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Miller & Miller Electric Inc

Electrical, Lighting, Ceiling Fans,

About us

Miller & Miller Electric provides high-quality residential electrical services to homeowners in Raleigh, Cary, Durham (parts of) and some surrounding areas. Miller and Miller Electric holds a NC ”Unlimited” Electrical License, check us out at the NC Board of Electrical Contractors at (www.ncbeec.org). We pride ourselves on providing superior craftsmanship and customer service during each and every job. Permits are pulled for all jobs that require them. Our customer-centric philosophy comes directly from owners Dale and Gail Miller. Dale has over 40 years of electrical contractor experience in residential, commercial and industrial areas and is licensed in all of them. When combined with Gail’s background in customer service, they form a perfect electrical team that strives to provide the best possible experience. Our Master electricians are simply the best in their class and their skill and workmanship is second to none. All employees are insured, background/drug tested, non-smoking, courteous and professional. The owners answer the phone, so there is no need to speak with an operator. We extend this level of service throughout the entire installation, design, or repair. Come experience the best electrical work available in the Triangle — call Miller & Miller Electric!

Business highlights

23 years of trusted experience

Services we offer

Electrical, including lighting layout & upgrades, home inspection items, limited aluminum wiring repairs, appliance circuits, ceiling fan installation, hot tubs, floor receptacles, outdoor structures & small additions, specializing in lighting design & kitchen upgrades. Green Lighting and LED Lighting.

Services we don't offer

Complete new home wiring, whole house generator hook ups, appliance repair, security systems.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9536 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 536 reviews

Dawn D.
07/2016
5.0
electrician
  + -1 more
Carl arrived early (he called first to make sure that was okay), and did a thorough job inspecting and explaining what he saw. He removed some unused wire, set us up to use 3 prong receptacles through our whole house (we have 2 wire circuits), and he took a look at some additional rewiring the previous homeowner had done. The house is new to us (but over 50 years old) so we're glad he made sure everything was done well. He was friendly, helpful, cost-conscious, and all-around great! We really appreciate the great work, and we'd be happy to use Miller & Miller again in the future. The only thing I'd mention to a new customer: they only accept cash or check and it must be given immediately after the work is finished. It's not a big deal - just important to remember since many service providers don't operate that way.
Description of Work: They inspected and fixed the items our inspector found in our new (to us) house. Carl was thorough, gave us the best option to save time and money, and made sure we were safe in our new place. I'd highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Joan C.
06/2016
5.0
electrician, lighting, home remodeling
  + 1 more
Our main contact was Dale Miller (one of the owners). Carl and Joe were the electricians who did most of the electrical work. We enjoyed working with all of them. They were very professional, excellent electricians, and very informed about current electrical codes. They did an excellent job.
Description of Work: Remodeled kitchen, which included new wiring and lighting associated with the remodeling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Response from Miller & Miller Electric Inc
Thank you for the outstanding review. We are one of those companies who become very invested in our customers and you were no exception. We are proud to have built a business that does exactly what they say they will do, we are fortunate to have excellent technicians that have been with us for several years. Thank you again and please let us know when we can help you with your next project!

ERICA P.
06/2016
5.0
electrician
  + -1 more
We were having our crawl space encapsulated and needed a couple of GFCI outlets added for the air quality equipment. I found Miller & Miller on Anjie's List and left a message after hours. Mr. Miller called me back within the hour and we discussed my needs and what the rough estimate would be based on what I could tell him over the phone. We set up an appointment for within a couple of days. Carl arrived at my house on time (after calling ahead to let me know to expect him). He was courteous, personable, and professional and after discussing what we needed and seeing the electrical box, knew immediately how he would run the dedicated circuit and outlets. Carl got the work done in a timely fashion and cleaned up after himself. The final bill was significantly less than initially discussed on the phone with Mr. Miller; Carl was able to get the work done in a shorter amount of time than originally thought. I was very impressed with Carl and the Miller & Miller company. He advised me this is a small company but they strive for excellence and customer service. As soon as he left my home I emailed the Miller's to let them know what a great job Carl did and I would definitely use their company again. Our subsequent town inspection passed the electrical work and I could not be more pleased.
Description of Work: Install dedicated electrical circuit and 2 GFCI outlets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Miller & Miller Electric Inc
Thank you for taking the time to review our company. We strive to be the best in the business and customers like you make it easy to continue to do just that!. It was our pleasure to work with you on your project and we hope to work with you again when your need arises.

