ONOFRIO CONSTRUCTION INC

This is the worst business I’ve ever dealt with and I am a project manager at a state institution. This company will gaslight you until you get so frustrated with them that you give up on getting them to complete what you asked them to do. They did about 10K worth of work that I did not ask for, then charged another 5K to complete the original scope of work. Collin Chappell is a liar. He told me he installed concrete supports for my balcony and he didn’t do it and tried to get away with it. Now I have wood beams rotting in the ground surrounded by wet packed clay. I even have an email catching him in the lie and he still won’t fix it. They will lie straight to your face, take as many shortcuts as possible, make every excuse in the book and will steal your money. RUN.

If your community HOA is going to contract with Onofrio, my neighbors and I would recommend that you oppose it. Onofrio subcontracted the roof replacement with an incompetent bunch of roofers. There were very slow, put the wrong vents on the dryer exit vent pipes, and pulled exhaust vent pipes from gas furnaces and dryers. Some of my neighbors had leaks which were not there previously and wood floors were damaged. Onofrio was very slow if at all to respond to requests to fix. It took longer than 3 weeks before I got a response on the dryer vent, The person they sent out first (who was an Onofrio employee) to replace the wrong dryer vent exit argued with me that I was wrong. When I finally showed him from inside the attic that I indeed knew what I was talking about, his response was just "oh". At least the second person they sent out (who wasn't an Onofrio employee) did a standup job on the vent exit replacement and repairing where the exhaust pipe had be pulled out. I've made sure to tell everyone that I know not to use Onforio.

The gentleman who answered the phone was polite, direct, and honest. He let me know that they're in their busiest time of year & would not be able to send an estimator for 2-3 weeks. While this doesn't work for our timeline, I appreciate that he didn't waste our time by promising more than they could deliver. I'll consider calling them again for future needs.

A request was sent on 5/2/17 inquiring if they would be able and interested in doing repair work for me. To date I have not heard back from them. Very unprofessional in my opinion, which means it's highly unlikely I would ever approach them for work again.

N/A Did not use this company

Only one very obvious splitting board was replaced. Railings that were unstable were not replaced. Places that were splintered were left. Pickets were left unattached. Staining was uneven and the top board of the privacy fence was not cleared of bird droppings or stained. I called the owner back out to review and he agreed more work needed to be done. Two guys came out with a nail guy and attempted to secure the loose railings. I had to go out and make suggestions as to how best to angle the gun. No wood was replaced or resurfaced. The top of the privacy fence visible from my loft was still incomplete. The workers did not use a ladder but attempted to reach the area with a spray gun. I took the recommendation of my HOA manager as well as the townhouse neighborhood near me. With two trips I still have a lousy splintered deck and am out $1000.

This was the best yet of the special construction offers I've used. The person who came was energetic, careful, enthusiastic, and capable. I will look him up the next time I need something done.

fantastic, better than it was before it was broken. This guy was amazing and respectful, kind, immaculate with respect to keeping the area clean, etc. Will call again! and again!

Handyman did what was needed to be done per request in a quick, efficient manner.

na

Took a little more than the 3 hours, but reasonable that did so. Professional job

Went well. He did a nice and neat job and cleaned up behind himself.

unknown

I purchased 3 hours of handy man services as an Angie's big deal. Onofrio Construction provided the service. Two men arrived on time, and repaired a hole in the wall, one in the ceiling due to plumbing issues, and reattached a curtain bracket which had pulled out from the wall. The sheet rock repaired included painting the ceiling and the wall. They did a good job and did it within one and half hours. The only additional charges I had to pay was $25 for materials that included mud/putty, paint, etc. Onofrio Construction did a good job at a reasonable price. Their employees were professionals. I would use them again.

It was fine. My husband dealt with them. They got it done quickly and in the time frame they said. In the beginning it was difficult to schedule. We were stood up once with no phone call.

Cesar arrived right on time. He worked very diligently for the entire 3 hours of time we paid for with our Angie's List Big Deal. He was careful and courteous and didn't leave a mess. Did a great job.

