Miller & Miller Electric Inc

Dale Miller is an engaging, thorough professional. I enjoyed my time with him immensely. This was the second time we have used Miller & Miller Electric. In each instance, the service was excellent.

I was pleased with their work. They installed a ceiling fan that I had purchased and it turned out the old one did not have the proper ceiling fan hardware. So they had to actually do more work than had anticipated. But they did it quickly and did it right.

Review of Miller and Miller Electric We had a heated tile floor installed on a concrete floor in the family room and adjacent bedroom on the lower level of a split level house. The final stage involved connecting the sub-tile electric tape mat to nearby thermostats to be wired to the circuit breaker box at the far end of the house. This excellent work was performed by Carl and Ricky of Miller and Miller Electric of Raleigh, NC Despite the fact that this turned out to be a much more complicated process than anticipated, Carl and Ricky never complained, remained focused and calm, and continued to analyze the situation as necessary to solve problems. And, Dale Miller, the co-owner of the company, contributed his thoughts and supervised the work. Because of the split level design of the house and the considerable horizontal and vertical distances between the thermostats and breakers, the wires connected to new breakers had to be run through one of the two parts of the attic and then down through a kitchen wall to the thermostats mounted on the family room wall via the hung ceiling of the adjacent bathroom. This required essentially connecting two separate parts of the house while working around appliances and a shower. To accomplish this, they had to use an enormously long drill bit, drill through multiple layers of studs, and fish wires from the attic to the destination while communicating continuously between levels. It really was like working the way through a maze. Yet Carl and Ricky never lost their patience or composure and used their brains and brawn to succeed. Ultimately, they did succeed. Once they delivered the wire to its intended site, the wall where the thermostats were mounted, a final complication was that they had to remove paneling from that wall to feed the wires to the conduit at the base of the wall. To minimize damage to the structure and appearance of that wall, Ricky managed to cut out a large section of the heavy duty paneling with a utility knife, and then replaced it, so carefully that (once touched up a bit with paint) it is difficult or impossible to know that had been done. I was apprehensive about that approach but Ricky?s careful cutting made it effective. Subsequently, Ricky returned to test the thermostats and demonstrate their programming. We are grateful to have warm feet and a warm room, especially during cold winter evenings. Thank you Carl and Ricky and Miller and Miller Electric for a job well done. We are very pleased with the way you approached our situation, how you solved a difficult problem, and with the outcome.

For some reason, neither our back deck, back porch, nor front porch had any electrical outlets (making it very hard for holiday lights, radios, and using many tools). 2 of the outlets were easily added with no impact because there were interior plugs opposite them. The front porch plug required cutting a whole in the interior garage wall to access a drop coming from a bonus room on the second floor. Our office badly needed an overhead light and fan. a few holes had to be cut so the line could be fished through the wall to where the switches would be located. Patching is to be handled by a paint crew doing a whole-house job in the near future.

I was able to schedule an appointment within a week of calling. Joe called me the morning of the appointment and provided an accurate estimate of his arrival to my home. He arrived right on time. He exchanged a chandelier in my dining room and installed a recessed light in my laundry room. He was efficient and clean. He vacuumed the laundry room after installing the light! The work was completed quickly and the final cost was the same as the estimate. I will use Miller & Miller for all my future electrical needs!

Their guys gave really helpful advice that saved some time and installation headaches. They were on time, fast, polite, and really professional. They instilled a lot of confidence as they worked and talked us through the various tasks. They took care of the house with drop cloths and tidied up before they left. They were great with our dogs too. Awesome - just awesome!

They called to indicate they were running late for a 12:00 appt and would be here by 2:00. No word until I called back at 3:40 asking for an update. I was told they couldn't come and asked if I wanted to set something up for next week. i can't do business with a company that doesn't communicate with its customers. Thank goodness I work from home and didn't take time off of work for this.... I have had previously favorable experiences with them so not sure what happened to cause this to go south.