Ed M.
06/2016
5.0
electrician
  + -1 more
Good callback response to initial contact. I described the work needed; perhaps because my job was small, I was able to get an appointment for the next day, that was pleasantly surprising, I had expected a week. Day of the appointment, got a call from Carl that he was on the way, arrived at the appointment time. Showed him the service area and what I wanted. About an hour later, the work was done. Quick and professional execution, I was very satisfied.
Description of Work: Added an electrical receptacle in a service area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Miller & Miller Electric Inc
Thank you for the kind words. We do our best to provide our customers with the highest level of technical and customer service in the business. We appreciate your business and look forward to a lasting relationship.

william M.
05/2016
5.0
electrician
  + -1 more
Had service entrance and breaker panel replaced. Work was neat and clean. Price was close to estimate, higher but not by much. Was happy with work, later had circuit added to my garage. Work was neat and clean. Price was again close to estimate, but this time cheaper. Work is priced based on time and materials, so it is straightforward. Would hire again.
Description of Work: Two jobs: First was replacement of service entrance and breaker panel (6/2015). Second was addition of circuit to garage (9/2015).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Miller & Miller Electric Inc
We appreciate you taking the time to review us. These reviews are very important to us. We strive to provide excellent technical and customer service in the industry. Our Techs have been employees for many years and they take their responsibilities very serious. I am glad we were able to fulfill your needs. Please call us again when your needs arise.

Mickey D.
03/2016
5.0
electrician, lighting
  + 0 more
We have a second home near Raleigh and we needed indoor lighting replaced in several rooms and really wanted it done before the holidays. Being fairly busy, the time got away from us and it was the early part of December before I contacted Dale and Gail regarding our proposed project. Since, we are not in NC all the time, they arranged their schedule to fit ours. The work was done with such precision and detail and every fixture looks fantastic. I normally do not put a grade on a company, but Miller & Miller Electric is definitely an exception. The techs are neat and you could not even tell that there were tradesmen working in our home. I encourage anyone who needs electrical work in the Raleigh area to contact this company. Their professionalism is something that we have NEVER experienced before with any home repair/decorating/rehabilitation project that we have contracted out. We are looking at new lighting for a couple other areas in our home, so Gail I will be calling you soon. Thank You.
Description of Work: Multiple indoor lighting fixtures

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from Miller & Miller Electric Inc
WOW, to get this kind of review from someone that isn't a member of Angie's List is remarkable! We so enjoyed getting to meet and work with you and your husband. We started this business to not only provide excellent technical service but an above customer service experience that is lacking in the industry. Our Tech's will be happy to read this awesome review. Thank you again for contacting us and we look forward to our next project when you are back in the area.

Jeff B.
03/2016
5.0
electrician, ceiling fans
  + 0 more
All the work was handled curteously and professionally. Mr. Miller responded promptly to my request via Angie's List for a quote. He spent time on the phone with me asking a number of questions so that he could give me as accurate an estimate as possible. I accepted his bid and the work was completed two days later. The service technician, Joe, was curteous and professional. His work was meticulous, at my asking he installed two extra outlets, he did a great clean up job, and when all the work was completed, the final bill was within $1.00 of the original estimate. Honest and good - can't ask for more than that.
Description of Work: Added a circuit breaker to our panel, installed three new outlets, installed two ceiling fans, and installed the wiring for a home theater system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Miller & Miller Electric Inc
We thank you so much for taking the time to give us such an amazing review. We know it takes a lot of time and effort to do these and we are successful, in large part, because of it. We are very happy that you were pleased with Joe, he had amazing things to say about you. He looks forward to returning if and when you ever need electrical work in the future. Again, thank you, this was a very nice surprise to read this morning!