EXTREMELY disappointing! I used this promotion to schedule one of Onofrio's workers to take down the drywall (and hopefully the framing) in the wall between my basement laundry and adjoining bath and an intersecting closet. I wanted the plumbing and electrical exposed in advance of a 2:00 appointment with Onofrio's estimator (Claudio) later the same day. The estimate would have been for reconfiguring these 3 areas into one large bath. When the worker arrived, I was on the phone. He went into the bathroom and laundry room and started taking picture (which I thought was odd), but I thought maybe he was taking before-and-after shots. After he was done, I started to go over with him the work that needed to be done. But before I started, he gestured toward the bathroom and said something that wasn't clear to me, but he ended by saying I needed to call Onofrio's office but he gave no explanation as to why although it seemed he had some kind of problem with the work. So I asked him for Onofrio's phone number and he said he didn't have it. That was frustrating because now in order to call and find out what was going on, I had to go find the number and time was ticking away on my 3-hour Angie's List Deal. So before looking for a phone number, I tried to get some understanding of what the problem was so I started showing/telling him the work to be done. In the bathroom I showed him the drywall that he needed to take down. He smiled when I mentioned taking down the drywall like he was "pleased" about doing that. But when we walked into the laundry room and the worker pointed to the wall (to be taken down) he said a few words about the plumbing pipes and electric wires in the wall. I gathered he had an issue with taking down the framing around the pipes and wires, so I told him to just take down the drywall. He didn't say anything. We walked out of the laundry room and again without saying anything to me the worker walked out of the back door. Since he didn't say anything and had told me to call the office, I thought he was leaving. So I closed and locked the back door and went upstairs to look for Onofrio's number. I called the office immediately and spoke to Morgan the dispatcher to find out why the worker didn't want to do the work. She said she would call me back. After an hour I had not received a call back. So I called twice and got voicemail both time. Three hours later I received a call from a man Mr Onofrio(?) who said the worker said (1) I was mad, and (2) I told him I didn't want him to do the work and (3) that I locked him out! To be clear, yes I was frustrated that the worker wasn't telling me what the problem was or why I had to call the office. So I'm sure the frustration showed on my face. After all, time was passing on my 3-hour Angie's List Deal and no work was being done and I didn't know why! But I was not rude to the worker in any way. He didn't say anything after we came out of the laundry room to suggest he was now agreeing to do the work. He didn't say anything at all, he just went out of the door. So I thought he just left. That's the only reason I locked the door since I was going back upstairs. All he had to do was ring the doorbell next to the door and I would have gladly let him in since I'm anxious to have this work done. Since clearly English is not the worker's first language, I can chalk some of this confusion up to language and cultural differences. But the most upsetting part was the call from the gentleman in the office who was quite unpleasant. The possibility of this being a communication issue with his worker did not seem to be a consideration. Instead told me "he didn't know me from a hole in the wall" and I should get my money back from Angie's list.

I was very pleased with his service. It was three hours of handyman work for $99. If he was not done within two hours I would have asked him to do something else but I was just so pleased with it. The service was very professional. I offered our ladder just to make the job easier for him but he said no and he actually has ceiling paint. When we put the light fixture down and the ceiling fan up there were still a ring left from the beige original color because the fan is smaller than the original light that was up there. He was able to touch the paint up; I didn't have any so I was happy he has that. He was awesome all around.

It went great. The guy who came (whose name I have already forgotten) was very nice, polite and clean. He did a great job with everything-seemed to really know what he was doing. I plan to have them come and install handicapped rails in my mom's condo next.

Caesar arrived on time and fixed the shed door in less than one hour - impressive as it required removal and shaving to fit. He immediately began work on my secondary project and to my surprise and delight, completed it within the alloted timeframe (and it looks wonderful!). I could not be happier with my experience and should also note that both Caesar and Morgan (office contact) were SO pleasant to work with. An A+ all around.

They were absolutely great, on time, diligent in their work, and very knowledgeable. They achieved all my expectations within the time span.

A+++ This company was great to work with. They have a live call center so it is easy to get a hold of a real person in an office environment. They workers showed up on time and after a quick briefing of what needed to be done they got to work. They were quick and thorough with no standing around. Hard workers. Our team lead was Kirk. I would absolutely use this company again!

Andy and his crew are professional, friendly, and efficient. Both jobs went very well and we are extremely happy with the quality of work done.

Overall my experience was good. They coordinated entry to the unit with the tenant and kept me informed all the way.

I was very pleased with the work done. The trim boards were installed and caulked smoothly and the painted to match the existing trim. All work was done on the day they promised to complete the work. Everything was cleaned and left neat. I had contacted 4 different contractors, but only two gave estimates. The other estimate was slightly more expensive, and did not include painting the trim boards.