The service went great! The gave us 2 quotes on the recessed lights along with a breakdown of cost associated with each project. We were given a curtesy call before they arrived and were on time. The two guys were professional, courteous and fast. Most importantly they did excellent work!

I chose Miller & Miller because of my phone call to them. I needed some GFIs put in the kitchen and possibly other bathrooms. Dale, an electrician, got on the phone with me and told me how to determine whether the one GFI protected all of the bathrooms. This was a fabulous bit of education!! As a DIY homeowner, I was very pleased to be able to diagnose that piece myself and very appreciative of his willingness to share that knowledge over the phone with me! For the appointment itself, the tech was on time. He encountered oddities in the wiring on one circuit which required some excellent problem solving skills and an excellent knowledge of house wiring. He fixed the odd wiring (2 circuits were wired together) and installed the kitchen GFIs. The light fixture went up easily as did the dimmer switch. The tech was courteous, professional, neat and knowledgeable. He donned booties to keep the new carpet clean. I would readily hire Miller and Miller again even though their rate was slightly hire than a couple of others I contacted.

After getting a quote for a ceiling fan install to replace our chandelier, the worker showed up at the scheduled time. After taking a look at our odd lighting situation, he had to go into the attic and do some work to disconnect the chandelier. He then provided me options for how to install the new light (I decided to forego the ceiling fan in favor of a less obtrusive light fixture). From there, he installed the new light and I was good to go. Since it wasn't a fan install, it came in less than the quote and he was done in an hour. Already thinking what other projects I may need them to tackle in the future.

I was very happy with the quick response time. Miller & Miller were able to get someone to my home in Raleigh early the next day. They discovered that the breaker was throwing because of a crimped wire in the crowded outdoor junction box and were able to rewire it. They also added a photo sensor I had purchased to the box to keep the lights from going on during daylight hours. The work was performed quickly but in a very thorough and professional manner. I highly recommend Miller & Miller electric.

Had a power issue where half the house was getting power. The lady helped me troubleshoot and pointed the problem to the power company. No charge, 5 min call saved me a lot of money.

On time. Done quickly efficiently and expertly. Looks great and centered correctly. Very polite and courteous.

It worked out great. What stood out about them was their prices and that they came out promptly. We've used them twice already.

They get As on everything. I would use them in the future.

They were wonderful. I called and they were able to schedule me the following morning. After I finished the call with the wife of the spouse team, the husband called me a few minutes later to ask a few follow-up questions he had while hearing the other side of the call. The technician that came was punctual, polite, friendly, and thoughtful. He answered all my questions and was able replace the box easily.

They charge so much per hour and what they suggest is that you come up with enough projects to take up a full hour. They completed all of that in an hours time for $200. I had them once before that as well to install three receptacles for $190.

I highly recommend Dale Miller and his team at Miller & Miller electric. I have used them for over 8 years for small and medium projects at my home. They are always professional, prompt and thorough. I trust them implicitly (even in my home when I'm not there). When they discover the source of an issue, they provide options and recommendations so even someone with my non-electrical background can understand the situation. On one occasion, Dale even walked me through some fixes over the phone (and didn't charge me). They are my sole go-to source any time I'm doing home improvements that require electrical work.

Got a phone call responding to my email inquiry the same day. Made an appointment for Dale to come out and estimate the ceiling job and perform some smaller work at the same time. Dale's knowledge and confidence in their ability to properly execute the work sold me-we had been talking about doing this work for quite a long time but hesitated because we knew the job would be difficult based on limited access (installing can lights in an 11' ceiling with heavy trim and coffersand without access from above). The work was scheduled and permitted, and everything went according to plan. The techs were polite, courteous, and clean. The outcome was better than we could have anticipated-the lighting has transformed the room. I would call on Dale and GaIl Miller again without hesitation--I am very satisfied. To be honest, I probably could have found someone to do this job a bit less expensively, but you get what you pay for.