Valerie P.
03/2016
5.0
ceiling fans, lighting, electrician
  + 1 more
This is the third time we've used Miller Electric. Consistently happy with their service. They installed fans in the kids' rooms to replace old light fixtures, and replaced a broken fan in the master bedroom. They also replaced some outdated switches. The fans are sturdy and look great. And they are keeping our rooms cool! I can always trust the Miller team to do a solid job, and to communicate immediately at all stages of the process. It's rare to find someone to do work on your home who you can trust -- glad I have. Will work on my next list soon.
Description of Work: Installed three ceiling fans, replaced light boxes, replaced light switches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Miller & Miller Electric Inc
Thank you for taking the time to review us, we know it is just one more thing that you have to do in your busy life; however, it serves as our report card which is very valuable in our line of work. Our dedication to our customers is very high and we continue to strive to provide the best possible technical and customer service in the industry. You are a valued customer and we always know you when you call, we appreciate your loyalty and continued trust. We look forward to your next project. Thank you again!

Glenda C.
03/2016
5.0
electrician, lighting
  + 0 more
We were impressed that the owner, Dale Miller, personally gave us the estimate, discussed several options and was able to offer a quick date to get it done. His crew was meticulous about not disrupting things and vacuumed up the sheet rock dust as they cut holes. They found an unforeseen obstruction within the wall where I wanted the dimmer but reviewed options with me and together we chose an option which took more time on their part but they honored their estimate. The job was quickly finished and looked great. We were very pleased. The lighting level is great for nights and when detail work is needed plus offers uniform lower level lighting as needed. About 1 1/2 months after the install we noticed one light flickered occasionally but initially felt it was probably temporary and would stop. When it didn't, we called the company and without any hesitation, they sent one of the installers back out with a replacement lamp and orders to correct the problem at no charge. He replaced the lamp and the problem has not reoccurred. It was indeed a pleasure to have such professionals do this work. We have recommended them and will do so again plus keep them in mind for any further work we might need.
Description of Work: In response to my wife feeling the Living room was "too dark", I contacted Miller & Miller about correcting this problem. They installed five LED can lights in 45 degree high ceiling and placed them on a dimmer. This involved fishing new circuit in a tight ceiling cavity and routing dimmer wiring in existing internal wall,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,267

Response from Miller & Miller Electric Inc
Thank you for taking the time to write such a glowing review. We are always very humbled by these reviews. Our mission is to do what we say we are going to do, professionally, technically and with little disruption to your home. Our master electricians strive to give our customers an above average experience. We provide above average technical experience with our ongoing training and personal service. We strive for customers for life and we are pleased to be able to add you to that list! Remember that advice is free from Miller and Miller Electric so don't hesitate to call with any questions. Thank you again for your business.

David L.
03/2016
5.0
electrician, lighting, home remodeling
  + 1 more
Miller and Miller have done multiple jobs for us. The first one was an extensive renovation of our older home to replace the existing 200 amp service to 400 amp service in order to install a Tesla charger in the garage. They also traced out, arranged and labeled all the circuits on the panel so we now know where everything is. This required a completely new breaker panel to be added, extensive rewiring, new GFI's added, etc. With this project, they worked closely with Duke Power and the Town of Cary to coordinate burying the cable and ensuring all phases of the project were completed on schedule. We also worked with them to install new lighting in our kitchen and den. Both projects were handled professionally with attention to detail and high quality of service. We are very pleased with the work Dale and his crew have done for us and would definitely recommend them to others.
Description of Work: Install recessed can lighting in kitchen and den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Response from Miller & Miller Electric Inc
Thank you for taking time to review our company. These reviews are very important to our success, it provides the reader an opportunity to view our skills in taking on complicated projects as well as our quality. Reviews also serve as our report card, giving us a benchmark for growth. We are committed to continue to provide the highest quality work to our most valued customers.

christian L.
03/2016
5.0
electrician, lighting
  + 0 more
Wonderful! Our lights work beautifully we are thrilled. Carl and Joe removed the old cement foundation of the previous lights. Built frames to use as a template for the new cement foundations. Rewired for the new lights, we have acres, and installed the new fixtures. These lights were along our 300 ft. driveway, not near the house. The job took about 5 hours for 2 men to complete. They also updated our electric panel with the proper circuit breaker. This is the second time I had the pleasure of working with Joe and Carl. I can't say enough about what a nice experience is was to work with Miller and Miller. They RETURN calls promptly, which is huge these days, and REMEMBER to follow up.
Description of Work: Replace old exterior lights and replace with new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

John P.
02/2016
5.0
electrician, lighting
  + 0 more
Miller&Miller did a great job quickly and were very available for a follow up question. Very satisfied.
Description of Work: Various electrical, including bringing sump pump up to code, installing lights

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$412

Response from Miller & Miller Electric Inc
Thank you for the great review. We enjoyed working with you not only in the office but in the field. We appreciate all reviews that we get, it is what continues to make us grow. If you ever need anything we are here for you. Please always know that you can take advantage of our technical/customer service at any time. We look forward to working with you again on another project!

