Things went well, and because I was an existing customer for termite control, they gave me an additional break from what was already a good price.
Description of Work: Mosquito Control. I purchased a contract
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Terry R.
04/2017
5.0
pest control
+ -1 more
When I bought the house I got their name through the realtor. I got the house secured. You have to have an termite inspection to sell a house. I knew the termite inspector the previous owner had, I did not like them. I dropped them, and got these people. They could not crawl through the deck, no one can get to it. That area is not treated, its not accessible. They check with flashlights, to see that area. They do what they can. Price is pretty typical. They came out twice. They didn't charge me the first time. That was an estimate. They went over the previous owner's records.
Description of Work: They walked over the property with me, to see what the previous treatment was. They did the full termite treatment. Drilled through foundation, and cover the holes. They come out every year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Terry R.
04/2017
5.0
pest control
+ -1 more
In North Carolina we have to have termite insurance here. We have a problem with that. They call me to remind me its time for your annual. I know the feller the technician that comes out, he wasn't able to come out this time. The scheduling when U called back, I missed him. They sent another out that was friendly and professional. I go around and watch them. I make sure to remove anything that may get in their way, so they can do their jobs quickly.
Description of Work: This was a yearly inspection for termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Melonie T.
08/2016
5.0
pest control
+ -1 more
They are always early. They have great service and if you need them anytime between the regular periods, they will come out and there is no extra charge.
Description of Work: We started using Pest & Termite Consultants. They come every three or four months. They do the interior and exterior treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Melonie T.
08/2016
5.0
pest control
+ -1 more
They just tell us when they are going to show up and I am here. I have had them for 10 years.
Description of Work: We use Pest & Termite Consultants. They come every three or four months. They do the interior and exterior treatment.
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert H.
07/2016
1.0
pest control
+ -1 more
The house we purchased had obvious active termite infestation with very clear damage around the back door and kitchen floor. The wood in the door was held together only by the paint. Any ethical, conscientious and knowledgable termite inspector would have found this damage easily. This company, however, gave us a clean termite inspection for our purchase so we went ahead with it in good faith. Unfortunately, for us the homebuyers, when a termite inspection is done for a home purchase it is a different type of inspection than the one done if you call a termite company to come out to your home and check for termites. Ironically, they will do that inspection at no charge because they are trying to get your business. The inspection done in connection with this real estate buy came with a $475 bill and all they had to do was come in walk around, see if any termites introduce themselves and walk out. They are not even required to tap the wood inside your house to see if it's hollow and being eaten by termites. They simply walk around, collect the money for the inspection and walk out. At least that's what this company did and now they are hiding behind the faulty state report that says they only have to do a visual inspection. If the company was reputable they would have actually done an inspection. They refused to pay for any of the damage that my husband and I had to have done to the home we purchased because of their inferior inspection. Our realtor told us when we called her about the termites not to worry because we had a termite inspection and they would stand behind it. Buyers beware this company will not!! Then to add insult to injury the owner of this company and the manager told me the termites moved in just after they inspected and ate an entire door frame before we moved in a few weeks later, while being rude and condescending to boot! In addition to costing us thousands of dollars in repairs they also insulted us. They never once apologized or tried to work out a solution. They told us "out of courtesy we will treat only the area where we think the termites came in and give you a discount to treat the house, but we will not pay for any of the damage you purchased with the house because of us. Did they honestly think I would trust them with what was left of my house. Not a chance!!! Please beware of this company because 2 other termite inspectors have been in here since and both said the termites and the damage were here when this company inspected. Do yourselves a favor if you're considering buying a house and call an inspector to come in and actually look for termites in hopes of gaining your business to treat the house. THAT'S A FREE INSPECTION. I paid this company...Unbelievable!! I don't want this to happen to anyone else. Thanks, Darlene Heuts PS I asked them to pay $1000 which was just a portion of the damage we incurred. They said absolutely not and tried to intimidate me by saying I was slandering them. Trust me every word of this review is true and while I lost out I don't want anyone else to.
Description of Work: This was a home purchase termite inspection by an unethical termite company
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$475
Kevin O.