Had some chronic problems with old and new appliances and decided to have an electrician check things out before calling appliance repair service or replacing a brand new dishwasher. I am so glad I did! Unbeknownst to me there were a number of electrical problems with the kitchen wiring, some potential fire hazards. From my initial conversation with the very knowledgeable Gail to the expert skill of Dale it was an excellent experience from beginning to end. They are a small family-owed company who are very meticulous. Though they were booked ahead 2 1/2 weeks, they gave me an option of a very early morning appt. within a few days. I liked the fact that they wanted specific details about what was going with the appliance ahead of time, instead of just showing up to find out. I received both an e-mail and phone confirmation of my appt. Dale searched extensively to find origins of bad connections, including going way back, down underneath house to check possible sources of other problems. Also checked out a couple more outlets that looked questionable. Discovered at least 2 potential sources of fire hazard. Worked continuously and diligently for 2 1/2 hours. Excellent customer service, reasonably priced, excellent electrical skill and knowledge and just really nice folks! What more could you ask for?

When the service provider came out he was able to detect my problem instantly. I thought it was from the inside, it was being tripped by my outside panel. I will never use another electrical service other than Miller & Miller Electric. They have my vote.

The company showed up on the day and at the time we agreed upon. The installer was great. He was personable. He worked hard. He allowed us to make modifications and did so without complaint. He was knowledgable. Miller and Miller did an outstanding job. We were so pleased with the work we have called them again about another small project. We would highly recommend them.

Dale was wonderful. Was on time to review the project details and spent time walking the house to prepare an estimate for additional electrical upgrades and repairs. The following day the electrician on the job was polite, efficient, and did high quality work. Miller & Miller was highly recommended by Angie's List customers and the fireplace company I was working with, so I trusted I didn't need an estimate. Not getting an estimate or learning about Miller & Miller's fee structure was my mistake. When the installation was complete, the electrician discovered the breaker switch to be out of code for a living space. At that point, the electrician drove to a nearby Home Depot to pick up a new Eaton Arc Fault Circuit Interrupter (AFCI) breaker for $37.50. While I appreciate the initiative to fix the outdated breaker, Miller & Miller charged me almost double for the breaker... $75. While I understand the need for companies to mark up products to cover their real costs, Miller & Miller not only marked up the product by double, but then charged me the technician's time at the professional rate of $95 per hour to go to the store to buy the breaker. Decide for yourself if that is an ethical business practice, but I've never worked with a group that both charged me an hourly rate to buy an item, then add a 100% markup. When I brought this to the attention of Dale and Gail Miller, their offer was to refund $10. I did not push the issue with Miller & Miller because I was hoping to continue to work with them on future products and assumed they would "make up" for it on the estimate for future work. The estimate arrived today and based on 2 clearly defined projects, the Miller & Miller estimate was 30% and 50% higher than 2 other highly rated local electricians on Angie's List. I will not be working with them in the future. As I shared with the Millers, I can't get past them charging me $95 per hour to run an errand, then charge me double for the purchase.

Everything went perfectly! From the minute I started working with Dale on the work to be done, to the completion of service, it was all seamless. Dale and Gail were extremely responsive, efficient and professional. They were able to send me a detailed quote on a very timely basis and scheduled the work shortly thereafter. I love working with a business who uses technology to communicate! The electricians arrived today exactly on time at 8:30am, along with a timely email from Dale to confirm the service and price. The men worked in such a efficient manner that I couldn't believe my lights AND fans were done by 2pm! The lighting looks amazing and the new fans are perfect. The rooms were spotless when they were done, and I had a chance to inspect the lights and fans to be sure work was done properly. I am so happy with this work that I am already planning my next lighting project with Miller & Miller! Thanks Dale and crew!!!!

Excellent service all the way around. Highly recommend this company. Price was a bit high but that is because they had 2 instead of only 1 guy available on such short notice. Normally for only 1 person it would have only been $90.00....so am not complaining!