Jordan B.
02/2016
5.0
electrician
  + -1 more
A wonderful experience - we had to get some safety-related repairs done in a hurry to the outside electrical box on our house. Dale and Gail coordinated everything including obtaining the permit, working with the inspector, and working with the power company to turn off/on the power. This was no easy task given the short turnaround, and they kept me in the loop the entire time to make sure I knew what to expect and what needed to be done. The repairs went smoothly and everything was as promised. I couldn't have been happier. I will definitely use them again.
Description of Work: Major repairs to the exterior electrical service panel of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

James B.
02/2016
5.0
electrician, lighting
  + 0 more
The solutions they recommended were all very good, especially the motion sensing flood lights. There were a few tricky installation challenges which the technician solved quite easily. It was obvious he was familiar with the range of products on the market and had picked ones best suited to the job. I spoke to both the company owner and the installer over the phone prior to the work and as a result they arrived with a clear idea of the work needed. That speeded up the job, as I had saved up a few small jobs that could be done with one visit. They met the appointment time exactly as promised. I could tell they were quite conscious of doing work that was pleasing in appearance as well as function. It was a pleasure to work with them.
Description of Work: I has several small jobs involving replacing outdoor lighting on porch and deck, and troubleshooting a failed GFI outlet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Miller & Miller Electric Inc
Thank you for taking the time to write such a detailed review. We take great pride in what we do and are very particular about the Technicians that we employ. Our goal is to give you a great experience when it is necessary to have a service group in your home! We also have to say that people like you make our job so much easier, it's what gets us up every morning. We are please to note that we have made hundreds of friends along the way through this journey! Thank you again and remember to call us if you ever have questions or concerns.

christian L.
02/2016
5.0
electrician
  + -1 more
FABULOUS! Dale, Carl and Joe came yesterday 8:30 on the dot. Got to work, figured out the problem asap. They fixed all my problems. I am so happy! Our lights WORK and turn on and off as programmed. They are due back to install more lights. It was too cold to pour cement, so I will update. I HIGHLY recommend this company. Professional, courteous, and very smart! The best electricians period.
Description of Work: I have exterior lights that were installed by someone else. The lights kept shorting when it rained and the timer never worked properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$297

Gary G.
12/2015
5.0
electrician, lighting
  + 0 more
Dale showed up on-time. Spent 20 min taking down the light fixture to find that it was not a electrical problem but the light's wires were damaged and I would need to replace the light. He apologized and wish he could have had it working but I had to just buy a new one. He asked if there was anything else electrical around the house that he would look at with no additional charge. Very professional, would highly recommend.
Description of Work: Came out to evaluate electrical problem with front door light fixture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Miller & Miller Electric Inc
Thank you for your review, we know it takes valuable time out of your day to do this. A couple of points that we would like to address. I believe your son was the client. I spoke with him over the phone and discussed his issue. He indicated that the light on his porch stopped working. This could be a couple of issues, a bad switch or a bad light. I explained that we tell clients that it is a good idea to have another light available in case it was the light. Joe arrived and went to work to determine the issue and did find it was in the light. For whatever reason there was not a new light onboard for us to install. Because we have an hour minimum we offered to do any other work and were told there was none. We feel like we did all we could; however, we do understand that the job was not completed due to no fault of our own. Thank you again for your feedback.

Gary G.
11/2015
5.0
electrician, lighting, ceiling fans
  + 1 more
I had to reschedule the appointment several times and Gail could not have been more accommodating. Crew arrived on time and did an excellent job. No reservations what so ever recommending this company.
Description of Work: Replaced several lighting fixtures and ceiling fans.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Miller & Miller Electric Inc
Thank you [Member name removed] for taking the time to review us. We do our best to give you estimates over the phone based on the information that is provided. Unfortunately things are not always as they appear after we are onsite. We pride ourselves on providing the best customer service and technicians in the area and have kept our prices steady for the last 5 years. Often times we are compared to the prices charged by handymen which gives licensed contractors a bad rap. We very much enjoyed working with you as well.

