained. To date, there have been no problems with the work that was completed and the surfaces look as good as they did a year ago.
Description of Work: They applied granite shield permanent sealer to the piedrafina master bath vanity and splash, the tub surround, and to the shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$817

Sal C.
12/2013
5.0
countertops, home remodeling, marble & granite
  + 1 more
Our kitchen was 12 years old and was in need of a renovation. Phoenix Stone Solutions came in and did an amazing job. They replaced our old tile countertop with quartzite and it looks absolutely amazing. Chris even coordinated the other work needed (tile backsplash, electrician). The job was done quickly, on-time and on-budget. Unlike most contractors, Chris showed up when he said he would and the entire experience was quite amazing. We couldn't be happier with the work they did. Chris and Scott (and the rest of the crew) were professional, courteous and knowledgeable; I would not hesitate to recommend them and we will be using them for all future work.
Description of Work: Completely replaced our kitchen countertops

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Mary B.
12/2013
5.0
marble & granite, countertops
  + 0 more
Had a plumbing emergency that required replacing sink faucets. Replacement faucets were too large for holes in granite counter top. Was facing having no kitchen sink for the holidays. Called Phoenix and they came in about 4 hours and revised the holes quickly so the new faucet would fit. Chris Phoenix and his helper were very prompt and professional and left no mess.
Description of Work: Revised plumbing access holes in granite counter top

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Phoenix Stone Solutions
Hi (removed member name), Thanks for review. So glad we were able to get you the help you needed quickly!

BJ C.
08/2013
5.0
marble & granite, home remodeling
  + 0 more
They are flexible, and knowledgeable about who they bring into the home to assist with any work that needs to be done. Caroline went with me to help me pick out different types of granite. She went way above and beyond to help find the right cabinet faces. They were on time, did the work, and cleaned up after themselves. I will definitely use them again. I would recommend them to others.
Description of Work: They helped me design and install a new second island into my kitchen and dining room area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Phoenix Stone Solutions
Hi [member name removed]! Thank you so much for your review. I hope you are still enjoying that amazing island! It was wonderful to work with you, and we enjoyed the process as much as we were pleased with the finished product!

    Contact information

    unknown, Raleigh, NC 27615

    www.phoenixstonesolutions.com

    Service hours

    Monday:
    5:30 AM - 8:00 PM
    Tuesday:
    5:30 AM - 8:00 PM
    Wednesday:
    5:30 AM - 8:00 PM
    Thursday:
    5:30 AM - 8:00 PM
    Friday:
    5:30 AM - 8:00 PM
    Saturday:
    7:30 AM - 2:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Marble and Granite,
    Countertops and Backsplashes,
    Kitchen and Bath Remodeling,
    Buffing and Polishing

    FAQ

    Phoenix Stone Solutions is currently rated 4.9 overall out of 5.

    Monday: 5:30 AM - 8:00 PM

    Tuesday: 5:30 AM - 8:00 PM

    Wednesday: 5:30 AM - 8:00 PM

    Thursday: 5:30 AM - 8:00 PM

    Friday: 5:30 AM - 8:00 PM

    Saturday: 7:30 AM - 2:00 PM

    Phoenix Stone Solutions accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, Phoenix Stone Solutions offers free project estimates.
    Yes, Phoenix Stone Solutions offers eco-friendly accreditations.
    No, Phoenix Stone Solutions does not offer a senior discount.
    No, Phoenix Stone Solutions does not offer emergency services.
    Yes, Phoenix Stone Solutions offers warranties.
    Phoenix Stone Solutions offers the following services: We join our clients in the process of choosing stone and other kitchen remodeling options, such as cabinetry, flooring, lighting, appliances, etc. (home or business). We partner with an elite group of local contractors and suppliers for all aspects of remodel, but our company personally handles your countertop template/ installation process. We offer stone restoration and permanent sealing services, whether we have installed your stone or the job was completed by another local business.
    Floor refinishing, buffing. Tile repair. Grout cleaning.

    Contact information

    unknown, Raleigh, NC 27615

    www.phoenixstonesolutions.com

    Service hours

    Monday:
    5:30 AM - 8:00 PM
    Tuesday:
    5:30 AM - 8:00 PM
    Wednesday:
    5:30 AM - 8:00 PM
    Thursday:
    5:30 AM - 8:00 PM
    Friday:
    5:30 AM - 8:00 PM
    Saturday:
    7:30 AM - 2:00 PM