M.S.G Heating & Air

appliance repair, heating & cooling contractor, handyman service

About us

We take great pride in our experience, expertise, quality, and the level of customer service that we provide. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. We take great care to communicate and actively listen to every customer to better understand their needs and expectations. Our reputation is based on service, safety, and quality, regardless of how large or small the project. We have several years of industry experience, and we look forward to earning your business.

Business highlights

8 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

5.023 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
responsiveness
5.0
Showing 1-23 of 23 reviews

Janet C.
03/2022
5.0
Wander is a great person to deal with. He came when he said, he did what he said. I called him several times asked questions and he made me understand everything. I would 110% recommend him and his team. They stayed until it was done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Purnima G.
11/2021
5.0
Very good, but I am not in the business of recommending.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$1,300

Sharee W.
05/2021
5.0
Wanders and the entire team were amazing from beginning until the end. They made sure I was completely satisfied with their service. They worked super fast and all were so friendly. I would definitely recommend them for all of your heating and air needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,700

jean s.
05/2021
5.0
arrived right on time, completed job and clean up in record time! good work friendly workers, follow all by the boss to check on job.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$411

Jean S.
10/2020
5.0
They are the best I highly recommend them to everyone Good people professional friendly very good prices I canâ t find enough good words here but they are truly great â ¤ï¸ â ¤ï¸ â ¤ï¸ â ¤ï¸ â ¤ï¸

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,404

Lea O.
10/2020
5.0
Wanders Paez and his team was warm and friendly. They were quick and professional. I had 3 estimates and they gave us the best price. I would recommend these guys for any Heating and air replacement or repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ray S.
09/2020
5.0
They were very quick to put the heat pump in. They were very friendly and nice. Answer all my questions . The did a great job. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

melania a.
09/2020
5.0
I love Mr. Wanders and MSG! I will be hiring MSG for all my future HVAC needs! They are a "Top Rate" company! They have absolutely earned it and they deserve it! Thanks again for a great HVAC experience!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Paul M.
06/2020
5.0
They are punctual, informative, and worth every dime!!! Definitely using their service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan S.
04/2020
5.0
From estimate to completion of installation, everything was great. I would definitely recommend M.S.G.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken H.
03/2020
5.0
Wanders and his team were prompt and did a fantastic job. Their quote was accurate and very competitive. Best of all the entire process to replace my old HVAC system took less than a week from quote to install. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darrell L.
03/2020
5.0
Very professional, very respectful, very knowledgeable, fast and fair

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Phillip B.
02/2020
5.0
M.S.G is an awesome company to work with. They did everything we asked and more. We were in a time crunch for due diligence on the sale of our house. They didn t attempt to sell me anything extra with my unit unlike others. They arrived within 30 minutes of the phone call and I had a quote 15 minutes after that. Others took days to get a quote back and tried to sell me all the bells and whistles. Wanders and his team were very courteous and understood our situation. Top Notch experience all the way around. We will be suggesting them to everyone who needs any HVAC work or installation. Thank You MSG

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bonnie N.
02/2020
5.0
Wanders and his helper were wonderful. Came to my rescue quickly when my furnace developed a gas leak and fixed it for far less than other companies were going to charge. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles C.
01/2020
5.0
They were very professional, explaining the problem to us and then showing us what the problem was. Their price was reasonable and they were prompt . They solved the problem right away. I would definitely recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Kelly r.
08/2019
5.0
They were very punctual and professional. They explained what they were doing and gave me options on what I could do to repair/replace my older a/c system. I have had 3 other companies look at this ac unit and none of them ever showed me the root cause of the issue, they just fixed the symptoms. MSG was very transparent with what they were doing and why. I felt they had my interests in mind so when I paid the bill, I felt I got a great value. They will be my HVAC guys and I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$360

peter n.
07/2019
5.0
Very happy with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deb A.
07/2019
5.0
Very professional. Owner listened then got to work on the problem. His rates were very competitive and not over inflated like some of the other quotes I was getting. Friendly and honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Asia B.
07/2019
5.0
Very knowledgeable, Polite, Curious,Patient takes the time to show you exactly what is the problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peggy C.
07/2019
5.0
This is a great company. Communication was great from start to finish, short wait time and the project was completed in a timely manner. I am extremely happy about the work and professionalism provided by Mr. Paez. He was very knowledgeable about my Central air conditioning system and did a great job in repairing it. I highly recommend M.S.G.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tiffany S.
06/2019
5.0
Nice clean job and through job done

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

    Contact information

    7200 Carlton Drive, Raleigh, NC 27616

    http://msgheat.com

    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day

    Service Categories

    appliance repair,
    heating & cooling contractor,
    handyman service

    FAQ

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Sunday: Open All Day

    M.S.G Heating & Air accepts the following forms of payment: CreditCard
    Yes, M.S.G Heating & Air offers free project estimates.
    No, M.S.G Heating & Air does not offer eco-friendly accreditations.
    No, M.S.G Heating & Air does not offer a senior discount.
    No, M.S.G Heating & Air does not offer emergency services.
    No, M.S.G Heating & Air does not offer warranties.

    Contact information

    7200 Carlton Drive, Raleigh, NC 27616

    http://msgheat.com

    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day