Jessica B.
10/2015
5.0
electrician, ceiling fans
  + 0 more
Dale and Gail worked with my schedule and the contractor was able to come out and do the job sooner than I expected. I feel bad that I don't remember the contractors name (I think it was Carl or Ricky), but he did a great job. My place did not have hookups for ceiling fans in either of the bedrooms, so I first needed someone to do the electrical work, so they could also install the ceiling fans. Initially, he thought he would need to make several holes in the ceiling and walls in order to get the electrical wiles to run behind the wall to hook up to the fuses at my light switches. When the job was completed, I had only one ceiling hole in one bedroom, and the other bedroom had one ceiling hole and a cut-out in the wall. That's it! Only three pieces to patch. The cutouts, may I say, were perfectly cut, and made it very easy to patch up the ceiling and wall. It's nice to see that an electrician has great skill in cutting drywall, too. He had to make an improvement in my fuse box in order to accommodate the new electrical, and it looks great. He also consulted me on how I wanted to change my single light switch in each bedroom to operate the fans. We agreed on three switches, and I'm glad we did. I like that he consulted me first. The ceiling fan installations are beautiful and work very nicely; there's no rocking against the ceiling, so it means they did their job to level and secure the fans. He initially quoted me 6-8 hours worth of work, but ended up completing it in about 4 hours. With the quality of work completed, it's obvious the guy has plenty of experience in his trade, and takes pride in his work. I would recommend Miller & Miller Electric Inc, and would use them again.
Description of Work: Created the hookups for ceiling fans, installed ceiling fans in two bedrooms, running the electrical wires behind the wall (as requested).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Miller & Miller Electric Inc
Thank you so much for taking the time to not only review us but to spend the extra time to do the "page of happiness" portion. As a business owner this is what we strive for every day and apparently we are producing what we profess to do. Our goal is to not only do the very best job technically but to gain and keep awesome customers like yourself. We spend a lot of time with your Techs to educate in not only the technical aspect but cleanliness in the home and customer service. We have built this business by being different and we are so happy that customers like you recognize what we have strived to do. Thank you so much for your business and this awesome review and we will certainly let Carl know!!!

Deirdre C.
10/2015
5.0
electrician
  + -1 more
The electrician was very friendly & professional. He called to let me know when he would be arriving and was on time He explained what was causing the problems with some of our switches and then replaced them. He also check all the others to make sure they were working correctly. Quality work in a timely manner.
Description of Work: They fixed/replaced electrical switches and did a thorough check of others to make sure they were working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Miller & Miller Electric Inc
Thank you for the great review. We strive to not only rectify the problem but educate in the process and it appears we did just that for you! Our Tech commented on what a joy you were to work with and that makes our job much easier. Thank you again for taking the time to write a review and we look forward to working with you on your next project!

Carey B.
10/2015
5.0
electrician, ceiling fans
  + 0 more
A message was left on Saturday and I was not expecting hear back until Monday. Dale contacted me on Sunday and was able to get the job on the schedule for the next day as he had a cancellation. On Monday were informed that Joe would be out by early afternoon to perform the work. From the moment he arrived Joe was professional, courteous and respectful to us and our home. We were extremely pleased with the work performed as well as our interaction with Dale and Gail. Miller & Miller electric is a top-notch company and we would certainly use them again.
Description of Work: Replaced ceiling fan, replaced outlet and tightened some outlets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Response from Miller & Miller Electric Inc
Thank you for the great review. In a world that is so hectic we have realized that customers appreciate fast communication. We strive to either answer our phones during off-hours or send a text or e-mail. Being a small, family owned and operated business we have the luxury of interacting with each and every customer on a more personal level therefore building trust. We have not only built a solid business model by doing this but gained a lot of friends in the process. We will never compromise quality or customer service to build a large company and that is what people like about us. We are happy that we were able to accommodate your needs and we look forward to working with you in the future. Thank you again, these reviews make us better!!!