07/2015
4.0
pest control
+ -1 more
The technician was very friendly. He explained how everything would work with my quarterly treatment. He stated he thought he was only coming out here to spray and sign me up for quarterly service. I told him I had requested a quote from the office, when I had originally called, and they told me they were sending him. He said his direction was that I was signing up for the quarterly service and he did not realize that I had not been told how the service works. He proceeded to explain the quarterly service and discussed what all was included. He ended up spraying the entire house and was very happy to do so. I asked him about termite protection and he said that he would have to call his boss. After making the phone call he spoke with me and told me that his boss would call me back within the week and set up and appointment, but he was not involved with the termite side of things and the boss had to come do the estimate. Long story short, I never heard from the boss for the termite inspection/treatment. It appears to me that the front office didn't quite have everything together. 1) I simply requested a price quote for quarterly service and instead received a technician who was told I was signing up for service. 2) I'm writing this review on July 7th (almost a month after the service was performed) and have yet to hear about my termite inspection/treatment. I decided to give them a C in responsiveness because for the quarterly treatment they were very quick to get a tech to my house (within a week). But do to lack of communication/understanding I have yet to hear anything about termite control.
Description of Work: I signed up for a quarterly treatment program, the technician came out and sprayed the entire inside and outside of the house. I also wanted to start termite service and make sure my house was protected but never heard anything about this service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$70
Sylvia F.
06/2015
5.0
pest control
+ -1 more
I got three months of their mosquito treatments. If it doesn't work, they promise to come back and try again - its a great service.
Description of Work: Mosquito Treatment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Elizabeth P.
04/2015
5.0
pest control
+ -1 more
I have 15 years of service from them and they have been outstanding. They're excellent for me. There is no flaw with their service. They're the best.
Description of Work: I also have an exterminator and it would be Pest & Termite.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard H.
02/2015
5.0
pest control
+ -1 more
Called company at noon and asked if someone could come out today. CSR said she would contact manager and have him call me. Mr. Holland called and said Allen would be at my house in about 10 minutes. He was. I showed him the area of the kitchen where the ants were seen. He went under the house, found the nest and destroyed. He would come back if we saw any more ants within thirty days. He left information about the company's services and prices because I asked for it.
Description of Work: Destroyed ant's nest
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
John T.
01/2015
4.0
pest control
+ -1 more
We have been using their services since we purchased the house fifteen years ago. They call each time the inspection is due. They come out once each year for inspection. We have had termites twice since we have been living in this home. The second time was in the same area they had previously treated. They were located in an area underneath the house that was hard to get into. They treated both times and subcontracted the repair work. Overall, I am satisfied with their service.
Description of Work: They provide annual termite inspections and treatments. They provide annual termite inspections and treatments.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Kara L.
06/2014
5.0
pest control
+ -1 more
Sid examined around the house and conducted through testing in the crawl space of this renovated old home. His testing of wood for rot/termites was thorough, and his extra efforts to test beneath covered surfaces was very helpful. Sid was friendly, professional and efficient all around.
Description of Work: Termite, powder post beetle, old house borers, and other inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Michael W.
12/2013
5.0
pest control
+ -1 more
Have used them for years and always provide great service and timely appointments.
Description of Work: Quarterly service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Jeanette O.
12/2013
5.0
pest control
+ -1 more
Jimmy Woodell is our Service Technician and he is very knowledgeable and professional. Would highly recommend Jimmy and this company.
Description of Work: Routine maintenance to keep home pest free.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
David K S.
10/2013
5.0
pest control
+ -1 more
It went very well and immediate improvement was noticed
Description of Work: Provided pest service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$75
David S.
07/2013
5.0
pest control, home inspection
+ 0 more
Sid was very thorough and knowledgeable. He examined all the nooks and crannies of a potential new home. He kept me informed of all of his findings along the way. I would highly recommend Sid and his team for any pest related issues.
Description of Work: Termite inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Pam O.
06/2013
5.0
pest control, lawn treatment
+ 0 more
Chris was punctual and friendly. He sprayed in each room, collected my check, then finished up outside. Chris has been coming every 3 months for several years now. We've used Pest and Termite Consultants for 15 years. Couldn't be happier with their services.
Description of Work: Chris sprayed both inside and out to control bugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Sharon N.
05/2013
5.0
pest control
+ -1 more
Always call first and never stop calling until we schedule - which is good because I would forget about it and then with my luck, have problems later. Always give a thorough inspection
Description of Work: Did the annual pest and termite inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jonathan M.
