Choose anyone but Lawrence Green. He gave a quote and didn't complete the job. So now I have to find someone with the honesty and integrity to do what they said they would do. Avoid at all costs. You will pay someone else to fix his work like I have.
Description of Work: Hardwood floor refinishing
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$3,500
Richard B.
05/2014
5.0
flooring contractor
+ -1 more
They did A wonderful job!!! Lawrence is A great person to work with, his crew neat ,very clean, prompt. We made a change in one closet after they started the work, no problem. They are planning to do more work for us.
Description of Work: Pre-finished oak solid flooring for 2 bedroom, plus big hallway. Tour out carpet, moved all the furniture,put it all back.!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,142.37
rebecca F.
07/2012
5.0
flooring contractor, hardwood floor
+ 0 more
We first used NC floor Guys about 4 years ago when we remodeled our kitchen. We have been extremely pleased with the original hardwood installation, and Lawrence's suggestions on blending the new floor with the old floors worked very well and the new floor looked great next to the 60-old hardwoods. Recently we had some water damaage and Lawrence and his crew came to repair the damage. They have done a very professional job. The new flooring flows seamlessly with the old. You cannot tell where the new wood has been put in. They were very professional, explaining everything as they went along from extimate to finish. They moved the refrigerator and an upright freezer with no damage to other floors, there was virtually no dust in the rest of the house and everything was spick and span when they left. They even returned on Sunday morning to move the refrigerator and freezer, so we would not be inconvenienced any longer than necessary. We plan to use them again in the fall when we refinish some other rooms.
Description of Work: We had some water damage to the hardwood floor in the kitchen and a number of pieces of flooring had to be taken up and replaced. Then the entire floor had to be resanded and sealed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Ronald F.
01/2012
5.0
flooring contractor
+ -1 more
Everything has been great with this company. They pay great attention to detail, down to the tiniest detail. I’d definitley highly recommend them to others, and already have.
Description of Work: We’ve used their services a few times, and our last project ended around June.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gregory L.
08/2010
5.0
flooring contractor, hardwood floor
+ 0 more
The work was done on time and the floors looked fabulous.
Description of Work: Installed hardwood floors in a kitchen - breakfast nook - living great room of approximately 40 x 15 ft.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Lucinda G.
05/2010
5.0
flooring contractor, hardwood floor
+ 0 more
We hit a snag in the original schedule due to a family-medical emergency with the owner of the company. However, he communicated professionally with us about the delay and offered to recommend another company to do the work. We decided to wait until they could do the work and we're glad we did. They were prompt, worked hard, and did a good job.
Description of Work: Removed carpet and put down bamboo flooring in family room and dining room.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Ronald F.
04/2010
5.0
flooring contractor, hardwood floor
+ 0 more
It was an excellent experience with them. They were really, really good and are people I would use in a flash. I spent a little less than $3000. I was tearing out my carpet and putting hardwood floors in its place. Everything was good and they did what they said they were going to do. They also followed up with me when I did not get back to them real quick. The guys all knew what they were doing and it wasn?t any question that they weren?t experts at what they do. I had three quotes and their quote and another was of $10 of each.
Description of Work: I used The Floor Guys Inc. Two months ago and they installed hardwood floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Krish V.
02/2010
1.0
hardwood floor
+ -1 more
Lawrence Green & his crew did show up & completed the job on time. I am extremely dissatisfied about their support/service after they completed their work. Following are the issues. - Kitchen marble floor is cracking up in multiple places. When I asked Lawrence about it, he says there are foundation issues in my house. Hence the kitchen marble floor is cracking up. When I consulted another tile flooring contractor, he blamed the installation for the problem. - Hardwood floor in all rooms are warping/curling. When I asked Lawrence, he blames the humidity. When I consulted another floor guy, he told me the installation was wrong! I spent so much money & whenever I look at my flooring, I feel so bad & helpless. So beware of Lawrence Green & his crew. Get your warranty terms in writing & get his work inspected and then pay Lawrence. I will never ever recommend 'Floor Guys' even to my enemies!
Description of Work: Remove carpet & old Hardwood flooring and replace with pre finished Hardwood floor (~1500 sq ft) Remove carpet from stairs & convert to Hardwood Remove vinyl flooring from Bathroom & Kitchen and replace with ceremic tiles & marble
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$25,000
Heather M.
11/2008
5.0
flooring contractor, hardwood floor
+ 0 more
Excellent. Lawrence and his crew did a great job. Provided a quote long before we were ready to have work done, was responsive and provided excellent work at a VERY good price. We had 1600 ft. of 3/4" hardwood floors installed. We paid for them to move the furniture as well. They were very attentive to detail and cleaned up daily, & nailed down the subfloor for no squeaking. This was a very good experience.
Description of Work: Installed hardwood floors purchased from a local lumber store.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Susan G.
10/2008
5.0
flooring contractor, hardwood floor
+ 0 more
It went very smoothly. I ended up staying somewhere else for the 5 days of installation because I am a night worker and needed someplace quiet to sleep during the day. Mr. Green and his crew were very professional, the floor looks great, and I am extremely happy with it. The crew was also very neat and left my house as they'd found it.
Description of Work: The Floor Guys put in hardwood floor throughout my entire house. They tore out and disposed of existing laminate and carpet and installed nail-down bamboo hardwood. They picked the flooring up for me at the dealer, moved all of my furniture into the garage and then moved it back into place after the new floor went down.
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Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
NC Floor Guys is currently rated 4.2 overall out of 5.
NC Floor Guys accepts the following forms of payment: Check,MasterCard,Visa
Yes, NC Floor Guys offers free project estimates.
No, NC Floor Guys does not offer eco-friendly accreditations.
No, NC Floor Guys does not offer a senior discount.
No, NC Floor Guys does not offer emergency services.