Mark V.
10/2015
5.0
electrician, lighting, home remodeling
  + 1 more
Great experience. Dale gave us the initial estimate on the work. He spent a good amount of time discussing the different options and the layout at our home. Dale & Gail then had us to the office to discuss the types of lighting, layout and cost. The initial discussions were very thorough and helpful. The guys who came to the house to do the work couldn't have been any more professional, polite and competent. Our impression was that the electricians did a great job and completed the work quickly and efficiently. We intend to use them again.
Description of Work: Installed new lights in kitchen, under counter lights and bonded gas line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Miller & Miller Electric Inc
We appreciate you taking the time to review us, these reviews are very important to us. It is always our pleasure to work with such great customers as you are. Our mission is to provide the best possible products, information, choices, technical expertise and customer service in the industry. We are happy we were able to assist you in your move and making your house a home. We look forward to working with you for years to come.

Tracy Lee M.
08/2015
5.0
electrician, lighting
  + 0 more
I called as a new client and Gail called me back right away. Dale then tried to ascertain over the phone if I needed them or not....what great people! I was worried I wouldn't find someone to come out last minute on a Friday but I didn't have to worry with this company. They sent Joe out and he was there mid-day when I had just called and spoke to them that morning. Joe was great! He showed me what I should have seen in the breaker box and then noticed there was something wrong with the switch. Everyone was very professional. I wish I could find more companies like this one. Will definitely use again and have already recommended to others. If I could give them an A++ I would.
Description of Work: Came to check on the reason why some of my lights went out the night before. Of course it happened right before the weekend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Miller & Miller Electric Inc
Thank you for the great feedback. We strive in every way to accommodate our customers. We are very happy we were able to respond as quickly as we did. It is such a breath of fresh air to have customers that appreciate our service. We look forward to working with you again. Thank you!

Travis W.
08/2015
5.0
electrician, ceiling fans
  + 0 more
Joe and Carl installed the fan and did a fantastic job. They called ahead to make sure we were ready and showed up promptly thereafter. They were both very friendly and talked through each aspect of the job to be certain it was completed how I wanted it. Got the job done very quickly and showed me how to operate the remote. In addition, they did not pressure me but asked about other potential services I might want done. Fan looks great and I would definitely use Miller and Miller Electric again.
Description of Work: Installed a ceiling fan and hooked up remote as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$244

Response from Miller & Miller Electric Inc
Thank you for the kind remarks. Our goal is to be a step above the norm and give our customers an awesome experience the first time. Our philosophy is that we do it right the first time and therefore you have an electrician for life. We stand behind our work and value each and every customer. Thank you again and we will share this with the Tech's!

Fred J E.
07/2015
5.0
electrician
  + -1 more
Miller & Miller is a first-rate operation. When I called and left message about my need my call was returned very quickly. They asked all the right questions and were understanding about my own lack of knowledge. Gave me a best and worst case estimate and scheduled the work earlier than I was even hoping for. Arrived on schedule, after calling ahead. The technician, Carl, reviewed things with me and explained best approach which made perfect sense to me. Took great care with everything and you just knew you were in good hands. Cost turned out to be roughly half of what I had anticipated. The day after Miller & Miller had performed this job I received a return call from another Angie's List highly rated electrician that I had called at same time I called Miller & Miller. Glad I had called Miller & Miller and will be anytime in the future when I need electrician.
Description of Work: Added new dedicated part to circuit breaker located in garage, dropped line from it to under crawlspace and ran it length under then brought up to laundry room and connected to the outlet they also installed so we could move our freezer to this location.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$271

Response from Miller & Miller Electric Inc
We appreciate that you took the time to review our company. It is our privilege to work with such great customers and it is our job to get to you as soon as possible. We believe in transparency when it comes to our pricing structure, we do our best to prevent surprises. We pride ourselves on becoming a major player in our field while keeping the business small enough to get to know our customers and their needs. If we can ever answer any questions or assist you in the future just give us a call. We cannot thank you enough for the great review.