11/2012
2.0
pest control
+ -1 more
I had been using this company for some time for preventive treatment for roaches. This month, they came to our location and did not perform the treatment, but billed us for it. I called the main office, and was told that the representative waited a whole 5-10 minutes, but no effort was made to contact the main line my cellphone. I was actually there. I terminated the agreement with the company, because they refused to return to do the service that was missed, but insisted the bill be paid.
Description of Work: I had been using this company for some time for preventive treatment for roaches. This month, they came to our location and did not perform the treatment, but billed us for it. I called the main office, and was told that the representative waited a whole 5-10 minutes, but no effort was made to contact the main line or my cellphone. I was actually there. I terminated the agreement with the company, because they refused to return to do the service that was missed, but insisted the bill be paid.
Rating Category
Rating out of 5
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0
$325
Josh B.
09/2012
5.0
pest control
+ -1 more
We use Pest and Termite Consultants for our home termite warranty. Richard, our technician is great and you won't meet a friendlier, more knowledgeable guy. Whether you're looking for a wealth of knowledge about bugs or just a great conversation, he's your man. They come by once a year and inspect for termites, which thankfully, we do not have. If we ever did have a problem though, I know these guys would come through for us! Having the warranty offers great peace of mind and a few years down the road when we sell our house, I'm sure it'll give our buyers peace of mind as well. Always a good experience with these guys.
Description of Work: Annual termite inspection for termite warranty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Kris P.
07/2012
5.0
pest control
+ -1 more
The area technician, Dale, called immediately to set up an appointment. He even arrived early with an advance phone call. He was very polite and informative when asked questions. He spent time explaining why and where he would be spraying the house. In comparison to other companies, the cost is quite reasonable. We signed up for 1 year of service. We were warned that we may see more bug activity for a few days after spraying, but I noticed an immediate, dramatic drop in the amount of roaches and millipedes found in the house. I am very pleased with their service.
Description of Work: Had the house sprayed inside and outside to help prevent and get rid of cockroaches and millipedes. First time we have had the house treated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Don S.
07/2012
5.0
pest control
+ -1 more
Brad is my technician and I highly highly recommend him. he is outstandinding
Description of Work: We have been using them for three years. They do quartly spraying and annual termite inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Betty A.
06/2012
1.0
pest control
+ -1 more
During this visit today regarding the oil spot, the man who claimed he was the owner proceeded to use this exact language toward me, "What's your name, b****?!" I responded by asking what he called me and he repeated it again. This was incredibly inappropriate and unprofessional. I was absolutely shocked and still am. This was such an awful, terrible experience. I would never use this company again and would like to warn people about this experience.
Description of Work: They were the pest and termite control people that our builder had used. They come out once a year for our check ups. He called yesterday and he came out to perform the service. Everything checked out just fine. His parked truck left an oil spot on our drive way that we were a little annoyed with so we asked if they could come out to remove it and they said they would come out and look at it the next day. They showed up a half hour late and came with three people, the owner, a manager, and the worker whose truck was in our driveway. The owner voided our warrantee and removed us as customers. They ripped our check up in front of us. All they really had to do was pressure wash off the oil mark on our driveway, that's all we were looking.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
James C.
06/2012
5.0
pest control
+ -1 more
They are very cost effective. They are extremely personable. They are responsive and come when they say they will. They are also very efficient.
Description of Work: They did an annual termite and pest inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James D.
06/2012
5.0
pest control
+ -1 more
They basically come through with their guarantees. Their thorough with their inspections, very cordial, and friendly on their visits. We have been very pleased with them. Prices are reasonable.
Description of Work: We use Pest and Termite Consultants for pest control services.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Lawn Fertilization & Treatment,
Home inspection
FAQ
Pest & Termite Consultants Inc is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Pest & Termite Consultants Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Pest & Termite Consultants Inc offers free project estimates.
No, Pest & Termite Consultants Inc does not offer eco-friendly accreditations.
No, Pest & Termite Consultants Inc does not offer a senior discount.
Yes, Pest & Termite Consultants Inc offers emergency services.
Yes, Pest & Termite Consultants Inc offers warranties.
Pest & Termite Consultants Inc offers the following services: Pest, termite & moisture control.