Arun P.
07/2015
2.0
electrician
  + -1 more
I requested Mr. Dale Miller to install 4 motion sensors in place of existing flood lights and fresh install one motion sensor light. His estimate was $250-$350. The technician came late without the required equipment, did not complete the agreed job but still charged $300. He replaced 3/4 lights and did not even get started on the fresh install. I was advised to reschedule. When I called Dale, I was shocked to hear that I wasted the technician's time and it was only an "estimate". In fact, the technician become sick and I let him rest in the house to cool off. Initially he wanted to charge me for that time too. Charging in 15 minute increment is a gimmick when the technicians take so much more time than the estimate. They should give a quote for a job, and complete the job. Giving unrealistic estimates by phone and not coming prepared to complete the agreed job is not fair for the customer. I would not use Miller and Miller again or recommend them to any one. I will contact another electrician to do this work. What a waste of MY time.
Description of Work: install 3 out of 5 motion sensor lights. Incomplete job.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$300

Response from Miller & Miller Electric Inc
Thank you [Members Name] for your comments. We view all constructive feedback very seriously to aid us in providing the best possible customer and technical service. As with any client we listen very carefully to their request, ask a lot of questions and provide an estimate range (from the information we gather) based on time and material. This "estimate" does not include additional work, unforeseen logistic/material requirements. "Quotes" from us are for larger jobs and both parties agree by contract on the price (still based on time and material). This job was a time and material "estimate" only. Our 15 minute increment labor break down is not a joke or a gimmick, it is our way to help the customer save on labor costs. The initial estimated cost of the 4 light replacements was $250 - $350. This estimate was based solely on the information the client provided over the phone. The new motion light application on brick was also discussed as a separate project at an additional cost. The client said a 28' ladder to do the job, when we arrived we were able to hang 3 of the 4 fixtures; however, the 4th fixture needed a taller ladder that we do not carry on our vans. We did offer to go back and hang the fixture using a taller ladder; however, the client declined. Part of the charge was due to client consultation. When we arrived the job scope had changed and the client now wanted us to use new cut-in boxes in lieu of using existing surface mount boxes. After reviewing several options with the client the client agreed to mount them on the existing boxes. Further, concerning the new motion light application several options were reviewed with the client, final analysis the client wanted our Technician to install 120v cabling under the wall base at the floor line. This type of work does not meet NEC code and is a safety hazard and we declined that request. Our Technician was slightly overcome with heat for a short period of time. The client offered our Technician to come in the house and gave him some water. That was a great gesture and we are grateful to him for his kindness. At no time in our company's history have we ever considered charging a client for the time that they expended themselves to help us when in need. The client was fairly charged on our standard labor rate for only the hours worked. The client was given a range of time of our arrival, exact times are hard for any service company to commit to, it is our policy to call 15-30 minutes in advance and we honored that. We pride ourselves for being an A rated Angie's List Super Service Award winner for several years in a row. Indy Magazine also named us "Best in the Triangle" 2014. We are always grateful for customers and try our best to accommodate their needs; however, in this case I don't know what else we could have done to please.

Contact information

Raleigh, Raleigh, NC 27613

http://www.millerandmillerelectric.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
24858U
Trade License Locale
Raleigh, NC
Trade License Authority
NEC
Trade License Expiration
07/22/2020

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Landscaping - Lighting,
Kitchen and Bath Remodeling,
Heating and Air Conditioning,
Home Security Systems,
Appliance Repair,
Basement Remodeling,
Wells and Pumps,
Water Heaters,
Landscaping

FAQ

Miller & Miller Electric Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Miller & Miller Electric Inc accepts the following forms of payment: Check
Yes, Miller & Miller Electric Inc offers free project estimates.
Yes, Miller & Miller Electric Inc offers eco-friendly accreditations.
No, Miller & Miller Electric Inc does not offer a senior discount.
No, Miller & Miller Electric Inc does not offer emergency services.
Yes, Miller & Miller Electric Inc offers warranties.
Miller & Miller Electric Inc offers the following services: Electrical, including lighting layout & upgrades, home inspection items, limited aluminum wiring repairs, appliance circuits, ceiling fan installation, hot tubs, floor receptacles, outdoor structures & small additions, specializing in lighting design & kitchen upgrades. Green Lighting and LED Lighting.
Complete new home wiring, whole house generator hook ups, appliance repair, security systems.

Contact information

Raleigh, Raleigh, NC 27613

http://www.millerandmillerelectric.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM